Brown & Brown Inc (BRO) — Q3 2018 Earnings Call Transcript

Thank you, Hannah. Good morning everyone and thanks for joining us for our third quarter 2018 earnings call. Before we get into the results for the quarter, I wanted to make some comments regarding our announcement yesterday about the pending acquisition of Hays Companies. Hays is a $200 million plus broker based in Minneapolis and Minnesota. They started de novo in 1994 and have grown organically almost exclusively. The team is led by Jim Hays and Mike Eagen. Over half of their business is in the employee benefits area, with the remaining in commercial and personal lines. You’ve heard us regularly talk about the importance of cultural fit; both our firms share a deep commitment to serve our customers' best interests and we both understand that our teammates are the most important differentiator. We collectively are committed to a decentralized sales and service model. We’ll get into more detail about the transaction later in the presentation. I’m now on slide four. Let’s get into the results for the third quarter. We delivered $530.9 million of revenue, growing 11.6% in total and 1.4% organically. Excluding the impact of the new revenue standard, our total revenues for the quarter grew 6.5%. I’ll get into more details in a few minutes about the organic growth for each division. Our EBITDAC margin was 33.5%, which is flat versus the prior year, but benefitted from a 300 basis points from a new revenue standard. Andrew will discuss the movement of our margins later. Our net income per share for the third quarter of 2018 increased to $0.38 from $0.27 in the third quarter of the prior year, driven by an ongoing benefit from federal income tax reform and the impact of new revenue standard. As we’ve said in the past, we do have fluctuations quarter-to-quarter in our organic revenue or margin, but over the year the ups and downs typically net out. The third quarter results are a good example of this, where organic revenue growth and margin came in slightly lower than previous quarters. Based on what we can see right now, we expect Q4 to be more in line with our performance on a year-to-date basis, excluding the impact of storm related activity. We are very pleased to have completed 10 acquisitions with annual revenues of approximately $47 million during the quarter, and have closed over $98 million of annualized revenue year-to-date prior to yesterday’s announcement. Two weeks ago, our board of directors approved our dividend increase of 6.7% for the 2018, 2019 year. This represents the 25th year of consecutive growth in our dividend, something we are very proud of. We had topline and earnings per share growth for the quarter and a lot of momentum across the business. Our newest teammates that joined us via acquisitions will help us expand our capabilities and increase our geographic footprint, and most importantly deliver more creative risk management solutions for our customers. Later in the presentation, Andy will discuss in more detail our financial results excluding the impact of the new revenue standard. I’m on slide five, before we get into the detail of our divisional performance, I want to make some comments about exposure units, rates, storm claim activity, capital on the market and our investment initiatives. First though, our thoughts and prayers are with everyone affected by hurricanes Florence and Michael. As we’ve done in the past and we’ll do in the future, we’re focused on helping our insurers work through these challenging times. Consistent with what we’ve been seeing for a number of quarters, the middle-market economy continues to do well. Our customers are feeling good about their prospects going forward and are continuing to invest in their businesses. We’re monitoring the continued rise in interest rates and whether this will affect the positive momentum, especially in portions of our business tied to construction and housing. While we’re not seeing something specific today, interest rates continue to increase over the coming quarters; we expect there will be additional volatility in the market that will cause some slowdown and exposure in unit growth. Rates as you know, and we’ve talked about for most lines continue to be flat. That means for anyone account, you could have a slight increase or a slight decrease, the exceptions continue to be with commercial automobile, which is up 3-7% and all sides employee benefits accounts which continue to experience some upward rate pressure. The line we consistently see down as workers compensation, which is generally down 1-3%. Cap property rates for the quarter remain generally flat with some downward pressure on the best accounts and upward pressure for those with poor loss experience. As we’ve mentioned previously, carriers don’t want to lose renewals, but are willing to walk away from them if the pricing doesn’t match their risk appetite. We’re not seeing a significant number of claims in our rights flood business related to hurricanes Florence and Michael and therefore are not expecting claim revenue to be anywhere near the levels we realized last year. We will see some claim activity within our services segment in the fourth quarter as there are some wind related property claims. We mentioned earlier that we’re pleased with our level of acquisition activity for the third quarter and the first nine months of 2018. We’ve been very active last year and remain very active this year. We’ve not changed our metrics or what we’re willing to pay. The overall landscape remains very competitive and as of now we don’t see a significant change in the level of capital flowing into the market. We are pleased with the progress of our investments in technology in our core commercial program. As we’ve mentioned previously, Q3 represented the continued investment phase for our core commercial program, and we continue to expect margin improvement for this program in Q4. I’m going to now slide six. Let’s talk about the performance of our four segments. We mentioned earlier the lumpiness we can experience in organic revenue growth in certain quarters, and we experienced that dynamic in the retail segment in the third quarter, which grew 2% organically. We experienced some incremental lost business for this quarter, and our new business was not as high as anticipated. We believe this is an isolated incident to the third quarter. This is why we often look at year-to-date results to gauge our performance as any one quarter does not make a trend. On a year-to-date basis, our organic growth in retail is 2.8%, which is 30 basis points higher than the same period for the prior year. Our national program segment decreased 3.3% organically; this was driven by approximately $5 million of claims processing revenue recorded in the third quarter of 2017 with a minimal amount of claims processing revenue recorded in Q3 of this year. Isolating this change, our organic revenue would be flat to slightly positive for the program segment. As we discussed in our investor day last month, for the quarter, our lender plate business experienced a slowdown in organic revenue due to continued improvement in the economy and we have a couple of programs experiencing downward revenue pressure due to changes in risk appetite by our carrier partners. Our wholesale brokerage segment had another strong quarter with organic revenue growth of 7.7%, driven by the expansion in all lines of business. We continue to be pleased with the consistent organic growth of this segment. Way to go, Tony Strianese and the entire wholesale team. Our services segment delivered 2.1% organic revenue growth for the quarter and we realized growth across most businesses. We did experience lower claims processing revenue compared to 2017, which has partially offset organic revenue growth experienced by other businesses in this segment. Let me now turn it over to Andy who will discuss our financial performance in more detail.

