Equifax Inc
At Equifax, we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by approximately 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region.
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9.1% undervaluedEquifax Inc (EFX) — Q2 2021 Earnings Call Transcript
Original transcript
Operator
Hello, and welcome to the Equifax Second Quarter 2021 Earnings Conference Call and Webcast. At this time, all participants will be in listen-only mode. A question and answer session will follow the formal presentation. As a reminder, this conference is being recorded. It’s now my pleasure to turn the call over to Dorian Hare, Senior Vice President, Head of Corporate Investor Relations. Please go ahead.
Thanks, and good morning. Welcome to today’s conference call. I am Dorian Hare. With me today are Mark Begor, Chief Executive Officer; and John Gamble, Chief Financial Officer. Today’s call is being recorded. An archive of the recording will be available later today on the IR Calendar section of the News & Events tab at our IR website www.investor.equifax.com. During the call today, we will be making references to certain materials that can also be found in the presentation section of the News & Events tab at our IR website. These materials are labeled Q2 2021 Earnings Conference Call. During this call, we will be making certain forward-looking statements including third quarter and full year 2021 guidance to help you understand Equifax and its business environment. These statements involve a number of risks, uncertainties, and other factors that could cause actual results to differ materially from expectations. Certain risk factors that may impact our business are set forth in our filings with the SEC, including our 2020 Form 10-K and subsequent filings. Also, we will be referring to certain non-GAAP financial measures including adjusted EPS attributable to Equifax and adjusted EBITDA, which will be adjusted for certain items that affect the comparability of our underlying operational performance. These non-GAAP measures are detailed in reconciliation tables, which are included with our earnings release and are also posted on our website. Now, I'd like to turn it over to Mark.
Thanks, Dorian, and good morning. Before I address Equifax's strong second quarter results, I want to recognize our 11,000 associates around the globe for their continued hard work and dedication during these challenging times. Our team members are our most important asset and they play a vital role in helping millions of consumers around the world to get access to credit. On July 1, we opened all of our U.S. offices fully and rolled out our new Equifax flex program, a hybrid working environment that gives our team the opportunity to work from home one day per week. Our program recognizes our learnings from the past year around remote work during COVID, but maintains the core of our Equifax culture of collaboration and teamwork that is optimized by an in-person work environment. We’ve also resumed in-person meetings with our customers and I’ve been energized by the conversations that have taken place so far. It’s great to be moving back to a new normal. We had a very strong second quarter and first half, which built off our strong outperformance in 2020. Our team has executed extremely well against the critical priorities of our new Equifax 2023 strategy. We are accelerating new product introductions, beginning to leverage our expanding Equifax cloud capabilities, and our highly differentiated data assets. We continue to expand our differentiated data assets both organically and through acquisition and partnerships. While still in the early days, our new Equifax cloud data and technology capabilities are providing competitive advantages and capabilities that only Equifax can provide. Our Customer First initiatives are deepening our relationships with customers and delivering new products and solutions along with above-market Equifax growth. And as always, we remain focused on extending our leadership in security. Our EFX2023 growth strategy is our compass for the future and drives all of our growth initiatives as we move through the second half and into 2022 and beyond. We expect this focus to drive our top-line and bottom-line in the future. Turning now to Slide 5. Equifax's financial performance in the second quarter was very strong and outperformed our underlying markets. Revenue of $1.235 billion was the highest quarterly revenue in our history, breaking the record from last quarter. Local currency revenue growth of 23% and organic local currency growth of 20% were both very strong, with some of the highest growth rates in our history. Our U.S. B2B businesses and Workforce Solutions and USIS, which together represent over 70% of our revenue, again drove our overall growth, delivering very strong 25% total and 22% organic