American International Group Inc (AIG) — Q3 2024 Transcript

Thanks very much, Michelle, and good morning. Today's remarks may include forward-looking statements, which are subject to risks and uncertainties. These statements are not guarantees of future performance or events and are based on management's current expectations. AIG's filings with the SEC provide details on important factors that could cause actual results or events to differ materially. Except as required by applicable securities laws, AIG is under no obligation to update any forward-looking statements, circumstances or management's estimates or opinions should change. Today's remarks may also refer to non-GAAP financial measures. A reconciliation of such measures to the most comparable GAAP figures is included in our earnings release, financial supplement and earnings presentation, all of which are available on our website at aig.com. Additionally, note that following the deconsolidation of Corebridge Financial on June 9, 2024, the historical results of Corebridge for all periods presented are reflected in AIG's condensed consolidated financial statements as discontinued operations in accordance with U.S. GAAP. Finally, today's remarks related to General Insurance results, including key metrics such as net premiums written, underwriting income, margin and net investment income are presented on a comparable basis, which reflects year-over-year comparisons on a constant dollar basis as applicable and adjusted to the sale of Crop Risk Services and the sale of Validus Re. We believe this presentation provides the most useful view of General Insurance results and the go-forward business in light of the substantial changes to the portfolio since 2023. Please refer to Pages 26 through 28 of the earnings presentation for reconciliations of such metrics reported on a comparable basis. With that, I'd now like to turn the call over to our Chairman and CEO, Peter Zaffino.

