Walmart Inc (WMT) — Q1 2022 Earnings Call Transcript

Thank you, Rob. Good morning and welcome to Walmart's first quarter fiscal 2022 earnings call. I'm joined by a few members of our executive team, including Doug McMillon, Walmart's President and CEO; Brett Biggs, Executive Vice President and Chief Financial Officer; and John Furner, President and CEO of Walmart US. In a few moments, Doug and Brett will provide you with an update on the business and discuss first quarter results. That will be followed by our question-and-answer session. Before I turn the call over to Doug, let me remind you that today's call is being recorded and will include forward-looking statements. These statements are subject to risks and uncertainties that could cause actual results to differ materially from these statements. These risks and uncertainties include but are not limited to the factors identified in our filings with the SEC. Please review our press release and accompanying slide presentation for a cautionary statement regarding forward-looking statements as well as our entire Safe Harbor statement and non-GAAP reconciliations on our website at stock.walmart.com. It is now my pleasure to turn the call over to Doug McMillon.

Good morning and thanks for joining today's call. Our results for the first quarter were strong. We're pleased with our sales momentum and adjusted EPS growth of 43% versus last year. We had strong performance in all three segments. As the pandemic continues, it's impacting the countries where we operate in different ways so our teams are adapting to overcome the challenges and deliver the strong results we're sharing today. We continue to be grateful to all of our associates for their dedication to serving others. 2021 brings its own unique challenges and uncertainty. But overall, my optimism is higher than it was at the beginning of the year for several reasons. In the US, economic stimulus is clearly having an impact, but we also see encouraging signs that our customers want to get out and shop. Our execution is improving despite the hurdles presented by the pandemic. The second half will likely have more uncertainty than a normal year, but we like our position. Our stores are getting stronger and our eCommerce capabilities are expanding as we continue to grow. Customers will decide how and when they want to shop and they will find us ready whether they want to shop in-store, pick up an order or have it delivered. Key elements of our strategy are coming together nicely. We saw an acceleration of traffic in our stores, gained market share in grocery, improved in-stock levels and grew eCommerce sales globally by 43% in constant currency excluding recent divestitures. Global eCommerce penetration now represents over 12% of total company sales an increase of 340 basis points over last year. Looking ahead, we'll navigate the supply chain challenges and inflationary pressures whether that's in cost of goods or wages. We'll monitor our price gaps and adjust as appropriate with both customers and shareholders in mind. As it relates to COVID-19, the past several weeks have been more challenging in some countries. India, Canada, Chile and South Africa are priorities at the moment. Supporting our associates is our primary focus, but we're also investing our resources to support the countries as we find opportunities to do so. In India, we're donating oxygen concentrators, PPE and financial support. When it comes to helping people get vaccinated, we're engaged in multiple countries. In the US, we've administered millions of doses. We're taking steps to encourage our associates and everyone to become vaccinated. Given CDC guidance, our US associates that have been vaccinated can now work without a mask if they choose to and we've added a cash incentive as one more step to encourage vaccinations. All of our Walmart and Sam's Club pharmacies in the US are administering vaccines and we can provide them without an appointment. We've also collaborated with national and local organizations to support more than 200 community events across the country so far. In India, we're facilitating vaccinations for our associates and their households and our Flipkart and PhonePe contractors more than 200,000 people. Across the countries where we operate we'll keep looking for more places to make a difference. This pandemic won't be over until it's over for everyone. In addition to combating the pandemic, we also announced a new commitment to US manufacturing during the quarter. Over the next 10 years, we've set a goal to purchase an additional $350 billion on items made, grown or assembled in the US. We estimate this commitment will create more than 750,000 new American jobs and avoid 100 million metric tons of CO2 emissions. We also want to make it easier for manufacturing in the US to flourish. That's why we're launching an initiative called American Lighthouses. We'll bring together partners from the supplier community, academia and government among other groups to identify and overcome top-down barriers to US production. We also have other exciting news to share as we continue to invest in the technologies of tomorrow. In collaboration with ENGIE North America, a power generator and services company, we're adding more than 500 megawatts to the US renewable grid through three separate wind projects. Together these projects are expected to supply renewable energy to hundreds of stores, clubs and distribution facilities annually. That's enough renewable energy to power over 240,000 average American homes for a year. That's on top of the 4-gigawatts of renewable energy currently supplied by our projects globally. This is one more example of the important work we're doing to become a regenerative company. Now let's talk more about our results for the quarter. Walmart US had another strong quarter. The team delivered for our customers as they shopped in our stores and online and additional government stimulus payments created a tailwind. Our comp sales of 6%, including 37% growth in eCommerce