revenue growth despite the headwinds from the mortgage market that declined about 5%. We expected the 5% decline in the mortgage market to be about 500 basis points more than our flat expectation we shared with you in April. U.S. B2B organic non-mortgage growth of 20% accelerated sequentially from the 16% we delivered in the first quarter. The 20% organic growth is also a record and reflects the underlying strength of Workforce Solutions and USIS's return to a competitive position. I’ll cover the BU performance in detail in a moment, but at a high level, Workforce Solutions again led Equifax growth with revenue up a strong 40%. And as a reminder, this is on top of growth of 53% in the second quarter last year, while the mortgage market declined 5% in the quarter. USIS delivered another strong quarter with revenue up 11%, driven by non-mortgage total revenue growth of over 20% and strong organic revenue growth of 14%. International delivered a very strong quarter of COVID recovery with revenue growth of 25% in local currency, and importantly, all regions internationally delivered growth above 20%. Slightly better than expected GCS revenue was down 3% in local currency. However, our Consumer Direct revenue delivered 11% growth in the quarter, marking its second consecutive quarter in double digits. Second quarter Equifax adjusted EBITDA totaled $431 million, up 20% with margins of 34.9%. Margins were down 160 basis points versus last year due to the inclusion of the cloud technology transformation cost in our adjusted results in 2021, which were excluded last year. This negatively impacted second quarter adjusted EBITDA margin by 310 basis points. Adjusting for cloud transformation cost of $38 million in the quarter, our margins would have been up a strong 150 basis points. We are getting strong leverage out of our above-market revenue growth. Adjusted EPS of $1.98 per share was up a strong 21% from last year. Again, adjusting for the cloud transformation cost, adjusted EPS would have been up a very strong 36%, reflecting the strong performance in operating leverage of Equifax. During the quarter, we continued to make significant progress with the Equifax Cloud Data and Technology transformation, including an additional 7,700 customer migrations to the cloud in the United States and more than 900 migrations internationally. We remain on track with our cloud transformation and are confident in our plan. We continue to expect the North American transformation to be principally complete in early 2022, with the remaining customer migrations completed by the end of next year. International transformation will follow North America, being principally completed by the end of 2023. As you know, last year we started to ramp up our focus and resources on new products leveraging the new Equifax Cloud Data and Capabilities. In the second quarter, we released 46 new products, which is almost 2x from the 24 products we released a year ago in the quarter. These new products are increasingly leveraging the new Equifax cloud to deliver better data decisioning for our customers. Driving NPIs, leveraging the new Equifax cloud is central to our EFX2023 growth strategy, and we continue to expect our vitality index, defined as revenue from new products introduced in the last three years, to exceed 8%, a big step up from the 5% last year and a reflection of the strong product focus across EFX. Our first half performance exceeded our expectations, and we are clearly seeing continued strong momentum as we move into the second half. Based on our strong first half results and confidence in the future, we increased our full year revenue guidance by $165 million to a midpoint of $4.78 billion, which is up 400 basis points, translating to a 16% growth rate. We also increased our full year adjusted EPS guidance by $0.45 per share to a midpoint of $7.35 per share, which, when adjusting for the technology transformation cost, is up 700 basis points to 19% growth. This includes our expectation that the U.S. mortgage market as measured by credit inquiries will decline approximately 8% in the year, which is consistent with the guidance we provided in April. In the second quarter, Equifax core revenue growth, the green section of the bars on Slide 6, accelerated to 29%. This is up significantly from the 20% core revenue contribution we delivered in the first quarter and 11% in the fourth quarter, and is well above our historical core growth rates. While our outperformance in the mortgage market continues to drive significant core growth, the contribution from U.S. non-mortgage and international increased significantly in the quarter, reflecting approximately 50% of core revenue growth in the quarter, excluding acquisitions and FX favorability. Turning now to Slide 7, our strong second quarter results were broad-based and reflect