Yes. Hey Hannah, by chance is there a background noise by you that someone can mute? There’s overwriting part of the call please.

All right, thank you. I appreciate it though. Good morning everybody. On the following slides, we’ll discuss our GAAP results and then our adjusted results excluding the impacts of acquisition earn outs and the impact of the new revenue standard. As a reminder, we’ve excluded the impact of the new revenue standard for the calculation of organic growth in order to provide a better comparison with the prior year. We plan to use this format for the remainder of 2018, and then in 2019 we’ll be on a comparative basis. Over onto slide number seven, this presents our GAAP and certain non-GAAP financial highlights. For the third quarter, we delivered total revenue growth of 11.6% and organic growth of 1.4%. Our income before income taxes increased by 14.5% and our EBITDAC grew by 11.8%, both of which were positively impacted this quarter by the new revenue standard. Our net income grew by 39.8% and our diluted net income per share increased by 40.7% to $0.38 versus $0.27 in the third quarter of last year. The growth in our financial metrics, except organic revenue growth, was impacted by the adoption of the revenue standard this year. We’ll discuss more of this in a few minutes. The growth in net income and diluted net income per share in excess of revenue growth was primarily driven by our lower effective federal tax rate that resulted from tax reform last year. For the quarter, our effective tax rate was 25.5% as compared to 39% last year with our effective tax rate benefiting from the 14% decrease in the statutory federal corporate income tax rate. For the year, our expectation is for our effective tax rate to be in the range of 26% to 26.5%. Our weighted average number shares outstanding decreased approximately 1% compared to the prior year. This was driven primarily by the share repurchases we initiated last year and completed in the first quarter of this year. And lastly, our dividends per share increased to $7.05 or $0.10 compared to last year. Over to slide number eight, this slide presents our result after removing the change in estimated acquisition earn out payables for both years and the impact of the new revenue standard, which results in the most comparative basis. For the quarter, our revenues increased by 6.5%, income before income taxes decreased by 3.6% and EBITDAC decreased by 2.9%. Our net income grew by 17.7% and diluted net income per share was $0.31 as compared to $0.26 in the prior year growing 19.2%. In a few slides, we’ll talk to the components of our margin change year-over-year. For the quarter, the impact of the new revenue standard was higher than we estimated driven by the timing and size of renewals along with a one-time adjustment. Later, we’ll talk about the fourth quarter and full year expectations for the new revenue standards. Moving over to slide number nine, this slide presents the key components of our revenue performance. For the quarter, our total commissions and fees increased by 11.6% as compared to the prior year. Our contingent commissions increased by $10.8 million as compared to the prior year, which was driven almost entirely by the adoption of the new revenue standard. As a reminder, we will now recognize contingent commissions upon the effective dates of the underlying policies throughout the year rather than when we received them for our previous treatment. For the fourth quarter, we’re not expecting any changes to the range of expected contingent commissions versus what we communicated last quarter. Guarantees of the amount of commissions were up slightly year-over-year and were not impacted by the adoption of the new revenue standard. Core commissions and fees increased by $43.8 million. When we isolate the $28 million impact of the new revenue standard, $14.4 million of which impacts core commissions and fees, and excluding the net impact of M&A activity, our organic revenue growth was 1.4%. Moving over to slide number 10, to provide some additional insight into the components of our EBITDAC margin, we’ve included a walk of our quarterly EBITDAC margin from last year to this year and highlighted the main drivers. The new revenue standard positively impacted our current quarter margin by 300 basis points. As we discussed in previous quarters, we were in the investment phase for our core commercial program that we launched in July of 2017. The investment this quarter impacted our margin by approximately 20 basis points, which is in line with the expectations we previously communicated. We expect slight margin improvement in the fourth quarter of this year. As we mentioned during last year’s third quarter call, we experienced a one-time benefit associated with foreign exchange within our wholesale segment. This represents about a 20 basis point impact on the prior year. During the quarter, we realized about a 30 basis point impact on our margin as non-cash stock-based compensation costs have increased due to our continued incremental financial performance and higher retention of teammates. While both of these are beneficial, they will continue to increase stock compensation costs over the coming quarters. For the current quarter, the impact of the net change in gains or losses on disposal was about 60 basis points related to the sale of certain offices, where last year there was a gain and this year there was a net loss. Other is a combination of one-time items, business mix, some timing and a lower organic growth for the quarter. Similar to our earlier comments, we can have variability on a quarterly basis. As a reminder, we had approximately $5 million of additional claims revenue in the third quarter of last year, which had above average margins. And finally, as we mentioned during our investor day conference, certain of our recent acquisitions will initially be slightly dilutive to our margin, which we experienced during the quarter. Consistent with our historical performance, we will work to increase the margin for these acquisitions over time. On the following slides, we presented the results for our business segments on an as reported basis as well as excluding the impact of the new revenue standard. A reconciliation by segment