Good morning and thank you for joining us today to review our third quarter 2024 financial results. Following my remarks, Sabra will provide more detail on the quarter. Then our North America and international leaders, Don Bailey and Jon Hancock will join us for the Q&A portion of the call. Before we begin, I want to acknowledge the devastating impact the recent weather events had on our communities, which underscores the difficult reality of changing weather patterns and the frequency and severity of these events. At AIG, our claims teams have been working hard to ensure that we respond quickly. I'm grateful to our colleagues for their commitment to our clients and distribution partners. This is our purpose and it's when our company is needed most. Now let me move to the highlights of our outstanding third quarter performance. We continue to deliver exceptional underwriting results, maintain rigorous expense discipline, execute on our capital management plan and make excellent progress on our strategic priorities. Adjusted after-tax income was $798 million or $1.23 per diluted share, representing a 31% increase in earnings per share year-over-year, driven by strong core earnings growth and disciplined execution of our capital management strategy. Underwriting income for the quarter was $437 million, which included total catastrophe-related charges of $417 million. The calendar year combined ratio was 92.6%. Consolidated net investment income on an adjusted pre-tax income basis was $897 million, a 19% increase year-over-year. Other operations, adjusted pre-tax loss was $143 million, an improvement of $135 million or nearly 50% year-over-year. Core operating ROE was 9.2% with core operating equity of $34.5 billion as of September 30, 2024. In the third quarter, we returned approximately $1.8 billion to shareholders through $1.5 billion of stock repurchases and $254 million of dividends. In addition, we repurchased $520 million of common stock in October. We ended the third quarter with a debt-to-total-capital ratio of 17.9%, including AOCI and parent liquidity of $4.2 billion. During my remarks this morning, I will provide information on the following five topics. First, I will review the financial results for our General Insurance business. Second, I will provide observations on the catastrophe market and specifically AIG year-to-date. Third, I will update you on our progress with AIG Next and its impact on other operations. Fourth, I will provide an update on our significant progress in AI and related objectives moving forward. And finally, I'll give more detail on our capital management plan and the path to achieving 10% core ROE. Turning to General Insurance. We had another excellent quarter with strong profitability and growth across our businesses. Gross premiums written for the quarter were $8.6 billion, an increase of 3% from the prior year. Net premiums written for the quarter were $6.4 billion, a 6% increase. Net premiums earned for the quarter were $5.9 billion, a 7% increase with $4.2 billion coming from Global Commercial. The accident year combined ratio as adjusted was 88.3%. We had favorable prior year reserve development of $153 million, a benefit of 2.6 points to the loss ratio. Sabra will provide more detail in her prepared remarks. In Global Commercial, we had 7% net premiums written growth over the prior year quarter, driven by over $1.1 billion of new business, which grew 9% year-over-year. Retention remained at 88%, which is an outstanding outcome. The accident year combined ratio as adjusted was 84.2% and the calendar year combined ratio was 89.9%. The GOE ratio was flat year-over-year, while absorbing over $50 million of expenses that shifted from other operations. In Global Personal, we had 3% net premiums written growth over the prior year quarter, led by 9% new business growth across our Global portfolio. The accident year combined ratio as adjusted was 97.8% and the calendar year combined ratio was 98.8%, both were improvements year-over-year, and we expect this segment to continue to improve its financial performance in 2025. North America Commercial grew net premiums written by 11% year-over-year. We had a closeout transaction in the quarter in our casualty portfolio that benefited overall growth but negatively impacted the accident year loss ratio. Absent this transaction, our net premiums written growth would have been in the high-single-digits. The businesses that drove growth were casualty at 9%, excluding the closeout transaction, 8% in Glatfelter and 7% in Lexington. Retention in North America was 90% in admitted lines and 78% in Lexington, which is an exceptional outcome for an excess and surplus lines business. New business growth in the quarter was simply outstanding. On a year-over-year basis, we had 22% growth in new business led by Lexington with 24% growth. And the story for Lexington just keeps ongoing. We had over 95,000 new business submissions in the quarter, up 35% year-over-year. Casualty submissions were up over 70%, Western World was up over 30% and property was up over 20%. Also, our financial lines new business was up double-digits. This was due almost exclusively to a rebound in M&A following a slow new business quarter for financial lines in the same period last year. North America Commercial accident year combined ratio as adjusted was 85.1% and the calendar year combined ratio was 95.5%, an exceptional outcome given the significant CAT activity in the quarter. The accident year loss ratio was 61.8% for the quarter, which was an increase of 250 basis points year-over-year and reflected two main variables. First, the closeout transaction in AIGRM that I mentioned earlier, while profitable and incrementally beneficial to the overall combined ratio, it carried a higher loss ratio, which resulted in a 70-basis point headwind. And second, the actual versus expected in the prior year quarter comparison was very favorable as a result of our admitted and wholesale property portfolios experiencing close to 30% rate increases last year that earned in over 2023 and the early part of 2024, creating a 180-basis point headwind. The combined ratio also benefited from a lower expense ratio, reflecting improvement in the GOE ratio. In International Commercial, net premiums written grew 3% year-over-year. Commercial property grew 6% as did Global Specialty, where international specialty grew 10% driven by Energy. Our Talbot business at Lloyd's also grew 6%, driven by 18% growth in the specialty lines, specifically political risk, energy, and marine. International retention remained strong at 89%, which was very balanced across the portfolio, led by energy and property, both at 92% and casualty at 91%. International also had very good new business of over $500 million, led by global specialty with 25% new business growth in marine and 40% new business growth in Talbot year-over-year. The International Commercial accident year combined ratio as adjusted was 83.4%, another excellent result. The calendar year combined ratio was 84.3%. Given that the third quarter is usually the most active quarter for natural catastrophes, I want to provide some thoughts on the activity year-to-date and how the evolution of our underwriting and reinsurance strategy has significantly enhanced AIG's performance over time, even in light of this historical increased activity. For the first nine months of the year, preliminary industry estimates of insured losses from natural catastrophes are in excess of $100 billion, which appears to be the new normal. When considering the impact of Hurricane Milton on the industry and the remainder of the fourth quarter, Aon recently published a report that estimated that the 2024 total insured losses for the industry from natural catastrophes will likely exceed $125 billion. When analyzing large single catastrophes, the complexity of determining the initial and ultimate loss is complicated. Modeling firms produce industry loss estimates post event and there are many factors that go into estimating the ultimate losses. It is important to note that no two catastrophes are the same. Property claim services or PCS is a widely used source for independent property loss estimates in the United States. The loss figures that they provide are derived from claims activity and other factors at the time of loss rather than a judgment of the ultimate size of the loss. As a result, the actual scale of total loss is often subject to misinterpretation. Historically, if you look back at major events including Katrina, Superstorm Sandy, and Ian, the final report of PCS figures were substantially higher than their original estimates, illustrating the uncertainty around determining ultimates or best estimates for catastrophe losses. At AIG, we've mitigated the impact that weather events have had on our business as reflected in our improved financial performance even as the world has seen more CAT activity. Over the last five years, our losses have dropped dramatically, both in nominal terms and also in terms of the overall market share of the losses. This is a testament to the work we've undertaken to change and evolve our underwriting strategy, reduce volatility, and increase the quality of our earnings. If we use 2012 as a reference point, which was a year with meaningful activity, the total insured catastrophe losses on a nominal basis were $65 billion for the industry. That is roughly equivalent to the 20-year average and serves as a useful benchmark. Since 2012, expectations for annual industry catastrophe losses have grown substantially. The average annual industry loss from natural catastrophes from 2017 through 2023 has increased approximately 90% when compared to the average from 2000 to 2016. Since 2017, seven of the last eight years, including the 2024 forecast have had over $100 billion of annual insured losses. It's important to note, against this heightened level of natural catastrophe losses, based on published reports, we estimate approximately 50% of the insured natural catastrophe losses were absorbed in the reinsurance market from 2017 to 2022. However, following the major market reset in 2023, approximately 90% of the losses were retained by