better-than-expected performance for all four Equifax business units. Workforce Solutions, our largest business, had another exceptional quarter delivering 40% revenue growth and 58% adjusted EBITDA margins. Again, as a reminder, the 40% revenue growth is on top of 53% growth last year in the second quarter. EWS is cementing itself as our largest and most valuable business and is powering our results, representing 40% of total Equifax revenue in the quarter. EWS Verification Services revenue of $395 million was up a strong 57%. Verification Services’ mortgage revenue grew 52% in the quarter, despite the 5% decline in the mortgage market from increased records, penetration and new products. Importantly, Verification Services’ non-mortgage revenue was up over 60% in the quarter and up over 15% sequentially from the first quarter. Our government vertical, which provides solutions to federal and state governments in support of assistance programs including food and rental support, grew over 10% in the quarter and remains one of our largest non-mortgage segments, representing about a third of non-mortgage verification revenue. We continue to expand our products and solutions in the government vertical and expect our new Social Security Administration contract to go live this quarter, with revenue ramping to a $40 million to $50 million run rate in 2022. Talent Solutions, which comprise income and employment verifications, as well as other information for the hiring and onboarding process through our EWS Data Hub, had another outstanding quarter from customer expansion and MGIs, growing over 200%. Talent Solutions now represents almost 30% of non-mortgage verification revenue. Building out the EWS Data Hub, which leverages the work history in our TWN database with other unique data elements used in the hiring process, is a priority for us. Over 75 million people change jobs in the U.S. annually, with the vast majority having some level of screening as a part of that hiring process. Our non-mortgage consumer business, principally in banking and auto, showed strong growth of about 50% in the quarter as well, both from deepening penetration with lenders and some recovery in these markets. Debt Management also returned to growth in the quarter. Employer Services revenue of $101 million was about flat in the quarter as expected. Combined, our unemployment claims and employee retention credit businesses had revenue of about $64 million, down over 15% from last year. Substantial declines in UC revenue in the second quarter were partially offset by new ERC revenue that began in the quarter, as we support businesses in obtaining federal employee retention credit payments. Employer Services non-UC and ERC businesses had revenue up over 50% in the quarter. Our I-9 business, driven by our new I-9 Anywhere product, continues to show very strong growth, up over 50%. Our I-9 business is now almost half of Employer Services non-UC and ERC revenue. Reflecting on the growth in I-9 and the return to growth of Workforce Analytics, we expect Employer Services non-UC and ERC businesses to deliver organic growth of over 20% for the year. Reflecting the power and uniqueness of the TWN dataset, strong verifier revenue growth and operating leverage resulted in adjusted EWS EBITDA margins of 68%, a 160 basis point expansion from last year. Excluding technology transformation expenses, EWS margins would have been up over 240 basis points. Rudy Ploder and the EWS team delivered another outstanding quarter and are positioned to deliver a very strong 2021. Workforce Solutions is our most powerful and unique business and is calling Equifax results would grow substantially above the rest of the company. Turning now to USIS, they had another strong quarter with revenue up 11%, driven by strong performance across the business. Total USIS mortgage revenue of $160 million was down about 2% in the quarter, while mortgage inquiries were down 5%, below the flat expectation we shared in April. John will cover our updated view of the mortgage markets shortly. USIS mortgage revenue outgrew the market by over 300 basis points driven by growth in marketing and debt monitoring products. Importantly, non-mortgage revenue performance was up 21%, with strong organic growth of 14%. This performance reflects the commercial focus of Sid Singh and his team and their competitive position in the marketplace. Importantly, organic non-mortgage revenue also delivered strong sequential growth acceleration of 250 basis points from the first quarter's 11%, an important indicator of the continued strengthening of the USIS business. Banking and Insurance both grew over 20% in the quarter. Auto and Direct-to-Consumer were both up over 10%, and Telco and Commercial were just about flat in the quarter. Financial Marketing Services revenue, which is broadly speaking, our offline