were strong. Strength was broad-based across categories including apparel, home, hardlines and seasonal. I've recently visited stores, clubs and supply chain facilities in New Jersey, Delaware, DC, Ohio, New Mexico, Texas, Illinois, California and Florida. I continue to be grateful for the job our associates are doing and I'm impressed by their spirit. They're operating safely in a pandemic, improving our in-stock and standards, working hard to fulfill pickup and delivery orders and vaccinating millions. Doing all those things at once isn't easy and we've had our challenges, but our associates continue to step up and they're strengthening our position as they do it. In the US our first-party retail business is strong, but we're also making good progress in other important parts of our business. Marketplace GMV, fulfillment services and advertising income with Walmart Connect are all strong. The flywheel we showed you in February is being built. Each component is positioning us to serve the customer better while diversifying the model. As we previously shared, the top of the flywheel starts with being the best first place people shop. Store remodels, investments in pickup and delivery capacity and sales of Walmart+ fall into this category of activities. We need more capacity to get ahead of demand and we remain convinced these investments are smart ones. This is one of the keys to selling more Walmart+ memberships, which is an important piece of our strategy over time. In addition to work at the top of the flywheel, we'll continuously add brands, assortment and capabilities to our eCommerce general merchandise business with first-party inventory and marketplace expansion. We'll invest in our general merchandise business and grow in higher-margin categories. The announced acquisition of Zeekit is a great example. This startup combines fashion and technology through a dynamic virtual fitting room and underscores the desire to grow our apparel business aggressively. We continue our work to build a larger health and wellness business and help customers and associates have a better experience when it comes to their healthcare. Our acquisition of MeMD is a big step in that direction. Adding a telehealth capability was important. Just as we're doing with core retail, we're building an omni-channel health and wellness business. At Sam's Club, the momentum continues. Our items are improving, membership and sales comps are strong and the team keeps adding and scaling capabilities like curbside. We're seeing strength in categories associated with social gatherings as well as an increase in business member activity. Categories like restaurant supplies are coming back. We saw tremendous growth in membership income for the quarter and overall membership counts are at an all-time high. Like our stores business, government stimulus helped our results, but I'm confident the underlying business is strong and moving in the right direction for our members. Our international team has been busy transitioning the portfolio to higher-growth markets and it's working. As you'll recall, we recently divested our businesses in the UK, Japan and Argentina. And as a result, net sales for the quarter declined about 11% year-on-year. On a like-for-like basis when we remove the recently divested markets, net sales increased 5.1%. These are good results and demonstrate the segment's ability to deliver growth for the enterprise. In India for the first quarter, Flipkart and PhonePe continued to experience strong growth as annualized total payment value run rate at PhonePe grew by more than 150% versus last year. At Flipkart monthly active customers and users are key metrics and we're performing well. Our recent announcement of our intent to acquire Cleartrip, a leading online travel company underscores our commitment to transform the customer experience through digital commerce. Our growing base of customers means we need to continue to add new capabilities including areas such as logistics and data storage. The recently announced partnership with Adani Group will help us do just that. Walmex continues to be strong and the flywheel is coming to life. Our assets in this market uniquely position us to serve customers in new ways. And they're responding. In Mexico sales in eCommerce increased 166% and our same-day delivery service is now available from 680 locations. Similar to the U.S., we're expanding our business to include more than just traditional retail. A few areas of note include the advertising business, which saw an increase of more than 100% in new advertisers. And our new mobile phone services network that provides voice, data and home broadband, bringing access and value to our customers. We doubled the number of users of these services during the quarter, as customers enjoy the convenience of adding data to their plan, right at the checkout. In China, our eCommerce business in Sam's Club continued to resonate with customers and members. Helped by a strong Chinese New Year, the club business delivered strong sales across all categories, leading to double-digit comp sales growth. We grew overall eCommerce sales 60%, on top of impressive growth last year. Results from our business in Canada were good, even as lockdown measures intensified as the quarter progressed. We started with strong sales in stores and eCommerce, but COVID-19-related restrictions on sales of certain merchandise categories towards the end of the quarter pressured our performance. The underlying business is strong. And we're confident in our omnichannel model for this market. I'll close today by thanking everyone for a strong quarter. It all starts with our associates and their focus on serving our customers and members. We're being aggressive in dialing up innovation and speed. We're moving fast to learn new skills and to sharpen our edge on existing ones. And we'll move even faster, as we invest in key areas to accelerate growth into the future. Thank you for your interest in our company. Now I'll turn it over to Brett.