the primary insurance companies. And this is a significant change. As I have discussed several times, the work we've done to change AIG's approach to underwriting and reinsurance has resulted in dramatic improvements in our financial performance and balance sheet. Let me give you some specific points to contextualize the magnitude of this impact. Based on AIG's legacy underwriting strategy and reinsurance choices in 2012, AIG posted an initial pre-tax loss of $2 billion from Superstorm Sandy, which represented almost 7% of the estimated $30 billion market loss for that single event. And for the full year 2012, AIG recognized approximately $2.7 billion of losses or approximately 4% of the market losses. Today, AIG is forecasted to be within our catastrophe loss expectations for the full year or, more importantly, less than 1% market share of the forecasted total industry loss for 2024 of over $125 billion. Additionally, it's worth noting that our property portfolio net premiums written are approximately the same amount in 2024 as they were in 2012. However, today, we have 80% lower CAT losses and volatility. And importantly, our year-to-date 2024 commercial property combined ratio is in the low 80s compared to a combined ratio of nearly 120% in 2012. We've completely transformed our business over the past five years, and this is the new AIG. AIG's strategy to manage volatility through our gross underwriting actions and our approach to reinsurance, including our decision to maintain the lowest net retention amongst our Global competitors, has delivered significant benefits for the company and positions us well for the future in an environment with significantly elevated insured loss activity and modeling uncertainty. Let me take a minute to comment on high-level expectations for the upcoming January 1 renewal season for property. The significant reset in the property CAT reinsurance market in 2023 means that reinsurers generally have higher attachment points, provide name perils, and have significant retro protection and therefore are likely to make an underwriting profit on their global catastrophe portfolios in 2024, given the current loss levels and the benefit of reinstatement premiums. With this expectation of underwriting profit, the overall reinsurance market should remain healthy. Despite the strong capital position of the market, generally speaking, I would expect the market to remain disciplined at January 1, not reducing attachment points and focusing on deploying capital to the insurance companies with higher quality portfolios like AIG. Given that this has become the industry norm, as I mentioned earlier, industry losses from increased frequency and severity will continue to be realized by primary insurers and will not be solved by the reinsurance market in 2025. Let me move on to provide an update on AIG Next, which we launched in early 2024 to further position AIG for the future. Over the past several years, we've been on a journey to simplify the company by weaving the organization together to operate seamlessly across underwriting, actuarial, claims and all of our functional areas with the necessary skills and capabilities to effectively differentiate AIG for the future. In 2025, we expect to fully realize the $500 million in savings from AIG Next. These savings will impact multiple areas across other operations and General Insurance. As part of the AIG Next program, we've established a new definition of parent expense to exclusively reflect costs related to being a global regulated public company and expect those costs to be around $350 million going forward. In the future, costs currently attributed to other operations will either be eliminated or included within the General Insurance results. You can see the impact of this effort already flowing through our income statement as other operations expenses are down nearly $30 million year-over-year or $40 million sequentially. This reduction reflects the expense benefits from AIG Next and the transfer of a portion of these costs to General Insurance GOE. The ability of the businesses to absorb these additional costs with minimal impact to the expense ratio is due in large part to our significant focus on managing expenses. AIG Next has also enabled us to invest in core capabilities and the implementation of strategic innovation initiatives, notably in underwriting, claims and our data, digital and AI strategy. Let me provide you with more detail. Many companies are discussing their data, digital and AI strategies, but what is actually being done varies greatly from company to company. At AIG, we're utilizing GenAI in large language models as digital accelerators and applications that support the innovation journey, but they are not the innovation alone. This is what makes our recently announced collaborative space in Atlanta so unique. It will be the first location in our global footprint where an end-to-end underwriting process will exist from distribution, sales to data insights, underwriting, claims payments and client servicing. This location will allow us to innovate and evolve the end-to-end process, further develop our Agentic GenAI ecosystem, drive role clarity and digitize and modernize our processes. GenAI can produce meaningful gains from reducing manual inputs and driving process efficiencies. However, our GenAI ecosystem is doing much more than that. It integrates proprietary data from multiple sources with data ingestion capabilities to give us better data quality in a fraction of the time. In our early pilots, we've seen data collection and accuracy rates within our underwriting processes improve from levels near 75% to upwards of 90%, while reducing processing time significantly. We're also using our GenAI ecosystem to increase our submission response rate while enabling our underwriters to prioritize the highest value business within our risk appetite. These improvements will help drive growth and operating leverage as we deliver GenAI to our businesses at scale. It will allow our underwriters to spend more time quoting and winning business and less time manually collecting data. Our culture at AIG is one that is deeply rooted in underwriting expertise and excellence. We help clients solve complex risk issues that require judgment and a nuanced understanding of clients' needs, maintaining the underwriter at the center of decision-making will continue to be paramount and a key differentiator for us. Our AI initiatives are designed to do just that, deliver better outcomes and drive operating leverage while keeping highly experienced underwriters at the core of the process. I'm now going to turn to capital management, where we continue to execute our balanced disciplined strategy. Our objectives are to preserve strong insurance company capital levels to support organic and potentially inorganic growth, maintain conservative debt leverage ratios, return excess capital to shareholders in the form of share repurchases and dividends and maintain parent liquidity. We made substantial progress over the last several years to improve the financial strength of AIG. General Insurance is well positioned for sustained profitable growth. This has been a multi-year process that's centered on executing on our underwriting strategy while increasing profitability and reducing volatility in our portfolio through a better mix of business along with the strategic use of reinsurance. An important result of our improved profitability is our ability to receive ordinary dividends from our operating subsidiaries, which provides consistent and increasing liquidity to the parent company. Year-to-date, we received ordinary dividends or their equivalents of approximately $3 billion from our businesses. Our financial strength is also evidenced by the lower levels of debt on our balance sheet. Historically, AIG had one of the highest debt-to-total capital leverage ratios in the industry at over 30%. In 2024, we have reduced debt levels by $1 billion, bringing our debt-to-total capital leverage ratio to 17.9%, including AOCI, amongst the lowest in our peer group, an achievement that requires significant discipline. Through the first nine months of 2024, we returned over $5.5 billion to shareholders through $4.8 billion of common stock repurchases and $765 million of dividends. As we've stated previously, we will continue to execute on our $10 billion share repurchase authorization over the course of 2024 and 2025, subject to market conditions and the timing of the closing of pending transactions. The current authorization will bring us within our target share count range of 550 million to 600 million shares. Importantly, our anticipated parent liquidity provides the flexibility to support additional share repurchases, which we will review in 2025. Earlier this year, we increased the cash dividend to shareholders on AIG common stock by 11%. We will continue to review our dividend annually, considering additional increases as appropriate, supported by our increased earnings power. This will be an important focus for us in 2025 and beyond. We ended the third quarter with parent liquidity of $4.2 billion. With the combination of our disciplined capital management, sustained continued underwriting performance, and focus on expense management, we expect to deliver a 10% core operating ROE for the full year 2025. We recognize that with core operating equity of $34.5 billion at the end of the third quarter, parent liquidity, our capital in the insurance company subsidiaries, and future proceeds from corporate sell-downs, we have excess capital for the size of the business we are today. We will proactively manage our capital over time to support growth in our business and we will maintain a capital management strategy centered on balance and patience while remaining nimble to execute, should attractive opportunities arise. In summary, I'm very pleased with our outstanding third quarter performance. As we approach year-end and plan for 2025, our path forward is clear. We will continue to solidify AIG's position as a global market leader and remain focused on value creation for our customers and shareholders. With that, I'll turn the call over to Sabra.