or batch business, was $59 million in the quarter and up about 14%. The strong performance was driven by marketing-related revenue, which is up over 20% and ID and fraud revenue growth of over 15%, as consumer marketing and originations ramped up coming out of COVID. In 2021, marketing-related revenue is expected to represent about 40% of FMS revenue, identity and fraud above 20%, and risk decisioning about 35%. This strong growth across our non-mortgage business is encouraging as we move into the third quarter and the rest of 2021. The USIS new deal pipeline remains very strong and comparable to the strong levels we've seen so far in 2021. We have seen the highest growth in auto, financial services, and mortgage. USIS adjusted EBITDA margins were 40.3% in the quarter, a decline of 380 basis points from the second quarter last year, principally due to the cost related to cloud transformation, both the cost of redundant systems and the inclusion in our adjusted results of the technology transformation cost, which were being excluded in 2020. Sales and marketing expenses also increased in the quarter and sequentially to leverage both the stronger U.S. markets and increased NPI rollouts to drive growth. Shifting now to international, the revenue was up a strong 25% on a local currency basis, marking a third consecutive quarter of growth in our global markets. Revenue growth was up over 20% in all of our markets in Canada, Asia-Pacific, Latin America, and Europe. Asia-Pacific, which is principally our Australia business, had a very strong quarter with revenue up $91 million, or up about 21% in local currencies. Australia consumer revenue turned positive and was up 23% versus last year and up about 2% sequentially. Our commercial business combined online and offline revenue was up a very strong 26% in the quarter and almost 18% sequentially. Fraud and Identity was up 30% in the quarter following 15% growth in the first quarter. European revenues of $68 million were up 27% in local currency in the quarter. Our European Credit Reporting business is up about 20% with strong growth in both the UK and Spain. In the UK, which is our largest European market, we saw growth of over 25% in Consumer, Data Analytics, and scores and over 40% growth in commercial. Our European debt management business revenue increased about 30% in local currency, off the lows we saw in the second quarter last year during the COVID recession. Canada delivered record-setting revenue of $47 million in the quarter, up about 26% in local currency. Consumer online was up about 26% in the quarter, an improvement of 12 percentage points from the first quarter. Double-digit growth in commercial, analytical and decision solutions and ID and Fraud also drove growth in the Canadian revenue in the quarter. Latin American revenues of $44 million grew 30% in the quarter in local currency, which was the second consecutive quarter of growth coming out of COVID. International adjusted EBITDA margins of 27.3% were up 540 basis points from last year, driven by leverage on revenue growth and continued very good cost control by the international team. Excluding the impact of the inclusion of the technology transformation costs in adjusted EBITDA, margins were up over 750 basis points. Turning to Slide 20, Equifax delivered a record-setting second quarter. We have strong momentum as we move into the second half. Our 26% overall and 29% core revenue growth in the quarter reflects the strength and breadth of our business model and early benefits from our Equifax Cloud investments and, of course, its enhanced focus on new products. We’ve delivered six consecutive quarters of strong above-market double-digit growth. Our strong performance reflects the execution against our EFX2023 strategic priorities; Equifax is on offense. As we discussed earlier, we are confident in our outlook for 2021, and we raised our full year midpoint revenue guidance to $4.78 billion, increasing our 2021 growth rate by over 370 basis points to almost 16%. We also raised our midpoint EPS guidance to $7.35, increasing the growth rate by over 640 basis points. As we discussed earlier, Workforce Solutions had another outstanding quarter delivering 40% revenue growth and 58% EBITDA margins. EWS is our largest, fastest growing, and most valuable business. During the quarter, Workforce Solutions delivered 40% of Equifax revenue, and we expect EWS to continue to drive Equifax's operating performance throughout 2021 and beyond as consumers recognize the value of our growing TWN database. Rudy and his team remain focused on driving outsized growth by focusing on their key growth drivers of adding new records, rolling out new products, driving penetration, leveraging their new Talent Solutions Data Hub, and expanding into new verticals, all while leveraging their new EFX cloud capabilities.
