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Lululemon Athletica Inc

Exchange: NASDAQSector: Consumer CyclicalIndustry: Apparel Retail

lululemon athletica inc. is a designer and retailer of technical athletic apparel operating primarily in North America and Australia. The Company's yoga-inspired apparel is marketed under the lululemon athletica brand name. The Company offers a range of performance apparel and accessories for women, men and female youth. Its apparel assortment, including items, such as fitness pants, shorts, tops and jackets, is designed for healthy lifestyle activities such as yoga, running and general fitness. The Company's fitness-related accessories include an array of items, such as bags, socks, underwear, yoga mats, instructional yoga digital versatile discs (DVDs) and water bottles. As of January 29, 2012, its branded apparel was principally sold through 174 stores that are located in Canada, the United States, Australia and New Zealand.

Did you know?

Profit margin stands at 14.2%.

Current Price

$141.66

-13.33%

GoodMoat Value

$385.16

171.9% undervalued
Profile
Valuation (TTM)
Market Cap$15.89B
P/E10.06
EV$18.43B
P/B3.20
Shares Out112.19M
P/Sales1.43
Revenue$11.10B
EV/EBITDA5.81

Lululemon Athletica Inc (LULU) — Q1 2019 Earnings Call Transcript

Apr 5, 202616 speakers7,443 words48 segments

Original transcript

HT
Howard TubinVice President, Investor Relations

Thank you and good afternoon. Welcome to lululemon's first quarter earnings conference call. Joining me today to talk about our results are Calvin McDonald, CEO; Stuart Haselden, COO and EVP International; and PJ Guido, CFO. Before we get started, I'd like to take this opportunity to remind you that our remarks today will include forward-looking statements reflecting management's current forecasts of certain aspects of lululemon's future. These statements are based on current information, which we have assessed but which, by its nature, is dynamic and subject to rapid and even abrupt changes. Actual results may differ materially from those contained in or implied by these forward-looking statements due to risks and uncertainties associated with our business, including those we have disclosed in our most recent filings with the SEC, including our annual report on Form 10-K and our quarterly reports on Form 10-Q. Any forward-looking statements that we make on this call are based on assumptions as of today, and we expressly disclaim any obligation or undertaking to update or revise any of these statements as a result of new information or future events. During this call, we will present both GAAP and non-GAAP financial measures. A reconciliation of GAAP to non-GAAP measures is included in our quarterly report on Form 10-Q and in today's earnings press release. The press release and accompanying quarterly report on Form 10-Q are available under the Investors section of our website at www.lululemon.com. Before we begin the call, I'd like to remind our investors to visit our Investors site, where you'll find a summary of our key financial operating statistics for the first quarter as well as our quarterly infographic. Today's call is scheduled for 1 hour. And now I will turn the call over to Calvin.