Thank you, Peter. This morning, I will provide details on third quarter results for General Insurance, net investment income, other operations, and capital. Turning to General Insurance. Adjusted pre-tax income or APTI was $1.2 billion. Underwriting income was $437 million, including $411 million of catastrophe losses. Hurricanes Beryl and Helene were the two largest losses in the quarter. Hurricane Milton made landfall on October 9 and therefore, its financial impact will be recognized in the fourth quarter. Peter commented on the complexity of determining ultimates for natural catastrophes. At this point, we have a very wide range of estimates for modeling firms. Claims activity to date for Milton has been relatively light compared to storms of similar strength and intensity. Our current preliminary loss estimate for Milton is between $175 million and $275 million. The third quarter 2024 accident year combined ratio as adjusted was 88.3%, about 140 basis points higher than last year, principally due to changes in premium mix and reinsurance structure and favorable actual versus expected experience in the third quarter of 2023. We also had one large closeout transaction, which Peter mentioned that increased the consolidated loss ratio by about 40 basis points. Year-to-date, the accident year combined ratio is 88.1%, down 60 basis points from 2023. The accident year loss ratio was 56.4% for the quarter, including the impact of the closeout transaction and 56.4% year-to-date, flat with the first nine months of 2023. We expect the fourth quarter accident year loss ratio as adjusted will be in line with the first nine months of this year. Turning to prior year development. This quarter, we had $153 million of favorable prior year development, including $34 million from the ADC amortization. During the quarter, we completed detailed valuation reviews or DVRs on almost $22 billion or 47% of our total loss reserves. We reviewed most of the reserves for international in addition to North America property and financial lines. Overall, we had favorable prior year development on short tail lines in global specialty and global commercial property and a modest amount in North America financial lines. This was partially offset by $181 million of adverse development in U.K. and Europe casualty and financial lines on about $8 billion of reserves. This reflects refinements in loss estimates due to recent claims emergence and settlement activity on specific exposures in accident years 2019 and prior, consistent with our reserving philosophy of addressing bad news quickly. In addition, we increased U.S. excess casualty reserves by $72 million due to a large settlement of a legacy mass tort claim also related to accident years 2019 and prior with most of the gross loss and accident years that were ceded to the ADC. We remain very comfortable with the adequacy of our loss reserves, having completed DVRs covering more than 90% of reserves year-to-date and considering the results of our monthly actual versus expected process and other claims diagnostics. While North America Financial Lines had a slight amount of favorable development from accident years 2021 and prior, we did not adjust loss reserves for more recent accident years, which have continued to show favorable indications relative to our books loss assumptions, consistent with our reserving philosophy of giving favorable experience time to mature. Turning to pricing and loss trends. Third quarter experience in Global Commercial Lines was consistent with second quarter 2024 trends. Excluding financial lines and workers' compensation, AIG's Global Commercial pricing, which includes rate and exposure increased 6%, largely in line with loss cost trends. In North America Commercial, which is about half of our global commercial book, pricing excluding financial lines and workers' compensation was up 7% with rate up more than 5%. North America casualty rate increases were strong with Lexington averaging 16% and retail casualty averaging 13%. These are well above our casualty loss cost trends, which as we've previously disclosed are at 10% or higher depending on the line, risk, and attachment point. Property rates in North America Retail and Lexington were consistent with second quarter and the underwriting margin remained strong, supported by cumulative rate increases over the past several years and our disciplined underwriting approach, particularly to CAT exposed property. Pricing in International commercial, excluding financial lines was up 4%, in line with loss trend and underwriting profitability remains very strong. International property continued to achieve overall pricing in excess of loss trend. Our global footprint and diverse portfolio enable us to remain agile, focusing on lines of business with attractive risk-adjusted returns while maintaining underwriting discipline. We are confident that the overall strength of our portfolio positions us to deliver sustainable underwriting profitability. Turning to investments. Our investment portfolio is of high credit quality, well diversified by asset class and matched to our liability duration. The increase in interest rates since 2021 has driven higher portfolio yields even as credit spreads have tightened. Third quarter 2024 net investment income on an APTI basis was $897 million, up 19% from the third quarter of 2023, driven by increased reinvestment rates on fixed maturities, higher short-term investment income, Corebridge dividends, and other operations, slightly better private equity returns, and lower investment expense. Reinvestment yields on fixed maturities and loans remain above runoff yields, providing positive yield pickup in the quarter. The average new money yield on General Insurance fixed maturities and loans was 60 basis points higher than sales and maturities adjusted for one large sale in the quarter. General Insurance investment income was $773 million, including income on fixed maturities, loans, and short-term investments of $718 million and alternative investment income of $43 million. Considering the current interest rate curve, we project fourth quarter General Insurance investment income on fixed maturities, loans, and short-term investments to be approximately $710 million due to the impact of floating rate security resets, partially offset by higher reinvestment yields. About 11% of our fixed maturities have monthly or quarterly floating rate resets to SOFR or other short-term market indices, which began to decline in the third quarter. Alternative income is principally from traditional private equity and now includes real estate investment funds that were previously consolidated. These assets are reported on a one-quarter lagged basis and based on third-quarter market performance, we expect fourth-quarter private equity results may be similar to the year-to-date annualized return of 3.5%. Turning to other operations. Adjusted pre-tax loss in the quarter was $143 million, a nearly 50% year-over-year improvement driven by lower GOE and interest expense and higher net investment income, which totaled $125 million in the quarter. Considering both lower short-term rates and projected parent liquidity balances before proceeds from any strategic transactions, short-term investment income could decline in the fourth quarter by about $25 million sequentially. To wrap up the quarter, the balance sheet remains very strong. Book value per share was $71.46 at quarter end, up 4% from June 30, 2024, due to the favorable impact of lower interest rates on AOCI. Book value per share increased 10% from year-end 2023. Adjusted book value per share was $73.90, up 2% from June 30 due to reduced shares outstanding and was down 6% from year-end 2023 due to different accounting treatment of Corebridge between the two periods. As Peter noted, our debt leverage ratios are very strong. We recently called a $400 million par zero coupon bond, which will close November 22. Core operating ROE, which measures the annualized return on AIG shareholders' equity, excluding the value of Corebridge shares and deferred tax assets, was 9.2% in the quarter and 9.3% year-to-date, reflecting strong General Insurance profitability and capital levels. To conclude, AIG delivered another excellent quarter with significant financial and operational accomplishments. We are confident in our ability to deliver sustained underwriting results and a 10% core operating ROE in 2025, and we look forward to updating you on our progress. With that, I will turn the call back over to Peter.