Thanks, Doug. We're pleased with strong first quarter results and the continued momentum in the business, with both strong sales and profit growth. While stimulus spending benefited results, it's exciting to see the continued progress in our underlying business, as we execute on the fundamentals and progress with our omni strategy. Newer businesses within our ecosystem like advertising and fulfillment services are growing rapidly, helping margins and allowing us to continue to invest in other strategic priorities. Our unique assets, value proposition and financial strength put us in a great competitive position to win, keeping the customer at the center of all we do. As we expected, we're growing grocery market share again in the U.S., compared to last year, according to Nielsen. Value and assortment will continue to resonate with customers, as does the convenience we provide with our omni shopping options. Now let's discuss Q1 results. As we've mentioned previously, the divestitures in the U.K., Japan and Argentina significantly affect year-over-year comparisons. We outlined the anticipated effect of divestitures on key financial metrics when we provided guidance in February, so my comments today will focus on the underlying business excluding the effect of divestitures. Total constant currency revenue growth was strong, up 5.8% to more than $132 billion, with underlying business trends continuing to improve, while stimulus spending benefited U.S. sales even versus last year's consumer stock-up phase and initial stimulus. Walmart U.S. comp sales were stronger than expected up 6% in the quarter and up 16% on a two-year stack. Sam's Club grew comp sales nearly 11%, excluding fuel and tobacco. And international sales growth was strong, increasing more than 5% in constant currency with strength in India, Canada and China. Globally, eCommerce sales growth remains robust at more than 40%. Gross profit margin increased 96 basis points led by Walmart U.S., reflecting mix shifts due in part to stimulus spending, lower markdowns and lapping last year's COVID-related stock-up which was more focused on food and consumables. As expected, SG&A expenses were pressured by increased wage and technology investments in the U.S., partially offset by lower COVID-related costs resulting in 21 basis points of deleverage. Overall, though, I feel good about expense focus across the company. Operating income on a constant currency basis was up over 28%. And adjusted EPS of $1.69 was 43% higher than last year's Q1 adjusted EPS. The divested businesses contributed $0.07 of EPS, due to partial period ownership in the quarter. GAAP EPS was $0.97 which includes net losses on our equity investments as well as the incremental loss in international divestitures. Operating cash flow declined about $4 billion due primarily to inventory increases versus last year when in-stock levels were much lower, due to stock-up shopping. We stepped up buybacks during the quarter with $2.8 billion of share repurchase. We continue to feel great about the value of the company. Now let's discuss the quarterly results for each segment. Walmart U.S. had another strong quarter, aided by stimulus spending and underlying improvements in the grocery business as well as strength in reopening categories such as travel, celebration and personal care. We're particularly encouraged by the improving trends in store transactions, which turned solidly positive in April for the first time in a year. We also saw strong market share gains in grocery according to Nielsen and continued strength in eCommerce. Comp sales excluding fuel increased 6%, resulting in a strong two-year stack comp of 16%. Sales strength is broad-based across channels with eCommerce sales growth of 37%. The omni strategy continues to resonate as customers utilize all the shopping options we offer and we continue to expand pickup and delivery capacity from stores. Customer trip consolidation led to nearly 10% increase in average basket size with 3% fewer transactions. Strong sales trends were led by apparel home and lawn and garden. Grocery sales declined against the uniquely tough comparison, but comps were up low double-digits on a two-year stack basis including mid-teens growth in food categories helped by strong price positioning, improving in-stocks and expanded store hours relative to last year. We're pleased with the progress of strategic growth initiatives such as Walmart Connect advertising, eCommerce marketplace and Walmart Fulfillment Services. Advertising revenue was robust with triple-digit growth for the quarter. Gross profit rate was strong, up more than 140 basis points reflecting favorable mix shift to higher-margin general merchandise categories and lower markdowns. Margins were also helped by lapping last year's COVID-related closures of vision centers and auto care centers. SG&A expenses deleveraged 49 basis points as increased associate wage investments and increased technology spend were partially offset by an approximate $400 million reduction in COVID-related costs versus last year. Operating income was very strong, up nearly 27%. Inventory increased 16% reflecting strong sales growth and lapping last year's COVID-related effects on inventory. We continue to monitor industry challenges related to transit and port delays and our merchants have taken steps to mitigate the challenges, including adding extra lead time to orders. The fundamentals of the US business continue to improve and we're confident we have the strategy structure and people in place to serve customers and reach our goals this year and beyond. International delivered strong Q1 results with net sales growth of 5.1% in constant currency, including strength in India, Canada and China despite many markets being negatively affected toward the end of the quarter by a resurgence of COVID. The benefit of strategic portfolio realignment to focus on higher-growth markets is becoming more evident in top line growth. eCommerce sales increased approximately 64% and penetration grew more than 570 basis points to about 16% of sales. Currency benefited sales by approximately $0.7 billion. Comp sales in Mexico declined slightly against a tough comparison, but were up low double-digits on a two-year stack basis as the omni-channel strategy continues to accelerate. The Mexico business has made good progress expanding alternative revenue and profit streams within the ecosystem, including doubling the number of digital advertisers and continued to see strong growth in mobile services. Canada comps increased 3.4% with more than 115% growth in eCommerce sales, despite headwinds later in the quarter from COVID-related government restrictions on the sales of non-essential categories like apparel and general merchandise. China comps increased 1.3% and were up 13% on a two-year stack. Strong Chinese New Year sales continued strength of Sam's Clubs and eCommerce growth of 60% all contributed to the result. Flipkart continues to perform well driving strong and sustainable eCommerce GMV growth and strong trends in monthly active customers and users even as the teams deal with the challenges of resurging COVID cases in India. International operating income was strong, up more than 21% as better sales mix and fewer markdowns in certain markets benefited margins in addition to continued focus on expenses. The momentum at Sam's Club continued in the first quarter with comp sales growth of 10.6%, excluding fuel and tobacco due in part to stimulus spending. On a two-year stack basis, comps were up nearly 27%. Comps benefited from both increased ticket and transactions. Strength was broad-based across categories with home and apparel leading the way. eCommerce sales were strong increasing 47% led by strength in curbside pickup at the club. We're pleased with the continued strong membership trends, as membership income grew about 13%. We achieved a new high for overall membership counts during the quarter and saw higher renewal rates including strong first-year renewals and rising plus penetration. Operating income increased more than 16% in Q1, but excluding the negative impact of fuel profit increased 33%. Now let's turn to guidance. Our typical practice is to not update guidance until the second quarter release, but we're in an unusual period where Q1 stimulus led to meaningful sales and profit tailwinds that weren't contemplated when we provided guidance in February. The guidance discussed here assumes that COVID conditions continue to improve and there won't be significant additional government stimulus packages for the remainder of the year. We now anticipate higher full year enterprise sales growth than originally projected primarily due to the strong Q1 performance in our initial forecast for Q2. Excluding the impact of divestitures, consolidated net sales growth is now expected to be up low to mid-single-digits versus our original guidance low single-digit increase. We're also raising full year guidance for operating income and EPS to reflect the strong performance in Q1 and our expectation for a potentially better second quarter than previously expected. On a constant currency basis and excluding the impact of divestitures, we now expect full year consolidated operating income to increase by high-single-digits for the year, and EPS to increase by low double-digits, which is an increase from our prior guidance of both being flat to up slightly. Walmart US operating income is now expected to increase high-single-digits versus our original guidance of a slight increase. The second quarter started off a bit better than originally anticipated as stimulus spending continues to benefit certain general merchandise categories and we expect grocery market share gains to continue. We now anticipate Q2 EPS, excluding divestitures, will be up low-single-digits and it assumes a low-single-digit Walmart US comp sales increase, excluding fuel. The COVID pandemic continues to create both tailwinds and headwinds for our business. While Q1 was aided by stimulus spending, primarily in the US, certain international markets continue to be negatively affected by the resurgence in COVID cases and related government restrictions on operations, particularly in India and Canada. Given continued uncertainty, we're maintaining our original guidance for the back half of the year, and we'll update you as we gain clarity on key external variables related to the health crisis and their potential impact on our business and the global economy. Again, I'm very pleased with the first quarter results and feel good about the underlying strength of the business. Thank you for your time and interest this morning, and we'd be happy to take your questions.