CM
Calvin McDonaldCEO

Thank you, Howard, and welcome, everyone, to our first quarter earnings call. As we begin, I would first like to say how much I enjoyed hosting our recent Analyst Day meeting in New York. We are incredibly excited about the growth opportunities we have in front of us, and we look forward to delivering on our 5-year growth plan. lululemon had another successful quarter, driven by many strengths in our business across product, channel and geography. Our innovative merchandise assortments and our engagement with guests around the world enable the financial results we're proud to report to you today. On today's call, I'll start by sharing some of our key highlights from quarter 1, including how we're leaning into our product innovation and omni guest experience growth pillars. Going forward, I will periodically ask a member of our senior leadership to join the call and provide an update on key strategic areas of the business. Today, Stuart Haselden will join us to provide an update on our opportunities in China and other key international markets. As you know, earlier this year, Stuart's responsibilities were expanded to include serving as our EVP of International in addition to his role as Chief Operating Officer. Following the global update, PJ Guido will provide a detailed financial review as well as our guidance outlook. I'll then wrap up a few closing comments, and we'll be happy to take your questions. Let's have a look at our first quarter results. We are very pleased to see continued strong momentum in the business. The Power of Three growth plan, which we detailed at Analyst Day, is serving as a driving force to move us forward to achieve our 5-year growth plans. Across the company, teams are executing at extremely high levels. In Q1, our total revenue grew by 20%, constant dollar comps increased 16% on top of a 19% increase last year and earnings per share increased 35%. Our guests responded well to both our men's and women's assortments. They engaged with us across channels as our store and digital businesses were both strong, and our brand continues to resonate well in our core North American market as well as in Europe and APAC. Supporting our growth, we are leveraging the strategic infrastructure investments we're making across the business. Our focus over the last several years to create efficiencies and to further segment our supply chain is paying off and tangibly contributing to our success. As an example, our newest distribution center in Toronto opened on schedule in May and enables us to deliver product more effectively and efficiently in Eastern Canada. As you know, the growth plans we discussed during Analyst Day are long term in nature, and the financial targets we provided are annual. I'm pleased 2019 is off to such a strong start, and we're beginning to live into our 5-year vision. I'd now like to speak specifically about the Power of Three growth pillars: product innovation, omni guest experience and market expansion. As you recall, our 5-year vision details our path to double our men's business, double our digital business and quadruple our international business during this time. Let me now provide some highlights from quarter 1 for these drivers. When looking at our product innovation pillar, over the next 5 years, we expect annual growth in our core women's business to be in the low double digits, while men's is planned to grow at 20% per year. In quarter 1, we continued to see robust performance in our women's business with particular strength in bottoms. This category remains one of our strongest with comps up over 19%, driven by both leggings and jogger styles. Within the men's business, comps grew 26% with ongoing strength in both tops and bottoms. The business was led by our ABC franchise and 3 core short styles: T.H.E. Short, Pace Breaker and Surge. Guests are responding well to our new boxers designed to address all 3 elements of the science of feel, touch, temperature and movement. Looking forward, I'm excited with the innovation we intend to bring into our assortments for both men and women. Just to preview some of the upcoming highlights for men, we plan to launch a new and improved Metal Vent Tech collection. And for women, we plan to further expand our technical bra offering with 2 high support styles in the coming months. The final component of our product innovation plan is to test into new categories. The main driver continues to be our core categories across both men's and women's. However, we've identified several areas of whitespace where we can test the waters and bring innovation to our guests. One example of this is Selfcare, which we will roll out to 50 stores and online next week. Shifting now to omni guest experience. We had strong results across our channels with our store comps increasing 8% on top of a 6% increase last year. Our digital business grew 35%, which represents a more than doubling of the business over the last 2 years. Increased traffic in quarter 1 is driving our comps both in-store and online with increases of 8% and 41%, respectively. We're excited about our vision to be the experiential brand that ignites a community of people living the Sweatlife. Next month, you'll see our first truly experiential store when we open Lincoln Park in Chicago. This 20,000-square-foot store captures who we are as a brand as it will embody the Sweatlife through multiple studios, a meditation space, a healthy juice and food offering and areas for community gatherings. This distinct environment will provide us additional opportunities to explore and learn as we connect with our guests in a range of new and exciting ways. We also continue to test our membership program, and in May, we expanded to our third pilot city in Austin, Texas. We are very encouraged by the results, and each city in our test has brought new learnings and innovations as we look to scale the program. Looking now at our digital business. We further expanded our online-only size and color offerings for both men and women. We expanded our buy online, pick up in-store capability from 35 stores to 150 in quarter 1 with 80% of the orders ready for guest pickup in 1 hour. We remain on track for a full rollout by the end of quarter 3. We also significantly improved our mobile point-of-sale capabilities so educators can complete our guest purchases from anywhere in the store. Our strength and unique position is to activate great product across our omni guest experiences, leveraging our stores, community and events. Run is a key strategy for us and a great representation of how we will activate across our entire business to deliver an exceptional guest experience. In addition to our strong and light bra franchise, we rolled out the Fast & Free run-oriented collection for men. We highlighted the strength of our technical apparel with our global run campaign featuring our first global run ambassador, Charlie Dark. Our run-focused activations during the quarter included a presence at the Boston, Los Angeles and London marathons, and just last week, we celebrated Global Running Day by rallying our community to participate with their local run clubs or to join our 5K challenge on Strava. In the coming weeks, you'll see us sponsor our 10K runs in Toronto and Edmonton as we've done the last several years, and we plan to add more events going forward. Run is an important category for us with significant potential, and we see opportunities to expand our share of wallet with current and future guests. Shifting gears now to our markets. Let me share some highlights regarding performance in our core region of North America and then turn it over to Stuart to discuss growth in our international markets. First, our opportunities in North America, our largest region, remain significant. Our innovative merchandise assortment, agile store formats, inspiring brand activations and unique event offerings provide ample ways to engage with existing and new guests. In quarter 1, revenue in North America grew 18% as momentum in this region remains strong. We opened 6 stores in the U.S. and Canada and remain on track to open 15 to 20 in 2019. Our guest stats remain robust with continued growth in new guest acquisition and increased spending across existing guests. Traffic to our stores in North America was strong and grew in the high single-digit range. Last month, Stuart and I had the opportunity to visit our team in China and to see the incredible growth opportunities firsthand. I'll let him share our insights and some of the results this quarter internationally. Stuart?