Thank you, Sabra. And Michelle, we're ready for our first question.

Great. Thanks, and good morning. I want to start with a question about reserves, if I can. You talked about how recent accident years financial lines are emerging better than expected, but you're not booking that yet. Can you talk a little bit about what's happening in the older accident years for, I guess financial lines or casualty, we saw the one-off issues, but I'm wondering more broadly, is there the same sort of theme in the older accident years that could be getting closer to acknowledgment.

Thanks, Meyer. Good morning. I think Sabra provided quite a bit of detail in her prepared remarks, but Sabra, do you have anything to perhaps give a little bit of context on financial lines?

Yes. Let me make a few points. We experienced strong favorable development in the DVRs this quarter. True to our strategy, we allowed this favorable experience to mature. In this quarter, especially in shorter tail lines, we saw about $300 million of favorable development. It’s important to mention that this quarter did not include workers' compensation, which was addressed in the third quarter of last year; this year, it occurred in the second quarter and will be in the second quarter next year as well. Regarding excess casualty in North America, the trigger for actions related to this line was a significant settlement and the growth of reinsurance from very old accident years covered by the ADC. Without this settlement, we wouldn’t have made any adjustments in that line since DVRs are typically completed in the second quarter. For financial lines, overall this quarter, after the ADC, we identified adverse development totaling about $28 million. This was mainly driven by adverse development in U.K. financial lines, linked to an older book with specific exposures. However, we did encounter favorable development in U.S. and international portfolios, primarily for older accident years. The favorable development recognized generally stems from older years where the experience has matured, as the policy form is claims made. We continue to maintain reserves for these older accident years based on current claims and other activity in that book. We will reassess this again in the third quarter of next year when we conduct a thorough review of the Global Financial lines portfolio.