is included in the appendix of the presentation. We’re going to start on slide number 11 with retail. The primary effect for the third quarter of adopting the new revenue standard was an increase in contingent commissions of $3.5 million. For the third quarter, our retail segment delivered total revenue growth excluding the new revenue standard of 9% and 2% organic revenue growth. As discussed earlier, the quarters can be lumpy at times and therefore it’s helpful to look at a year-to-date organic growth, which is 2.8% versus 2.5% for the same period last year. Our EBITDAC margin for the quarter excluding the new revenue standard declined by 280 basis points driven by increased intercompany allocations for technology as well as our investment to upgrade our agency management systems. Both of these initiatives are in line with our expectations. Also, we mentioned earlier, we recognized increased non-cash stock-based compensation costs as our equity plans are performing higher-than-expected and the lower organic growth and some one-time items impacted our margins for the quarter. Over to slide number 12, for the fourth quarter our total revenues increased by 12.4% in our national program segment. This growth was primarily impacted by the new revenue standard. The impact was the recognition of approximately $6 million of revenues and profit related to contingent commissions in the third quarter that otherwise would have been recognized in other quarters. We also had a non-recurring adjustment of $8 million related to the new revenue standard. Excluding the impact of the new revenue standard, total revenues decreased by 1.2% and declined 3.3% organically. As discussed earlier, the organic revenue decline was primarily due to approximately $5 million of lower flood claims revenue recognized this year as compared to last year. During the quarter, we recognized minimal revenue associated with hurricanes Florence and Michael. Based upon what we know right now, we expect a minimal amount of revenue from claims in the fourth quarter of this year. This will probably be in the range of $500 million to $1 million. As a reminder, we recognized approximately $22 million of revenue in the fourth quarter of 2017 associated with hurricanes Harvey and Irma. Excluding the new revenue standard, EBITDAC decreased by 6.5% impacted by the lower claims processing revenue, which has higher than average margins. The continued investment in our core commercial program and the loss recorded associated with the sale of a small program. Excluding these items, the segment delivered underlying margin improvement, due to continued discipline management expenses. For the quarter, our income before income tax increased 45% impacted by the new revenue standard and lower intercompany interest expense, and partially offset by the EBITDAC drivers we just mentioned. Moving over to slide number 13, the impact of the new revenue standard on the wholesale segment was minimal for the quarter. Excluding the impact of the new revenue standard, the wholesale brokerage segment delivered total revenue growth of 8.8% and organic revenue growth of 7.7%. Our EBITDAC margin excluding the new revenue standard decreased by 60 basis points for the quarter. As discussed during the earnings call for Q3 of last year, we recognize a one-time benefit related to foreign exchange. Excluding this item, we delivered underlying margin improvement driven by strong organic revenue growth and disciplined expense management during the quarter that offset increased expenses associated with intercompany technology allocations and non-cash stock-based compensation costs. Our income before income tax margin increased by 30 basis points, impacted by the same factors contributing to the EBITDAC margin along with lower intercompany interest. Over to slide number 14; the services segment excluding the new revenue standard delivered revenue growth of 12% and organic revenue growth was 2.1%. The incremental increase in total revenues was driven by an acquisition we completed during the quarter. Our organic growth was driven by performance in most of our businesses, which was partially offset as we recognized minimal claims revenue associated with hurricanes Florence and Michael as compared to the same period last year. Based upon the claims we received to date, we do not anticipate material revenues from these two storms in the fourth quarter of 2018 and would expect our organic revenue growth to be impacted by approximately $3 million year-over-year. For the quarter, our EBITDAC excluding the new revenue standard decreased 1% due to new client onboarding cost, lower claims activity, and a new acquisition that has a margin lower than the divisional average. Over to slide number 15, we’ve included an updated outlook for the fourth quarter and the full year associated with the new revenue standard. As a reminder, the implementation of the new revenue standard will primarily impact our retail segment on a quarterly basis, as we used to recognize revenue based upon the latter of when billed or effective. Topic 606 requires a company to recognize revenue when earned. For the third quarter, we had estimated the positive impact upon revenues to be in the range of $4.5 million to $8.5 million and the actual impact was $24.5 million. This difference was driven primarily by the timing and size of renewals within the retail segment and the adjustment we mentioned earlier within the national program segment. We estimated the impact upon income before income taxes to be in the range of $7 million to $9 million and the actual were $23.4 million. Our updated outlook for the fourth quarter is a decrease in revenues of $3 million to $7 million and a decreased income before income taxes of zero to $5 million. As we mentioned earlier, we’re not projecting any change to the estimated impact upon contingent commissions for the fourth quarter versus what we communicated last quarter. For the full year, we expect revenues to increase $17.5 million to $21 million and the income before income taxes to increase $16 million to $21 million as a result of implementing the new revenue standard. With that, let me turn it back over to Powell for closing comments, as well as comments on our pending acquisition of Hays.