Hi. Thanks very much. I wanted to focus on grocery, because you've obviously mentioned that a couple of times in this conference call and the presentation. But I guess what I'm wondering is, what is your approach to pricing, given the price gaps that we're seeing with conventional? And that combined with the fact that we're seeing unprecedented cost inflation? And I guess maybe asking it a little differently. With respect to your broader goals for 2021, how important is recapturing share in grocery?

Hey. Good morning. This is John Furner. Thanks for the question. First, let me just start by saying a big thank you to our associates and our team around the country, who helped us deliver the quarter. And on the heels of such an interesting year last year, they've done a great job improving conditions both in-store and online, and we're really proud of their performance in food. I'm glad to start with that question. Over the quarter, we've seen a lot of progress in food with our inventory, considering we started the quarter with a very large ice storm that affected supply chains, and then as we noted late in the quarter, performance that resulted in market share gains in food. There's a view of this that we showed back in February, which is our flywheel and the top of the flywheel is our food and consumable business and our supercenter business, which is really important to the customer journey. And over the last 12 months, specifically on your question on price, over the last 12 months we saw our price gaps improve versus the market and our merchants are working hard to ensure that that will continue. These market share gains that we saw in the latter part of the quarter are very encouraging, and it's great to see that we're positioned well when customers need to shift. When customers shifted last year to shopping online, we were able to perform at that time. And then, we've seen some shift back in the store in the quarter and the performance that's represented in the first quarter is a reflection of that. So, we feel good about the price gaps. These are the things that you always work on considering how many levers merchants have and everything going on in the market. But we feel good about our position in the market, and we'll continue to focus on share gains the rest of the year.

Thanks.

Good morning and strong results. Just wanted to dig a little bit more on your updated guidance for the year, maybe if you can give a little bit of color as it relates to the improvement in your 2Q expectations. And then, just provide a little bit more context on how you're thinking about first half versus second half of the year.

Hey Paul, this is Brett. It's great to hear from you. As we moved through the first quarter, we began to recognize the strength of our underlying business. Although we faced some challenges in February due to the weather, we noticed a strengthening trend as the quarter progressed. We acknowledge that part of this improvement is due to stimulus, but there's a clear resurgence in customer activity as things seem to be opening up in various regions. We believed it was the right moment to update our guidance, which is not something we usually do, given the strong performance we observed. Based on what we've seen in the early part of the second quarter, we decided to proceed with the guidance update. We haven’t provided much insight regarding the second half of the year yet, as there are still many uncertainties, including both challenges and opportunities that will unfold in the coming months. However, we all feel more confident now than we did in February, and updating our guidance felt like the appropriate next step.