Great. Thanks, Sabra. Meyer, is there a follow-up?

Yes, Peter, you mentioned your expectations for property reinsurance in 2025. I would like an update on your thoughts regarding the appropriate property reinsurance program for AIG and whether you are considering changing your net exposure.

I covered a lot in my prepared remarks. Again, I think the industry has become experts on reinsurance pricing. And I expect that the market will be orderly, but I don't expect attachment points are going to come down for the industry. What I was trying to outline in my comments was that most of it is retained by insurance companies today. And so therefore, how we're going to price business going forward, how we're going to understand the frequency of CAT is going to be really important to do as an insurance company and not rely on reinsurance. I don't think we're going to have a material change in our structures. Of course, we have low attachment points. It's very complex, and I won't spend a lot of time on it. But we certainly have the balance sheet. We certainly have the risk appetite to take a little bit more net if we choose to, but we like having low attachment points on severity and we like having our aggregate that protects us from frequency. And so we manage our net according to our risk appetite. It's within expectations, and I would expect us to continue the same strategic philosophy.

Okay, perfect. Thank you so much.

Thank you.

Yes. Thank you. Peter, I think we're hearing a little bit from other companies about some improvement in your casualty, particularly E&S, casualty lines and maybe properties moderating. Wonder if you could give us some color on your view of market conditions and kind of organic growth opportunities here in the fourth quarter and heading into 2025.

Thanks, Brian. And I'm going to make a comment. I'm going to have Don talk specifically about Lexington. But you're absolutely right. We see opportunities. Our clients, we have such strong retention, and they're looking for us to solve risk issues. New business opportunities are very good. The rating environment is very good. So we're cautious, but we think there's opportunities to grow. In the retail casualty space, in multiple segments that we have as well as in E&S, I mentioned in my prepared remarks that our casualty submissions in E&S have been dramatic and we see great growth opportunities there. But Don, maybe you could expand a little bit on the Lexington.

Great. And if I could, Peter, just maybe a couple of high-level comments on North America overall and then dig deeper into the Lex growth because they are kind of balanced. So the double-digit growth in North America is balanced growth. We're growing the lines where we see attractive opportunities. And to the point of your question, we're growing in all three channels where we operate: retail, wholesale, alternative. Peter covered some of the North American growth drivers, positive rate of 3% across the portfolio, strong retention of 87%, 90% in the admitted lines, and then overall strong new business growth of 22%. On Lexington, we do continue to invest in Lex across all lines. So you'll see Lex continue to show up with more resources, more products, enhanced capabilities going forward. On the third quarter performance, as Peter mentioned, 78% retention, which is really strong, a 24% increase in new business. And to the point of your question, casualty showed up very well in the E&S space in terms of new business for the quarter. We also saw a 35% increase in submission. So the submission activity continues to be very robust in the E&S space for us. It's generated probably by two things. One is just increasing demand for E&S solutions in general and a flight to quality within E&S. For me personally, when I think about the nature of a wholesale broker today versus when I started in this industry, it's a completely different game. The brokers in the wholesale space operate at a different level today, incredibly well resourced, data driven, effectively deployed technology to drive efficiency, which is critical in wholesale. They're also increasingly being embraced by thousands of independent agents for market access and placement capabilities. So Lex will continue to benefit from that trend in terms of the growth of our book and new business. And Peter, just a couple of data points to close out on E&S, which might be helpful. Today, E&S represents 12% of the $115 billion U.S. P&C industry. In 2018, E&S was 7% of a $50 billion industry. So the pie has gotten considerably larger. And the last data point I'd give you just on distribution. The top five wholesale brokers control over 65% of the growing $115 billion U.S. E&S market. Lex is very well positioned in E&S and very well positioned with these top brokers.

Great. Thanks, Don. Brian, do you have a follow-up?

Yes, absolutely. A bigger picture question here, Peter. So I think you said that you're expecting a 10% core ROE for 2025. If I look at peer companies, they're kind of trending in the mid to even higher teens. Yes, what's your kind of longer-term view of kind of ROE aspirations you think you can get to peer ROEs and what do you think it's going to take to get there? Is it more margin improvement, do you need to kind of grow acquisitions? Just curious bigger picture, your thoughts there.

Thank you, Brian. We have discussed the 10% core return on equity guidance for 2025 extensively. There are several paths we can take to reach that goal. We've addressed the combined ratio and the potential for improvement in that area. Our strong underwriting culture presents many opportunities, although market conditions play a role. Nonetheless, our leadership position in the market helps us stay disciplined and focused on our clients. Additionally, our equity base is significant, and we believe we can leverage it to generate more earnings, alongside growth in net investment income and net premiums written. This growth will result from strong retention, new business, and our reinsurance strategies, which include analyzing proportional versus excess of loss approaches that could provide us with favorable conditions. We have a solid emphasis on reserve quality, as Sabra mentioned in her remarks. Furthermore, we have considerable flexibility regarding capital management, particularly as we close the Nippon transaction and explore other capital market opportunities. Our ability to manage volatility effectively is crucial, and our expense management is disciplined. We are making progress with AIG Next, which was evident in the third quarter. We are not aiming to achieve extraordinary results every quarter leading to 2025. We anticipate that we will be able to improve our operations significantly and manage expenses without raising the combined ratio. Progress is ongoing, and we expect to showcase more improvements in the fourth quarter. Overall, we believe there are multiple ways to achieve our targets. Once we surpass the 10% benchmark, we will provide further guidance. Thank you.