Thanks Andy, great report. We would like to share some additional information about the Hays companies and the financial structure of the deal. The Hays business is very diversified across many industries, and over 50% of the revenues are from employee benefits. Combined, we’ll have an employee benefits business with annualized revenues of approximately $430 million to $440 million in revenue, increasing our employee benefits business over 35%. The business operates in 21 states with 32 locations and has a team of over 700. Their largest offices are in Minneapolis, Milwaukee, Boston, Kansas City and Dallas. The addition of these new teammates will give us a great Midwest presence, help us further increase our organic growth, increase our capabilities and provide additional solutions for our customers. The Hays Company serves customers in all segments, but primarily focuses on the upper middle market. They have a proven track record of starting new businesses, developing talent, growing their business organically. This year they are projecting to deliver revenues of approximately $205 million. With the addition of Hays, the revenues for our total company will increase over 10% and the total revenues for our retail segment will increase approximately 20%. From a leadership perspective, Jim will become our Vice-Chairman at Brown & Brown and join our board of directors. He will report to me. Mike Egan will become a senior leader of Brown & Brown and continue to lead the Hays companies. We are really excited to have both these talented gentlemen join our senior leadership team. I’m on slide 17. Let’s talk about our strategic rationale why we are purchasing Hays. This is a growth business that helps us accentuate our offerings in the upper middle-market accounts base. Their average organic growth for the past five years has been approximately 6%. They have over 700 excellent teammates with a strong leadership team. Their footprint is very complementary to our existing footprint, as we did not have a large presence in the Midwest. We also have the opportunity to combine resources in order to enhance our capabilities and provide more solutions to our current and future customers. With the acquisition of Hays, we also increased our capabilities within the employee benefit data and analytics in certain industry segments. Our cultures are very similar. We have an entrepreneurial spirit and we sell and service locally, but also leverage the capabilities of the broader organization. We believe the combination of Brown & Brown and the Hays companies will allow us to deepen our carrier relationships and scale our operating platforms; all of these will help us drive additional growth and margins over the coming years. From a financial standpoint, we are paying $705 million at close with $605 million in cash and $100 million in common stock and the equity will have a five-year holding period. There will also be a potential $25 million earn out that’s based on the attainment of certain revenue and profit targets. We plan to buy back shares to offset the dilution associated with this transaction over the next three years. We will finance the transaction initially through a combination of cash as well as debt from our $800 million revolver. Then we expect to term a portion of the initial purchase price and a multi-tranche debt. Our projected gross debt to EBITDA ratio for 2019 will be two times. As we stated during our investor day, we’re comfortable with up to three times gross debt-to-EBITDA ratio, therefore, we still have sufficient headroom as well as access to capital for future acquisitions. We anticipate paying down any floating interest debt with the cash generated from the business over the coming years in order to lower our interest cost and increase the earnings per share impact. We anticipate incurring one-time integration cost of $8 million to $12 million spread over the next 3 to 4 years in order to deliver incremental value and improve our combined margins. We are targeting to deliver combined annual EBITDAC synergies in the range of $10 million to $15 million over the next four to five years; these are a combination of revenue and expense synergies with scaling of our operating platforms. For 2019, we anticipate the revenues generated from the Hays will be in the range of $210 million to $220 million and will generate approximately $47 million to $53 million of EBITDAC. The addition of Hays will drive incremental revenue growth of over 10% and EBITDAC growth of over 8%. In summary, we’re excited about the addition of the Hays Company to the Brown & Brown team. In closing, we have good momentum in the business and I want to thank our 9,100 plus teammates for all their efforts and look forward to welcoming all of our new teammates at Hays. The economy will remain positive and there is a lot of hiring in most communities across the United States. This is a good thing for Brown & Brown. With the latest rate increase and talks of further rate increases over the coming quarters we’re watching closely how this may impact the growth of exposure units. As we head into the fourth quarter we expect overall premiums to remain flattish, a technical term. Except for the lines we’ve discussed previously, there’s still too much capital seeking investments in the insurance market. On the M&A front, we would expect it to remain very competitive. We have had and continue to have a good inventory of acquisition candidates. You've heard me say this before. We remain optimistic that we’ll be able to acquire more firms that fit culturally and make sense financially. Please note we continue to be actively involved in the M&A space now and moving forward. No one on this call or anywhere out there should think because of the Hays acquisition, we’re slowing down. Investment in the long term profitable growth of our business remains a key focus. We discussed during our Investor Day how innovation, technology, Insurtech will be key part of our strategy in the future. So our technology investments and launching our new core commercial program are just several key examples of this strategy. Lastly, we’re really excited about the combination of Brown & Brown and Hays and what we can do together. Our combined team will create an even more powerful group of almost 10,000 teammates that will be able to deliver industry-leading solutions for our current and future customers. With that, let me turn it over to Hannah for the Q&A session.