Paul, this is Doug. I would just add that when we imagine back-to-school, Halloween, Thanksgiving, Christmas and what families are going to want to do, we get really excited about the potential of that and are buying in a consistent way with how we're imagining it.

Thank you. And just a really quick follow-up. Just on the margins, just digging a little bit more in 1Q. Brett, could you talk a little bit more about what was the impact of the strategic wage and technology investments that you made?

Sure. I'll begin with gross margin. Gross margins in the US increased significantly, by about 140 basis points. We saw strong general merchandise sales this year, but this is against a quarter from last year that was heavily affected by food and consumables. This explains the change in gross margin. The investments in wages had an impact as well. I won’t go into the details, but it was mainly responsible for our deleverage in the first quarter, which we anticipated. We’re pleased with that decision, especially considering the current environment of wage increases and technology investments. However, this is balanced out by other factors across the company. I remain optimistic about the overall expense discipline and focus I observe throughout the organization. As we've mentioned, once we complete this year with the increased wage investments, I still believe we can achieve long-term leverage.

Thank you. Best of luck.

Good morning, everyone. So I have maybe two-part question, but I'll make it one question. First, you referred, Doug and Brett, in the transcript a lot of mentions of alternative profit streams or profit pools. Can you talk about your visibility around the business? And if these pools are giving you more confidence in sort of how you're managing the business, it gives you more I guess wherewithal to invest back into it? And then the second part of the question is Doug you mentioned the flywheel and you're investing in capacity ahead of growth. Any update on when there could be an inflection? Or is it rolling? Or does it start at some point in the next fiscal year where you're at a good place and maybe push a little bit harder on Walmart+? Thank you.

Yeah. Simeon, this is Doug. I'll go first. As it relates to alternative profit pools, John, can chime in here as well, but I'm excited about marketplace. I'm excited about what's happening with fulfillment services. Walmart Connect performance was good. We do have strong visibility into that. And you're starting to see it happen in Mexico too. And as we've said to you before, this strategy makes sense for us everywhere in our key markets. So the P&L is starting to change its shape, as we described in February even more than a year ago and that does give us some room.

Good morning, Simeon, this is John and I'll just add on and say that we are excited about the three areas mentioned: Marketplace; WFS Walmart Fulfillment Services; and Connect like said earlier. Really optimistic about the results with Walmart Connect with triple-digit growth. That platform is something that we've been working on for a while. And as we talked to you a few months ago, it helps connect buyers, sellers and suppliers in a way that's unique to Walmart. And optimistic about what we see there. On fulfillment services, it's great to see the team expanding capacity. We know we have seller demand. My team and I have spent a number of hours listening to sellers, talking to sellers and figuring out all the tools that we need to add. So this is important for their businesses as well. And then as we said in the quarter, we had 37% growth in eCommerce on top of a big number last year. We've basically doubled the business the last couple of years. So excited about all three of those. And they're clearly businesses that will help us with our flywheel going forward.

As it relates to capacity getting ahead of growth, it's starting to happen. The plan that we had for the year is being executed. And as you're in stores, you can see the stress that some of our stores are under in terms of the volume going through for pickup and delivery orders. And in some stores we're expanding space, capital is going towards that. In some stores, we'll be putting in automation to really press the top end of this thing, where we know we're going to have that kind of demand. And the team is executing against that. And we continue Simeon to be excited about it. And we'll go as fast as we can go this year and do it well. And I think we'll learn a lot from it. And we're very confident that that capacity is going to be needed.

Thank you, best of luck.

Hi. Good morning. Just a couple of questions, I mean, largely around gross margin, and pricing and inflation. Just wondered, if you can talk a little bit about what you're seeing, on the inflationary side different categories. And so you did mention balancing between customers and shareholders. Just sort of how you're approaching that? And sort of tying it together, when you look at the consumer, focused more on value versus convenience just wondered, if you could maybe give us a few examples on where you think you're making progress around that value offering in this environment? Thanks.

Thanks for the question. This is John again. First, we're really pleased with the performance in food, and the team has done a great job getting the entire supply chain back in stock, including the stores. We are making changes in the stores by shifting more stocking to overnight, allowing us to free up more capacity during the day for activities like picking while ensuring a better shopping experience for customers, so we’re excited about those changes. Regarding price gaps, we believe that everyday low prices are essential. In the last quarter, we achieved about 30% more rollbacks in stores compared to last year. Other important factors include the mix, not just in the entire store but also within the food categories. We are pleased with the share gains in meat, produce, and bakery. Within the food categories, the mix has favored those with better margins, which helps us maintain our pricing positions. Our gap expanded last year compared to the market, and we are proud of that. We will continue to use all available strategies to maintain these price gaps. This year, our merchants at Walmart are better equipped than in the past to manage these dynamics due to their mix of channels. They can effectively oversee sales across stores and both first-party and third-party eCommerce. Additionally, the extra revenue and profits from Walmart Connect, marketplace, and fulfillment services will assist us in ensuring we maintain the right price gap for our customers. I agree that value became more significant than convenience last year, but value has always been one of our core pillars.