Thanks.

Hi, thanks. So I think you guys had previously noted M&A potentially becoming a more meaningful consideration for capital deployment, but you also mentioned revisiting share repurchase guidance as you expect some further liquidity coming in next year. Can you give us an update on your appetite for M&A and how that might help you reach premium leverage objectives quicker than organically?

Sure, Rob. Thanks. I'll start with the second part. The guidance we gave was that we would do $10 billion of share repurchases in '24 and '25. And so like you can see through the third quarter, we are well underway executing every quarter. We'll have more liquidity coming in. And so that's the priority with the proceeds coming in from Nippon and as I said, other marketed deals and liquidity that we currently have at the parent company. In terms of M&A, we have given ourselves lots of options. We have the financial strength, the financial flexibility to explore inorganic opportunities. We're always looking at ways in which we can add strategic relevance and something that's compelling to AIG. We already have sizable very high-quality businesses in major markets. I mean, you know about the U.S., U.K., Japan, Singapore, Europe. We believe we can grow those businesses organically, but there may be more opportunities to expand inorganically as well. We're going to remain very disciplined, but we are going to look at businesses and opportunities in inorganic that may complement our geographical footprint or product capabilities. There's opportunities maybe to go into spaces that we're not in today, maybe some of the SME or looking at ones that enhance scale of businesses that we already have market leadership that just will accelerate our ability to execute our risk-adjusted returns. So I want to remain very disciplined, very patient, but we have the financial flexibility and the strategic intent of growing.

Okay, great. Thank you. And as a follow-up, on GOE and General Insurance, it didn't necessarily appear like it decreased as much as the run rate in the first half of the year. So I was just hoping you could discuss kind of the puts and takes in the General Insurance GOE ratio and if this level of improvement is sort of in line with expectations.

Yes. I was actually quite pleased with the third quarter in GOE because we looked at other operations and the significant improvement that we made there on the GOE line year-over-year and then sequentially, but also we are absorbing a lot of the expenses as they get pushed into the business. And so while the personal insurance year-over-year, the nominal was down, and then on commercial, it was slightly up. When you look at putting $50 million more of cost in, the run rate is actually quite attractive. And so we have two major initiatives that have begun to earn in the third quarter, but you'll start to see a lot more of that in the fourth quarter. And as we get to 2025, one was our voluntary early retirement plan that we had announced in the United States. And then we did a restructuring international that just really happened in September. And so you'll start to see more run rate as we get into the fourth quarter and next year. But I'm really pleased with what we did in the third quarter and believe we are showing a lot of sequential improvement in executing to this future state operating model that's going to be much leaner, much simpler and much easier to follow.

Awesome. Thanks for the color.

Thanks, Rob.

Hi, good morning. I got a follow-up on just sort of the leverage. And I guess thinking through both leverage down at the operating companies as well as financial leverage. But when I look at the ROE, that seems to be the place where you're under indexed versus some of the peers, not so much like the actual combined ratio and so forth. So I was interested in, I guess on the debt leverage side, are we at a place where leverage can actually begin to come up as you see opportunities, particularly if you do engage in M&A? And then on the core operations, I mean can you frame at all like how much dry powder you see in terms of being able to lean into some of these opportunities if they get better at casualty?

Thank you, Alex, for the question about leverage. We do have significant financial flexibility, especially regarding potential M&A opportunities that may arise. We are comfortable with a leverage ratio in the high teens relative to total capital, including AOCI. To your point, if viable opportunities present themselves, we are prepared to increase our leverage to pursue those. We will remain cautious, as the main use of proceeds from the Corebridge sell-down will primarily focus on share repurchase. However, we could consider adjusting our leverage slightly to further enhance our financial flexibility over time. Regarding your second point about our available capital, I believe it’s not just a snapshot; quantifying what we consider excess today isn’t necessarily productive, as we plan to grow into it. We have demonstrated solid opportunities to acquire new business, and our recent quarter was strong in that regard. While the property sector showed signs of slowing price growth, changes from Milton and Helene have been promising. I anticipate an increased focus on quality, which will allow AIG to expand in property markets globally on a risk-adjusted basis. Our objective in the near term is to leverage our balanced portfolio to grow, capture more net opportunities, and achieve a 10% return on equity.

Got it. That's helpful. And then maybe a quick follow-up on personal lines in North America. Can you just give us an update on sort of where we stand with that MGA structure that was put in place and over what period of time you'd expect that combined ratio to come down below 100%?