Hi. Good morning. To start, I have a couple of questions on the Hays acquisition. You guys gave us a lot of financials which is very helpful. First off, the accretion figures that you guys provided the $0.02 to $0.03 per share. I guess, Powell, I think you said, you guys are going to buy back the stock that you issue over three years. So is that assuming a third, a third, a third in terms of when you’re going to buy back those shares that are issued there?

No. I think, we’ll just – we’ll buy them over the three-year period at least, but we’re not scheduling to buy it at a pro-rata amount.

And by the way that accretion as you know is GAAP accretion, not just cash. It’s important.

Yes. And then just in terms of some of the other financials, the revenue and expense synergies there, can you breakdown kind of where you think it might skew one way versus the other? And then the integration cost, I’m assuming you guys are going to pull that out of adjusted earnings. Can you just verify that, Andy?

Yes. Let’s touch on the expenses first; we’ll come back to the synergies. Yes, we’ll call those out over time if in any one quarter there or materially. Again we’re looking at the integration cost. It will be more heavily weighted from years two through four. We’ll have a little bit in 2019, but consistent with what we’ve done on other larger acquisitions we normally break things out for the first year, but if it’s so warranted, we’ll call that out for the impact on the margins. And then, on the synergy of the benefit front, it’s really weighted, both combination of revenue and expenses.

Remember, they have been investing actively in their business like we have. So growth opportunities in production and once again we're excited about the ability for us to leverage some of their capabilities and them to be able to leverage some of our capabilities, so that's a good thing, Elyse, we’re really pleased about that.

Yes. And we wouldn’t want anybody to think that we're doing the transactions for cost synergies. That is not why we’re buying the business. This is a high-growth business and we’re looking to continue to see that growth in the future.

Okay, great. Powell, you mentioned higher interest rates in some parts of your remarks and their potential impact on the economy. How do you see higher interest rates affecting private equity interest in the brokerage sector? Have you noticed any slowdown in recent deals, or do you anticipate a slowdown if interest rates keep rising?