This mentality that John described, related to rollbacks is important to underline. It applies in international it applies in Sam's Club as well. Bob, I'm reminded of a conversation in the early '90s. As an assistant buyer in food my supervisor walked into the room with a few of us and said, 'We're short on our profit number for the month. I need you all to find price reductions that you can put in place quickly bring them to me by the end of the day.' And I thought I misheard him. How do you lower prices and increase profit? And that's the beauty of retail and of mix and these supercenters. And now with eCommerce and marketplace and fulfillment services and Walmart Connect, we've got all these levers to be able to find places to go upstream do things differently than other people are doing it. So to have 30% more rollbacks in place right now in Walmart U.S. for example positions us really well.

Thank you.

Hi. Thank you. Thanks for taking my question. I know that in-stocks was an area that you mentioned during 2020 that was hard to manage, given the strong demand. Just wondered, currently are there any areas within your inventory of categories that are light or you're still working to build back? Thanks.

Hey. Good morning and thanks for the question. Certainly, 2020 was a challenge, when it comes to inventory flow with all the phases, we went through from the stock-up phase to people moving into their home and then demand and supply chain challenges all across that were related to pandemic. Early in the quarter, I felt like we were making pretty good progress and then we had this ice storm where we had just a record number of locations closed for a few days which put some stress on the supply chain. And then as we got later into the quarter, certainly we see improvements in our food and consumable business compared to what they would have been a year ago. In general, general merchandise has been a bit mixed. It's better in many cases, but there are some pockets where we continue to chase demand things like adult bicycles, some of our categories in consumer electronics. We're monitoring things like delays at the ports and other factors in the supply chain. And we'll watch all those things closely to continue to react. But definitely some pockets in general merchandise that we're still chasing even as we speak today.

Thank you.

Hi. Good morning, guys. I just had a question on US eCommerce maybe for John. Just obviously, the pickup activity continues to scale. But just curious on the home delivery front maybe what you're pushing on there just any updates. And also your micro or market fulfillment center tests just curious kind of how you're approaching that. And just your thoughts on kind of the home delivery side of fulfillment of eCommerce? Thanks.

Sure, Peter. Thanks for the question. We have been focused on improving and expanding our capacity for online pickup and delivery from stores. This effort began some time ago and gained momentum last year. We have improved our slot utilization and currently have more slots available for scheduled orders than ever before. We've also increased our capacity for shipping from stores, which connects to your question about in-home delivery. We are expanding our Walmart in-home services, having recently added another market where we deliver food and other items directly into customers' homes, including their refrigerators. Regarding our market fulfillment centers, several are under construction, and we anticipate launching them either late in the second quarter or early in the third quarter. We will provide more details once they are operational. Additionally, we are excited about our last-mile delivery service, where we've started using Walmart-branded delivery vans in a market in Arkansas, and we're learning a lot as we progress. We see many opportunities to serve customers, whether they choose to shop in-store, have items delivered to their homes, or use curbside pickup. We aim to be flexible to meet customer preferences. Last year saw many customers opting for home delivery instead of in-store shopping, but this year we expect a more balanced approach as people return to in-store shopping and pickup, assuming the pandemic conditions keep improving. We will be prepared for any changes in that trend.

Good morning. Thanks a lot for taking my question. Can you quantify two of the comments that you made in the script? One was from Brett who noted that the guidance increase was mostly due to stimulus-related spending. So how do you parse out the 1Q results and what you're expecting in 2Q of the impact from the stimulus? And two Doug noted that Walmart+ is an important driver over time. So can you give us a sense for where that program stands today and how it should unfold from here? Thank you so much.

Hi, Michael. This is Brett. Good to hear from you. Yes, I mean, a couple of things I mentioned in various ways in the script is the underlying business feels good and we're more optimistic about that part of it. Certainly, stimulus benefited our results in the first quarter. But you can also get a sense of how we increased the second quarter. You know what the original guidance was and how we increased the guidance for that quarter. So that should give you a little bit of sense of how we're thinking about stimulus versus the underlying business. I can tell you though it is challenging to pick out exactly the impact of stimulus because of the types of categories that you see benefited by stimulus are also categories you see benefited by the economy opening up particularly on the general merchandise side. So it makes it a little more challenging to pick through that.

Michael, regarding membership at Walmart, this is a new initiative for us. The primary driver for selling memberships is the grocery supercenter pickup and delivery service. As we've mentioned before, our main challenge is capacity. Our emphasis is on improving the quality of that experience rather than just the quantity. We want to take time to enhance our Net Promoter Score and build capacity. We're marketing the program, and in the long run, it will be important for us. However, we have many other ongoing initiatives. With stores seeing improved traffic, eCommerce growth, and developments in the marketplace, we believe that Walmart+ should not be our main priority at this time with all these other opportunities available. We will continue to grow it, and eventually, we will share more information with you about it. I understand there is interest in this, especially given the discussions around streaming services and subscriptions. John, do you want to add anything? That's my current perspective on it.