Yes. Thank you for the question. I mean, North America personal is in transition as we spoke about. It's hard in the primary high net worth business to affect change fast, but we're making great progress. In the quarter alone, the attritional loss ratio has improved on a meaningful basis, GOEs down. What you're seeing is the acquisition ratio increased quite a bit as we transition to the MGU. Now there's a few things happening that will reverse that in 2025. One is we're at scale, everything is fully put into the MGU and we expect the ceding commission that we paid to go down, I think in a meaningful way. And so the acquisition expense ratio will improve accordingly. I want to talk a little bit about like the strategy that we talked about, which is going into more non-admitted and how that's going to accelerate progress. And we announced it last quarter, but just a couple of statistics that will frame why it's early days, but it's working. The rate environment that we're in on an emitted basis in high net worth, we increased 10% in E&S. It went up 20% on our held book. Our partnership with Ryan Specialty, they're building infrastructure, building sales capacity. We're appointing a lot of retail agents that had no access to AIG or capital for high net worth before our signing up. We expect that to accelerate and continue to grow. In the third quarter, our new business, 50% of it was E&S. Again, we had good growth. I mean, the nominal is not going to move the needle, but we have momentum there. And I would expect in 2025, E&S alone in our strategy will grow the top line 10%. The demand is going to be significant. Our ability to be able to respond to that demand is there with plenty of capacity and an appetite that is going to allow us to improve the risk-adjusted returns and the overall combined ratio.

Thank you.

Thank you.

Hi, thanks. Good morning. My first question is about the North America commercial segment. When excluding the one-off impact from the quarter, the accident year loss ratio came in at 61.1%. You were at 61.9% in the first half of the year. I would like to get more details on what contributed to the improvement this quarter and whether this trend can continue into the fourth quarter and 2025.

This is not going to be like the 91.6% question, is it Elyse? Don, do you want to just give a little bit of insight in terms of what's happening with the loss ratio?

So in the North American portfolio this year, we've seen some different movements, Peter. And in some of it, if you look at, we have some one-off movements that certainly moved the loss ratio on this one, which you talked about in your prepared remarks. We talked a little bit about the one-time closeout deal that we did that moved it up. So adverse implications.

In our commentary, we addressed the anomalies from the prior year that were not headwinds. The mix of our business is expected to change, and we see significant growth opportunities in casualty, which may have a different loss ratio compared to the overall portfolio. We anticipate growth in property driven by shifting market dynamics in 2025, and the pricing pressures in financial lines are beginning to ease. We will not continue to experience that decline. Regarding lead, first excess, and D&O, Don pointed out that we have observed a slowdown in rate reductions. Looking ahead to 2025, we expect stability in these areas. Excluding the two factors we discussed—significant outperformance in property and short tail last year in the third quarter, along with a closeout that appears to show a sustainable loss ratio—gives a clearer picture of our outlook.

Okay. That's all. Yes, that's my follow-up, I guess, would be, Peter, just building upon that comment as you view the market conditions out over the next year, how do you expect the mix to shift between property and casualty relative to where it is today?

It's difficult to assess, but I believe the property slowdown in terms of rate increases should start to reverse next year. Insurance companies have retained a significant amount of net, and they aren't receiving the appropriate risk-adjusted returns for catastrophic losses during low return periods coupled with increased frequency and severity. Therefore, I anticipate a reversal. The casualty sector remains very strong, and Don provided detailed insights on excess and surplus lines. However, we're noticing a slowdown in financial lines. Overall, I think the index will hold steady, but we will have to observe how things unfold in the property sector as we enter the market. I'm optimistic, which is why I highlighted this in my prepared remarks. I see a rate environment that is set to improve. Jon, perhaps before we conclude the call, you can share your perspective on potential opportunities as we approach 2025 and consider international markets.

Yes, thanks, Peter. I won't reiterate everything you've mentioned, but you're correct that the interaction between first-party and third-party lines exists internationally as well. We're still observing solid rates and prices on property classes with first-party lines. Similar to Don's comments about Lex, we have significant growth in Global Specialty and Talbot. We are the top writer of business worldwide in Global Specialty, leading in energy and marine, and ranking in the top three for aviation and fourth for credit. Our business is growing effectively. You noted in your comments a 6% growth this quarter, but we've experienced remarkable growth in energy and a 25% increase in new business in marine. Our international specialty book has expanded by 10% this quarter. Talbot also recorded another 6% growth, and its specialty lines, particularly known for political risks, show marine and energy growth of 18%. Moreover, submissions in both Talbot and specialty are up by 25%, with higher quote and bind rates. We're seeing significant opportunities, and we excel in this sector, so we anticipate continued opportunities ahead.

That's great, Jon. Thank you very much, and I agree. Before I finally close, I do want to take a moment to thank Sabra for her many contributions at AIG. Over the past five years, Sabra has always been willing to take on a variety of important complex roles and in each instance, she's always done everything she can to add significant value. So thank you, Sabra, including the most recent role as CFO. We wish her nothing but the best in her future endeavors as we welcome Keith Walsh as our new CFO. I also like to thank all of our colleagues around the world for their continued dedication, commitment, and teamwork and execution, and I want to thank everybody for joining us today. Have a great day.