Thanks, Mark. As Mark discussed, our Q2 results were significantly stronger than we discussed with you in April, with revenue about $85 million higher than the midpoint of the expectation we shared. For perspective, all of our U.S. businesses, Workforce and USIS performed well relative to the expectations we shared. Our unemployment claims and employee retention credit businesses in Workforce Solutions declined in the quarter, but much less than expected. International revenue performance was also very strong, again both in absolute terms and relative to our expectations. Although the mortgage market was down 5% versus our expectation of flat, our mortgage revenue, principally in Workforce, was not impacted to the same degree. This strong revenue drove the upside in adjusted EPS relative to the expectations we shared. Now, turning to mortgage, as shown on Slide 12, U.S. mortgage market credit inquiries declined 5% in 2Q 2021, weaker than the about flat depicted in our guidance. Our financial guidance for 2021 assumes that the trend in mortgage credit inquiries we saw in late June and July continues in 3Q 2021, resulting in a decline of mortgage market credit inquiries of about 23% in 3Q 2021 versus 3Q 2020. Although our second half 2021 market credit inquiry assumptions are down significantly from the second half of 2020, they remain above the average we saw prior to 2020. As shown on the left side of Slide 13, mortgage market indicators remain above the peak seen in previous mortgage cycles. Despite the substantial refinance activity that has occurred over the past year, the number of U.S. mortgages that could benefit from a refinancing remains at a relatively strong level of about $12 million. Refinance activity continues to benefit from low and recently declining mortgage rates and a substantial appreciation in home prices over the past year. Based upon our most recent data from January, mortgage refinancings continue to run just under $1 million per month. As shown on the right side of Slide 13, the pace of existing home purchases continues at historically high levels. The strong new purchase market is expected to continue throughout 2021 and into 2022. Slide 14 provides our guidance for 3Q 2021. We expect revenue in the range of $1.160 billion to $1.180 billion, reflecting revenue growth of about 9% to 11%, including a 1% benefit from FX. Acquisitions are positively impacting revenue by 1.8%. We're expecting adjusted EPS in 3Q 2021 to be $1.62 to $1.72 per share compared to 3Q 2020 adjusted EPS of $1.91 per share. In 3Q 2021, technology transformation costs are expected to be around $40 million or $0.25 a share. Excluding these costs, which were excluded from 3Q 2020 adjusted EPS, 3Q 2021 adjusted EPS would be $1.87 to $1.97 per share. This performance is being delivered in the context of the U.S. mortgage market, which is expected to be down 23% versus 3Q 2020. Comparing the midpoint of our 3Q 2021 guidance sequentially to our very strong 2Q 2021 performance, revenue is down about $65 million. The drivers of this decline are two main factors. The largest factor is a decline in mortgage revenue, driven by the impact of the expectation we shared regarding the decline in the U.S. mortgage market. The other significant factor is our expectation that we'll see a significant sequential decline in unemployment claims revenue. Our guidance for adjusted EPS declines about $0.30 per share sequentially. The bulk of this decline is driven by lower gross profit on the revenue expectations I just discussed. In addition, we are increasing investment sequentially in sales and marketing, particularly in the U.S., as well as increasing investment in products and technology.