SH
Stuart HaseldenCOO and EVP International

Thanks, Calvin. In May, I was able to spend nearly 2 weeks with our team in China. And while we are seeing exciting momentum across all of our international markets, China in particular is on track to post impressive growth this year. In Q1, our China team delivered nearly 70% market growth and entered 3 new cities with strong store openings in Chongqing, Xi'an and Xiamen. And we remain on track to open 10 to 15 stores in China this year. We also continue to invest in our digital capabilities here with the relaunch of our .cn site in Q1 to complement our presence on Tmall and WeChat. And these investments are paying off as we saw our China e-com revenues increase over 100% in Q1. These results also include the great success of our super brand day event with Tmall in April. As part of this event, we invited 400 guests to join us at the InterContinental Shanghai Wonderland for sweat sessions, meditation classes and also a function show. The event garnered significant attention from the media and on social channels, and it was a great way for us to connect with both new and existing guests. All of this contributed to a strong performance for our Asia Pacific region overall in Q1 with revenues for the region increasing approximately 40%. Other highlights include the launch of our .jp and .kl websites, both of which are seeing strong starts. Turning now to Europe. We posted strong double-digit comps across all channels driven by ongoing robust traffic increases. These results helped us deliver over 40% market growth in Q1 across Europe. We're pleased to see our business gaining momentum as our community and brand-building efforts accelerate. We also opened a great new store in Amsterdam. At the grand opening, which I was able to attend in March, it was exciting to see firsthand the energy that our team in Europe is creating, which is reflected in the strong results we are now experiencing. And we remain on track to open 5 to 10 new stores this year across Europe. Overall, our international growth remains strong and accounts for an increasing portion of our total company growth. And finally, I'd like to offer my gratitude to our teams around the world. It's only with their great work that any of this is possible. And now I'll pass it to PJ.