Well, that’s a logical comment, Elyse, and I’d like to think that we’re logical and you’re logical, but not all – PE is not always logical. It would seem to indicate that would happen if in fact, there was continued upward pressure or increases in interest rates. PE continues to be very active in the space. You’ve heard me say before. I think there will always be an element of PE in our industry. I believe, at last count there's 29 PE firms that are in the space. So there's lots of people that are trying to get in and be in and then flip things and sell. We don’t – we know that hope is not a good business strategy, but I would say that if in fact interest rates go up we would think it would actually change some of their buying patterns, but until at which time we see that? I don’t believe it.

Okay, great. And then one quick question on the quarter. You guys alluded to timing in your retail book and pointed us towards the year-to-date figure for thinking about organic. Did you see timing impact more on the employee benefit side or on the commercial side or was that – is that a comment that you would make towards both of those businesses in the quarter?

I would say it was both of the businesses during the quarter, Elyse. And at the end of the day and I know I alluded to this, but we had – we’re not making any excuses, but we had some business that just didn't close. And so we anticipate good new business in Q4, but once again we got to be in Q4 to see that happen. But yes, I think it's in both businesses, benefits and P&C.

Okay. Thanks so much. I appreciate the color.

Thank you.

Good morning. I have a question about the direction of margins as we look ahead to 2019. Previously, investors may have had a slightly optimistic outlook due to fewer headwinds from your IT investments and the new compensation program. Excluding Hays, which I know will significantly impact things, is it still appropriate to evaluate the business's margins for next year this way?

Yes, that's the correct way to approach it. However, it's essential to understand that our investment strategies will influence our growth trajectory. Hays constitutes a significant portion of our retail business, contributing $200 million as part of our projected $1.2 billion revenue. This is substantial. We are committed to acquiring businesses that align culturally and financially. It's crucial to emphasize this, as our focus is on long-term success. Unlike private equity firms that prioritize short-term gains without considering cultural impacts, we look for businesses that enhance our capabilities and talent across production, service, marketing, and leadership, even if some may have above or below average margins.

That’s helpful. And the next question is, thank you for pointing out the potential impact for rising interest rates on the construction industry. Could you at a very high level maybe size up what percentage of your – I don’t know, if it’s maybe revenues is construction related?

Yes. The answer is we haven’t given out specific industry type and breakout, but I would tell you and this is purely off the top of my head. It’s probably somewhere in the 6% to 10% of our retail business.

Okay. Thank you for that. And then lastly for Andy, the tax rates coming in about a point lower than the prior guidance, just curious is this a kind of a sustainable level as we’re thinking long-term or it will kind of fluctuate a little bit up and down?

Yes. Thanks for the question, Mike. So for the quarter we ended up at 25.5%. That was impacted by true-up that we did on our foreign repatriation. Like many companies, everyone was doing their best estimates at the back end of last year. That was about $1.6 million. So we take that out, our effective rate would've been kind of in that mid-26 range. That’s why we’re kind of thinking 26% to 26.5% now. On a full year basis, we think that’s a pretty good number, but one of the areas that we’ve got to continue to look at is exactly what Hays will do for our taxable footprint across the United States. And then, we continue to have states that are raising their rates as was indicative of New Jersey this year making a retro back to 11%. Maine has also changed their approach on unitary. So we continue to watch. There’ll be some movements underneath. But I think at least from our standpoint 26 to 26.5 is pretty good market right now.

Okay. Thank you for the color.

Thank you. Good morning. First question on Hays, as you’ve just said, this is the largest deal in your history at 10% of revenue. So what do you think this deal different from your previous deals? And can you comment on potential opportunity for this deal and potential execution risk such as system integration or revenue – any revenue overlap between offices and also can you comment on evaluation on deal as well?

Okay. Good morning, Kai.

Good morning.