Slide 15 provides the specifics on our 2021 full-year guidance. We are increasing guidance substantially, reflecting our very strong second quarter 2021 performance. In the second half of 2021, we expect strong growth in our U.S. non-mortgage business and international, and a return to growth in GCS. We also expect our U.S. mortgage business to grow about 15% in 2021, over 20 points faster than the expected approximately 8% decline in the U.S. mortgage market. 2021 revenue of between $4.76 billion and $4.8 billion reflects revenue growth of about 15% to 16% versus 2020, including a 1.5% benefit from FX. Acquisitions are positively impacting revenue by 1.9%. EWS is expected to deliver about 30% revenue growth with continued very strong growth in Verification Services. USIS revenue is expected to be up mid-to-high single digits, driven by growth in non-mortgage. International revenue is expected to deliver constant currency growth of about 10%, and GCS revenue is expected to be down mid-single digits in 2021. 3Q 2021 revenue is also expected to be down mid-single digits, with 4Q 2021 revenue returning to growth. As a reminder, in 2021, Equifax is including all technology transformation costs and adjusted operating income, adjusted EBITDA, and adjusted EPS. These one-time costs were excluded from adjusted operating income, adjusted EBITDA, and adjusted EPS in 2017 through 2020. In 2021, Equifax expects to incur one-time cloud technology transformation costs of approximately $155 million, a reduction of over 55% from the $358 million incurred in 2020. The inclusion of this about $155 million in one-time costs would reduce adjusted EPS by about $0.97 per share. This estimate of one-time technology transformation costs is up $10 million from a $145 million we guided in April. Given our very strong performance in 2021, we are investing to accelerate our tech transformation globally. 2021 adjusted EPS of $7.25 to $7.45 per share, which includes these tech transformation costs, is up 4% to 7% from 2020. Excluding the impact of the tech transformation cost of $0.97 per share, adjusted EPS in 2021 will show growth of about 18% to 21% versus 2020. 2021 is also negatively impacted by the redundant system costs of $79 million related to 2020. These redundant system costs are expected to negatively impact adjusted EPS by about $0.49 per share and negatively impact adjusted EPS growth by about 7 percentage points. Additional assumptions included in 2021 guidance will be posted to the July Investor Relations presentation to be posted later today. Slide 16 provides a view of Equifax total and core revenue growth included in our current guidance. Core revenue growth excludes the impact of movements in the mortgage market and Equifax revenue, as well as changes in our UC claims and Employee Retention Credit businesses within our Employer Services business. Employee Retention Credits are specific U.S. government incentives for companies to retain their employees in response to COVID-19, and the associated revenue is not expected to continue into 2022. The data shown for 3Q 2021 and full year 2021 reflects the midpoint of the guidance ranges we provided. In 1Q 2021 and 2Q 2021, we delivered very strong core revenue growth of 20% and 29%, respectively. We continued to deliver strong core revenue growth in 3Q 2021 of 17% and 19% for all of 2021 in our expectations. As Mark mentioned earlier, the composition of our core revenue growth is becoming more balanced, reflecting substantially increasing contributions from U.S. non-mortgage, International, and, as we enter 4Q 2021, GCS. We continue to expect our mortgage business to grow at rates faster than the overall mortgage market. This very strong performance we believe positions us well entering 2022 and beyond. And now, I'd like to hand it back to Mark. Thanks, John. Turning now to Slide 17, as I referenced earlier, pricing power in our technology teams continue to make very strong progress on our new Equifax Cloud Data and Technology Transformation, with the North American technology transformation expected to be principally complete in early 2022 and the remainder of North America transformation and customer migrations completing by the end of next year and our international transformations following North America being principally complete by the end of 2023. Equifax's transformation to a cloud-native environment delivers a host of capabilities that only Equifax can provide as the only cloud-native data and technology company. The Equifax Cloud will deliver always-on stability, accelerated response time and built-in industry-leading security. It will provide our customers with real-time access to data and insights that they can rely on to make decisions. The Equifax Cloud, through our Ignite analytics platform, will allow customers and Equifax data scientists to work together utilizing EFX's unique data assets and customer proprietary assets to define attributes and models to improve customer outcomes. We will continue to accelerate the time from analytics to production to bring new products and solutions to market faster and more efficiently, enhancing customer benefits and Equifax revenue. Already, the Equifax Cloud has enabled us to produce new products designed and delivered on our Cloud infrastructure four times faster than before. We began to leverage these cloud benefits in 2020, as we more effectively developed new products and delivered them to market leveraging the new EFX cloud, growing new product introductions by 44% last year - in 2020. These new improvements have been further accelerated in 2021 as we are delivering the highest number of new products in our history and we are realizing higher revenue