Yes. I completely agree. And the big thing that we're doing is creating capacity to be able to serve more and we have begun work on market fulfillment centers where we can use locations as hubs for other stores and spokes. We've got a lot of really encouraging supply chain work going on that would help us use the right algorithms to be able to pull inventory from all across the network and be able to serve people. So encouraging just in the last few months to see that not only the capacity has gone up, but eCommerce results have been strong, delivery from stores has been strong, delivery from fulfillment centers has been strong. So these capabilities we're putting in place will be a great foundation for this program as we move forward.

Very helpful commentary. Thank you so much.

Thank you. Good morning, everyone. We had a question on general merchandise improvements. You've talked a lot about food, but I'd like to give you some time to talk about general merchandise. You've brought in new talent there. You've made some strategic tuck-in acquisitions and some strategic partnerships as well. So help us think about what we should be looking for in terms of progress on general merchandise? And maybe if you could tie that back to some of your initiatives around marketplace as well, what you're learning from your digital growth that might be driving some of your in-store decisions around general merchandise? Thank you.

Sure. Let me take that one. This is John, again. We're really excited about the performance in general merchandise in the quarter. As you mentioned, we did make a number of changes with talent over the last year. Or the biggest change was last July when we pulled all of the channels together. And traditionally we had teams of people we called category specialists that were online and then we had buyers that were in-store. And we're referring to them all as merchants because the merchants now have the customer relationship across all channels. And the team has spent a lot of time thinking through and working on the right programs to determine what in our assortment goes in store, what's 1P and then what's 3P. And I'll give you an example. Just last week, I was in Minneapolis visiting one of our suppliers, Nordic Ware who makes cookware here in the United States. And we went through the number of items that they have in stores, what's doing well, what's going to improve? And then their entire catalog is available in the marketplace. And so our merchants were able to manage the assortment across channels and that gives them more levers to be able to serve the customer in a way that's frictionless and very clear. But in the quarter, we definitely saw some changes with the way customers shop, partly due to stimulus, but also just behavior changes. Brett talked about it earlier, categories like personal care, improving travel is starting to really kick back in. And when you look at all the categories that are selling at Walmart, you can tell a lot about what's going with customers across the country. So we definitely saw behaviors that are starting to reflect more opening up and getting back out and going to see people. Our health and wellness business has been extremely helpful in administering millions of vaccines in the quarter. And then with some of the changes even in the last week, we expect that some of these changes with the customer could continue, but we'll continue to watch that as the year moves on.

Thank you for the question. There has been very positive feedback regarding store traffic, particularly noting that April showed a significant improvement. With the increase in store traffic, are there any noteworthy changes in the eCommerce business, such as in pickup or delivery? Additionally, as traffic increases, are you observing any beneficial shifts in the product mix? Thank you.

The count of in-store traffic changed in April, likely starting in late March. This was when we began to cycle past significant stock-up trips and compared to last year, which had fewer trips and more consolidation. Last year placed considerable strain on inventory, particularly for paper goods, food, and consumables. This year, as that shift began, we noticed improvements in the food categories. The increase in numbers is due to more people going out compared to last year, along with a normalization in how frequently food is purchased across different channels, showing strong growth in all three sectors. In the US, our total comparable sales increased by 6%, with eCommerce growth at 37%. This eCommerce growth comes from items shipped to homes from fulfillment centers or stores and includes pickup services. Additionally, we are expanding capacity across all channels and are excited about increasing the shopping slots available in stores. We have more capacity in stores to ship items to customers' homes and are investing in the supply chain to enhance capacity for first-party eCommerce moving forward.

Thank you, everyone. I have two follow-up questions. First, regarding the improvement in gross margin by about 100 basis points, could you break that down? Specifically, how much of that comes from the mix of general merchandise and how much is due to the strength in alternative businesses? If exact figures aren't available, perhaps you can provide some directional insights. My second question pertains to the comparable store sales guidance. The first quarter exceeded expectations, and the guidance for the second quarter has increased. However, if I'm correct, the full year comparable sales guidance hasn’t changed. Should we interpret this as an indication of a potential decline in the latter half of the year, or is it simply too early to adjust? Also, the low single-digit range is quite broad, encompassing anywhere from 1% to 4%. What should we infer from the decision to keep the full year guidance unchanged? Thank you.

Hey, this is Brett. I appreciate the question. I'll start with the second one regarding comp guidance. What you mentioned about low-single-digits being a wide range is accurate; it is indeed a broad range. When you consider the significant numbers of Walmart US, it results in a wide range. So, I wouldn't infer anything from that. We feel great about the first quarter, and the second quarter has started off well, as we've mentioned. Regarding gross margin, I'll begin, and then John can join in. The biggest change this year has been the strength in general merchandise sales compared to the consumable strength we experienced last year in the first quarter. Additionally, when we see strength in general merchandise, which we've observed consistently over the past several quarters, it leads to fewer markdowns. There are many additional benefits that come from that for gross margin.