We have multiple points to address. Firstly, we're thrilled to welcome Hays to our team. They operate in the upper middle market and possess strong capabilities in both employee benefits and property and casualty insurance. We believe we can offer valuable support to them in these areas, and they also bring expertise in employee benefits that will benefit us. This collaboration aligns with our vision of one-plus-one equaling three or more. Secondly, Hays brings a wealth of talented individuals who add to our collective knowledge, which we aim to leverage for the advantage of our customers and prospects. This enhances our institutional knowledge. Thirdly, most of Hays's offices are located in regions where we currently do not have a presence, allowing us to expand into new markets where we have wanted to be. For instance, we have only a small office in Minneapolis, but we lack offices in Milwaukee, Kansas City, and Dallas. This acquisition opens the door to these strategic locations. Regarding valuation, everyone has their own perspective on the price we've paid for this deal. It's essential to note that market conditions influence pricing, and while this might seem like a high cost, Hays represents a strong cultural and operational fit for our organization. Additionally, our focus is not on short-term results but rather on the value this acquisition will bring in three to five years down the line. Much like our previous significant acquisitions, Hays will bring new capabilities that enhance our services to customers. We are genuinely excited about the integration of the Hays team into Brown & Brown, and I look forward to getting to know all of their employees soon. We anticipate officially welcoming them next month, pending regulatory approval.

Thank you so much for all these thoughts. And I have a few follow-up questions. Number one is a national programs organic growth underlying is flattish. You cited a few headwinds. Do you see the headwind persist? Or can you see improvements in term like organic growth in national programs?

Hi, Kai, it’s Andy here. Yes. We are anticipating headwinds in the fourth quarter. You remember back to our Investor Day we had comment on the front, specifically on three areas. One is make sure take into consideration the year-on-year impact of lower flood claims. And we’ve mentioned earlier in our call we had about $22 million last year. We’re only anticipating a half million to a million fourth quarter of this year. The next item was around our lender-placed business, and again, that’s countercyclical. So, as the economy continues to improve that business won’t see the same level of organic, so that will have some downward pressure. And then we’d also mention that we have a couple carriers that are changing risk appetite for two of our programs. That will persist for probably a couple of quarters, and then we’ll work through that. So we would definitely expect negative organic growth in the fourth quarter for national programs. Okay?

Okay, great. My last one on the new accounting standard; seems like the number just keep moving around, understanding it’s a new standard for everybody. But if you look at full year, a regional expectation is that would not impact the full year earnings, just moving among the quarters. But now your forecast is that the full year pretax earnings is going to be anywhere between $16 million to $21 million, so that's pretty meaningful. I just wonder could you give a little more color on that. And is that a run rate that is not putting forward from next year and next year's results we’re building on top of this?

Yes. I think good point on it, Kai. Around the complexity of this standard and probably not dissimilar to a lot of companies out there is there was a tremendous amount of effort put into it and there were estimates based upon the best information at the time as we went through it one of the items that we talked about this quarter was an $8 million adjustment that we had in national programs and that was just as we kind of continue to learn more; that we would not expect to continue on. We had also estimated what we thought the contingents would be for the year and again we have to estimate what we think they're going to be 12 months from now not knowing the actual loss experience underneath. So as that continues to development. And I think we’ll get better on that refinement to over time. But no, we would not expect on a regular basis once we kind of get this embedded that we would have that level of uptick each year. So I think this is just part of kind of this first-year implementation.

And so to be clear, is that there would not be any sort like reversal in 2019?

No. We would not expect anything of materiality reversal or even positive year-on-year.

That’s great. Thank you so much.

Thank you.

Good morning everyone and thank for the call. I wanted to follow-up on the Hays Companies acquisition. It has to been a very coveted M&A target in the marketplace. So, Powell, maybe you can talk a little bit about the process and how competitive it was? And how many other players were interested in the company? So give us sort of a lay of the landscape there?

I think the first time we met Jim was 18 years ago when our Chief Acquisitions Officer, Scott Penny, met him. A few years later, I met Jim and several senior leaders and we have spent time together in various business settings while keeping in touch over the last couple of years. At the end of the day, culture is just as important to them as it is to us. If you’re considering selling your business, I always advise speaking to potential buyers who you believe would be a good cultural match, and then negotiate a fair price. That describes our approach here. I can't speak to the number of people who have reached out to them, as many do regularly, but ultimately, this was not a typical process involving a banker. We cultivated this relationship over several years and feel very positive about it.

Thank you for the information. I have a follow-up regarding slide 17, where you provide performance benchmarks for 2019, including integration costs that will be spread out over a couple of years in combined synergies. Considering the combined synergies of 10 million to 15 million, should I take it that these are included in the EBITDAC guidance for 2019, or will this amount be realized over multiple years?

It’s the latter. Most of those will be more concentrated in years three, four, and five. It will take some time to realize those.

The final question regarding the Hays Companies is about your consolidated EBITDAC margin and underlying EBITDAC margin. It seems that this transaction may potentially impact the EBITDAC margin by up to 100 basis points in the near term. Am I misinterpreting this, or should I be adjusting my margin expectations to this lower level?

That’s 100 basis points in retail.