from new product introductions. Slide 18 provides an update on NPIs, a key driver of our current and future revenue growth. As we just discussed, the new cloud transformation has significantly strengthened our NPI capabilities allowing us to increase both the number of NPIs and the revenue generated from new products. We continue to expand our product resources and focus on transforming Equifax into a product-led organization, leveraging our best-in-class Equifax cloud-native data and technology to fuel top-line growth. As I discussed earlier, in the second quarter, we delivered 46 new products, which is up nearly 2x from the 24 we delivered last year. Year-to-date, we've rolled out 85 new products, which is up 44% from the 59 that we delivered in the first half last year. We are energized as we continue to grow off an NPI record-setting 2020. We wanted to highlight some of these products rolled out during the quarter, which we expect to drive revenue growth over the second half and in the next few years. Our new Payment Insights products launched by USIS in April was delivered in partnership with Urjanet and uses consumer permission utility in telco data to improve views of consumers' financial picture and help credit invisibles. The cloud-based solution promotes greater financial inclusion regardless of the consumers' traditional credit score by empowering consumers to show utility and telco payment history with banks or lenders when applying for loans or other services. The product also allows lenders to seamlessly integrate data into review processes while meeting industry-leading standards for protection of consumer data security, confidentiality, and integrity. Workforce Solution launched a new mortgage 36 product in May. This solution addresses income verification needs by enabling mortgage lenders to pull an extended set of both active and inactive income and employment data for more complex income mortgage applicants where additional history may be needed in the underwriting process. EWS also launched a new talent report employment staffing product in April. This solution provides flexibility on the number of past employers pulled to meet the employment verification needs of the employer. Staffing agencies leverage VOE as a reference check, often looking to verify only to employers, which this product helps deliver. In the United Kingdom, we launched the Credit Vitality View app. This Ignite-based app visualizes key credit data trends across the UK versus a company's own performance. It uses a range of macroeconomic measures and includes filtering capabilities, so our customers can focus on the performance of their portfolio and product lines, such as mortgages or credit cards. The app also illustrates these company and market trends over multiple years. Lastly, we introduced the Equifax Affordability Solutions in Australia and New Zealand. These solutions deliver automated, categorized income and expense verifications in a way that delivers meaningful and actionable insights for our customers. Our customers can easily digest and act on these insights through the delivery of comprehensive consumer affordability reports, which are now required from a regulatory standpoint in these markets. This new solution will reduce loan application processing timing cost, improve conversion rates, and maximize efficiency while fulfilling responsible lending regulatory requirements, delivering overall improvements to the consumer experience. These are just some examples of the new solutions we launched during the quarter. We are focused on leveraging our new cloud capabilities to increase NPI rollouts and new product revenue in 2021 and beyond. Growing NPIs is central to our EFX2023 growth strategy. And as a reminder, our Vitality Index is defined as the percentage of revenue delivered by NPIs launched during the past three years. In April, we increased our Vitality Index outlook for 2021 from 7% to 8%, and we remain confident in this framework for 2021. As you can see from the left of the slide, our 8% vitality outlook for 2021 is a big step forward from the 5% vitality we delivered last year. NPIs are a big priority for me and the team as we leverage the Equifax Cloud for innovation, new products, and growth. Slide 19 showcases the capabilities we've been building over the past three years that only Equifax can bring to the marketplace. We have unique, market-leading differentiated data at scale that includes our 228 million ACRO credit records, 119 million TWN income and employment records, and additional data at scale that comes from our alternative datasets, including Kount and CTUE, PayNet, IXI, and others. Our advanced analytics allow us to build and test attributes faster, leverage artificial intelligence and machine learning, and develop models in days and weeks where it previously took months. Our team of 320 data scientists located around the world is leveraging our advanced analytics and Equifax cloud-native infrastructure to define and deploy cloud-native products and solutions. Our cloud-native data fabric allows us to key EnLink our unique data asset in ways that we could never do before. Our data fabric stretches across the globe and we are in the early innings of leveraging its global capabilities. Only Equifax can provide these capabilities and we are on offense as we deploy these into the marketplace.
Thank you for joining today. Mark, John, and I look forward to engaging with you in individual meetings and in conferences and other forums throughout the summer. This concludes today’s call.
Operator
Thank you. We’ve reached the end of our call. You may disconnect and have a wonderful day. We thank you for your participation today.