Yes, I’d like to expand on the margin question. We definitely saw strength in general merchandise during the quarter. We also noted improved performance in food this year compared to last year, where we primarily focused on dry grocery and stock-up items at the onset of the pandemic. The gains we experienced in the first quarter in food, particularly in meat, produce, bakery, and grocery, especially in fresh items, have been very beneficial. Regarding inventory positioning at the end of the quarter, our inventory is increased, which is a positive indicator. Last year, we faced significant stock-outs in grocery and general merchandise, so I am much more confident in our current inventory situation. As Brett mentioned, our inventory is well-managed, and we have been disciplined about clearing out end-of-season and seasonal items, which puts us in a good place. Finally, the factors driving eCommerce have positively impacted profit rates. Having our merchants overseeing all channels in relation to customer demand is benefiting eCommerce drivers, including contributed profit rates and Walmart Connect.

Hey, good morning and great quarter here. More of a macro question for me. When you look at the data and see how the consumer is allocated these most recent stimulus checks, I'm curious how they compare and contrast to what you saw in April and late December of this past year. Are they still spending the same amount? Or are we seeing more allocated to savings and therefore there's some pent-up demand that could get spent in the coming months?

Hey Chuck, this is Brett. Yes, I think we're seeing a little bit of both. I mean you're seeing customers definitely get out and spend again. Spending rates are good. Income rates are good. But savings rates are actually still almost at an all-time high which would lead you to believe that there is going to be some pent-up demand as we get to the back half of the year. So in a lot of ways the consumer balance sheet, unless you're in certain industries that were really impacted by COVID, the consumer balance sheet is about as strong as it's been. Now a lot of that's due to the stimulus the money that's gone into the economy that way. But in either case it would indicate there's some demand coming.

Hey, good morning guys. Doug, you mentioned the omnichannel health and wellness business. Can you remind us what that could ultimately look like? And maybe even what the current like pharmacy recovery, how that's playing out? I know you guys have been involved with vaccines and everything. Anything going on that's going to accelerate the omnichannel health care dream for you guys?

Yes. Robby I'll jump in first and then John can add. I think the pharmacy business has performed really well considering everything our pharmacists have been doing. It's been an incredible challenge to do everything that they've done since the pandemic started, including all of these vaccinations that they're doing. We did have to shut down our vision centers for a while. Optical though is back open and that's helped a lot. The ultimate destination does look like an omnichannel destination where we'd leverage those historical businesses together with new healthcare services and the digital front-end that John mentioned earlier and I mentioned in my remarks with MeMD. You can imagine a future where we'll be able to reach customers on their devices in their homes to help them think about their healthcare in terms of what they eat how much they move and then what types of health care services they need and where they get them. And so, I think you can see us building together those capabilities that would help people have access to care more of an outcomes-based healthcare system, great value, accessibility and serve a lot of people that need to be served and also end up with a really good business that fits together well with a large food retailer. And so we've just been working through that strategy executing the pieces. And if you look back at the CareZone acquisition, this latest acquisition of MeMD, you can see us adding some capabilities in addition to those that we're building on our own.

I want to express my enthusiasm for the idea of providing an omni-channel health care solution for customers at Walmart. Our pharmacists and pharmacies have excelled over the past year despite various challenges. They have introduced curbside delivery and home delivery, and we now have central fill pharmacies that assist with cost and efficiency in the services we offer. While approaches differ by state, the way our teams stepped up to help get the country vaccinated has been truly impressive. I visited a local store last night and was encouraged to see many people able to walk in and receive their vaccines. As Doug mentioned, the market changed last year as we opened several clinics and continue to do so. We are optimistic about the opportunities that clinics provide, and a significant portion of health care transitioned to digital last year, which the entire industry adopted. The acquisition of MeMD will allow us to connect with customers on their devices at home and provide service care through our pharmacies and clinics, which is an exciting prospect and a key component of our future strategy.

Just want to close by saying thank you to all of you for following the company so closely. Hopefully, you can see that in addition to the US tailwind that we've got strength building in the company. As I mentioned, I was in a lot of stores during this last quarter and standards are improving, in-stock's improving against the challenges that obviously the pandemic brought. We've also got great momentum and strength in Sam's Club. International had a really good quarter one of the best quarters Brett we've had in a while in International. And the portfolio work that Judith and the team have been doing there is working. And the situation with the virus in India is tragic and we'll support not only our own folks, but the country as much as we can to try and get through that. And I'm sure there will be other hotspot cities and countries that we'll deal with in the coming weeks because this pandemic is not over. But pandemic aside, economic stimulus aside, our focus is on the input metrics, the underlying fundamentals, the capabilities that we're adding. And we see ourselves making real progress against those. The company has changed a lot and there's more change coming. And I'm grateful to the team and excited about the future. Thank you all.