Right.

Yes. The answer to the question is you’re thinking about it correctly, that’s correct.

No. I don't anticipate that’s changing. I want to make sure I understand what you're saying.

The four segments that you report, I mean, now you’ve got a substantial benefits business maybe you might want to break your benefits business on top of the other pieces?

No. We’re not planning on that.

Okay.

No. This will just be – this will be a region inside retail.

Thank you for your responses. I have a follow-up question regarding the retail segment. I was looking at your comments on slide 11, and something that caught my attention was the mention of lost business in the revenue results. Could you elaborate on that? It's not something I typically associate with Brown & Brown, so I would appreciate some clarification.

Sure. Let’s be honest about Brown & Brown. We're not here to make excuses. We did lose some business, which could happen for various reasons like acquisitions or relationship changes. Ultimately, we didn't grow the business as we expected; we didn't write as much new business and lost more than we anticipated. Losing business is a reality for any broker, and we strive hard to retain our customers. However, I want to clarify that we are not hinting at anything in particular. It's simply a matter of facing the facts. We lost some business, and it had an impact on our numbers. That's how I see it.

So, it's more of an anomaly rather than some broader trend. So I think that's the message you're trying to deliver, correct?

That’s exactly right. Based upon what we can see, it’s a Q3 thing and we’re on to Q4 and we’re doing our thing.

Great. Thank you.

Greg, we’ve had these in previous quarters where we just one quarter you’ll have it, so just nothing unusual on trend or anything.

Yes. Thank you. Good morning. Two quick ones. The fourth quarter claims revenue from last year, was it $22 million a national accounts and then $3 million in services, so $25 total?

Yes. So it was $22 million in national programs and then we had a little over $4 million in services last year. So that’s about $26 million in total. We think we’ll have – yes, go ahead Mark.

Very good. Then the technology investment in the EBITDAC walk, you don't refer to the technology investment, but in a number of the segments you point to it. Was there some offset somewhere? How should I think about that?

Yes. The offset was in corporates, that’s why its allocations between corporate and the divisions because we had built the investment cost up in corporate now getting that out to the positions of the segments. And then we did not call anything out for the third quarter and the walk is the impact on technology was minimal. So again it’s kind of performing right in line with what we had expected as well as what we talked about on previous calls. We had a little bit of downward pressure on margins first and second quarter, we said it would probably around flat for the third quarter with a little bit of lift in the fourth quarter and minimal impact on the full year. So we seem to be right in line.

Thank you.

Good morning everybody. A couple of questions on the Hays acquisitions. So first up when you talk about revenue growth there are you expecting any revenue creepage from the deal? Any maybe slowdown due to execution or do you think that the 5% or 6% growth rate over the few years can be maintained over the next three to five years?

We would certainly like to see that happen, and we’re not expecting it to slow down. However, Yaron, we feel confident about the trajectory and what’s taking place, and we’re not aware of any concerns that may impact this.

Okay. And then on the margin side, so once you get passed of initial three, four years, do you think that the Hays business can achieve the margins that retail is currently generating?

The answer to the question is through middle market retail is a higher margin business than upper middle-market and more specifically large accounts. And so, the answer to the question is over time their margin will go up because they will become even more efficient because they've invested in production talent and service and marketing talent which is not at full capacity today. Having said that, we look at the business holistically and as we said earlier it’s going to have approximately 100 bps impact in year one, and then over time as we achieve collective synergies that the overall will improve, so we feel good about the margin trajectory going forward. That's how we’d answer that question.

Okay. I appreciate it. And then maybe one final one. Can you talk about the IT and systems? I know you guys have been investing a lot and improving and updating your systems. So, do they need additional work on their system today? Is it easy to integrate your existing systems with theirs? Any color on that would be helpful?

Sure. So the short answer is they have a very talented group of IT people on their team, number one. Number two, they are currently on the agency management system that we are converting retail to, that does not mean that they are on the same version, I don't think, but they're on the same agency management system. So that’s a positive. Number three, just getting converted over – I know that sounds like basic things but to Office 365 and some of our systems it takes time. But what I would say is, if you're asking the question, are they in the Stone Age relative to IT? The answer is no, they're not. And so, we're excited about some of the things that they've done and how we can learn from them and vice versa in that particular space.

Okay. So whatever investments and systems they may still need is already part of your integration cost estimates?

That is correct.

Okay. Thank you very much.

Thank you.

Thank you, Hannah. We appreciate every time today. We are excited about the Hays transaction and we look forward to talking to you again after Q4. Good day, bye bye.