PG
PJ GuidoCFO

Thanks, Stuart. Before I provide highlights on Q1 and our guidance outlook, I will refer you to the financial supplement posted on our Investors site for additional details. For Q1, total net revenue rose 20% to $782 million, driven by strong execution across all parts of the business. In our store channel, we delivered an 8% constant dollar comp store sales increase on top of a 6% increase in Q1 of last year. Square footage increased 15% versus last year, driven by the addition of 44 net new lululemon stores since Q1 of 2018. During the quarter, we opened 15 new stores. In our digital channel, we posted a 35% constant dollar comp increase on top of a very strong 60% increase last year. For the quarter, e-com contributed approximately $210 million of top line, reaching nearly 27% of total revenue. And I'd add that the impact of foreign exchange decreased revenue by $12.5 million in the quarter. Gross profit for the first quarter was $421.7 million or 53.9% of net revenue compared to 53.1% of net revenue in Q1 2018. The gross profit rate in Q1 increased 80 basis points versus gross margin last year and was driven primarily by the following: a 190 basis point increase in overall product margin resulting from lower product costs, favorability in product mix and lower markdowns. We are pleased with the product margin strength we continue to realize on top of the strong gains over the last several years. This increase was partially offset by a 60 basis point increase in product and supply team costs driven by ongoing investment in product development and supply chain and an increase in occupancy and depreciation expense of 20 basis points. We also saw 30 basis points of unfavorable impact from foreign exchange. Moving down the P&L. SG&A expenses were $293 million or 37.4% of net revenue compared to 37% of net revenue for the same period last year. In Q1, we continued to use the strength in the business to invest in strategic priorities, brand awareness and initiatives that fuel current and long-term growth. This includes digital, loyalty and Selfcare. Foreign exchange, both reevaluation and translation, leveraged by 30 basis points in Q1. Operating income for the quarter was approximately $129 million or 16.5% of net revenue compared to 16.1% of net revenue in Q1 2018. Tax expense for the quarter was $34.6 million or 26.4% of pretax earnings compared to an effective tax rate of 29.9% a year ago. The decrease in our effective tax rate relative to our guidance reflects the impact of higher tax deductions related to stock-based compensation. These deductions benefited EPS in Q1 by approximately $0.02. We still expect our tax rate for 2019 to be approximately 28%. Net income for the quarter was $96.6 million or $0.74 per diluted share compared to earnings per diluted share of $0.55 for the first quarter of 2018. Capital expenditures were approximately $68 million for the quarter compared to approximately $34 million in the first quarter last year. The increase relates primarily to store capital for new locations, relocations and renovations and IT and supply chain investment. Turning to our balance sheet highlights. We ended the quarter with $576 million in cash and cash equivalents. Inventory grew 19% and was $443 million at the end of Q1. I'd also note that pursuant to the new lease accounting standard, ASC 842, we added a lease-related asset of $627 million and lease-related liabilities totaling $665 million to our balance sheet. This new accounting standard has no impact on our income statement or cash flows. We repurchased 1 million shares during the quarter at a cost of $163.5 million. Coming into 2019, our Board authorized a new $500 million share repurchase plan, of which approximately $337 million of authorization remains. We believe that repurchasing our shares is an efficient and effective way to return excess cash to shareholders, and we'll continue to be opportunistic with our repurchase activity. Turning now to our outlook. For Q2, we expect revenues to be in the range of $825 million to $835 million. This is based on a comparable sales percentage increase in the low double digits on a constant-dollar basis compared to the second quarter of 2018. This also assumes 5 new store openings in the quarter. We expect gross margin to be flat to up modestly versus Q2 of last year. Our guidance reflects a modest impact from potential new tariffs and also additional costs to airfreight product in order to avoid anticipated port congestion in the Asia region due to the pending tariff increases. The negative impact of these costs will be approximately 20 to 25 basis points within gross margin and approximately $0.04 to $0.05 on EPS for the full year 2019. Most of the impact would come in the back half of the year with the majority in Q3. I should note that roughly $0.02 to $0.03 of this impact would be incurred regardless of whether new tariffs are imposed. We are committing to higher airfreight usage as a hedge against disruption in ocean shipping lanes as we approach the key dates related to tariff increases. This will ensure delivery of new product for our guests on time. We expect the SG&A rate in Q2 to be flat as we continue to invest in growth drivers for our business that fuel top line momentum. We see larger opportunity to leverage SG&A in the back half of the year and we continue to expect modest leverage on the year. Assuming a tax rate of 28% and approximately 131 million diluted weighted average shares outstanding, we expect diluted earnings per share in the second quarter to be in the range of $0.86 to $0.88 versus EPS of $0.71 a year ago. For the full year 2019, we now expect revenue to be in the range of $3.73 billion to $3.77 billion. This is based on a comparable sales percentage increase in the low double digits on a constant-dollar basis. We continue to expect to open approximately 40 to 50 company-operated stores in 2019. This includes 25 to 30 stores in our international markets and represents a square footage percentage increase in the mid-teens range. We expect gross margin for the year to expand modestly primarily driven by continued product margin improvement. We expect SG&A for the full year to leverage modestly. We expect our fiscal year 2019 diluted earnings per share to be in the range of $4.51 to $4.58. Our EPS guidance is based on 131 million diluted weighted average shares outstanding for the year. This range takes into account approximately $0.04 to $0.05 of additional costs within gross margin related to the tariffs and airfreight that I mentioned earlier. We expect our adjusted effective tax rate to be approximately 28% in 2019. We assume the Canadian dollar at $0.75 to the U.S. dollar for 2019 as well as Q2. We continue to expect capital expenditures to be approximately $265 million to $275 million for the fiscal year 2019. This increase versus 2018 reflects a ramp-up of our store renovation and relocation program, new store openings, technology investments and other corporate infrastructure projects.

CM
Calvin McDonaldCEO

In closing, we remain excited with the momentum we're seeing in the business as our teams are executing our Power of Three strategic plan. While it's been reported there is some recent softening in the apparel space, there is no doubt that 2019 is off to a great start for us. We are building upon the momentum of the past year and instilling confidence in our long-term growth plans. With each new market and innovation, we are inspired by the way in which our guests, both existing and new to the brand, are responding to lululemon. Our vision to ignite a community of people to live the Sweatlife is resonating strongly with guests and provides many growth opportunities for us ahead. We remain laser-focused on leveraging our strengths and creating opportunities to ensure lululemon continues to rise above the near-term challenges being faced by others. I'd like to thank our teams around the world for the passion and spirit they bring with them to work every day. Their dedication to our guests and energy for our brand makes this level of sustained performance possible. And with that, we'll be happy to take your questions. Operator?

Operator

The first question comes from Matthew Boss of JPMorgan.

O
MB
Matthew BossAnalyst

Congrats on another great quarter, guys. I guess maybe first, could you elaborate on the current momentum that you're seeing in the business, if you've seen any impact from the recent lateral apparel softness that you mentioned and just how you'd rank back half opportunities maybe by category?

CM
Calvin McDonaldCEO

Yes, we are very pleased with the momentum in the business for Q2, as shown by our guidance of low double-digit growth, building on last year's 19%. The strong performance is evident across all areas of the Power of Three. Our men's business is up 33% and remains robust across categories like tops, boxers, and bottoms. Our women's business is also experiencing solid growth, particularly in bottoms, thanks to leggings and joggers. With new product launches on the horizon, we expect this momentum to continue as we introduce more innovation and explore new categories. We are optimistic about the launches and the positive response from customers.

Operator

The next question comes from Ike Boruchow of Wells Fargo.

O
IB
Irwin BoruchowAnalyst

Let me add my congrats. I guess I'm going to throw this question to Stuart. It's very compelling stuff you've got on China with the .cn rollout. I guess just over time, Stuart, can you maybe talk about how you see the mix of your digital business in China, the .cn site versus Tmall, and then maybe relative profitability between the 2, if there's any nuances we should keep in mind?

SH
Stuart HaseldenCOO and EVP International

Sure, Ike. So the business vision that we have for China is certainly more heavily considered from a digital standpoint than North America. As we've said in some of our prior conversations, we can see the business in China being 50% online. And the structure of the industry in China is also important in creating that environment to make that possible. And when I say that structure, I think part of that is the marketplace structure that we're all aware of with WeChat and Tmall and the dominance that they have in the Chinese market. So we participate in that, but we're very cognizant of how our brand is being introduced and developed. And we take important steps to ensure that we have a very premium positioning for the brand. We see Tmall continuing to be an important part of the overall digital business mix for us. We see our own .cn site and our WeChat site emerging and taking a larger proportion of our digital business in time. We're making investments now to make that possible, and we'll share those details with you as they develop. But the launch of the .cn site or the relaunch, I should say, of the .cn site that we mentioned in the first quarter is an important part of that. And generally, just the expansion of the store footprint will drive brand awareness. We're seeing great traction broadly across China and a lot of signals that are suggesting that our brand is gaining traction. So that will support and fuel traffic in our business across all channels.

Operator

The next question comes from Kate Fitzsimons of RBC Capital Markets.

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KF
Kate FitzsimonsAnalyst

Yes, congratulations on the strong results. I guess my question would be the 2019 outlook on gross margin. Just how should we factor in some of these non-merchandise items? PJ, you did mention the 20, 30 basis points headwind from flying in goods ahead of the port congestion. But can we think about some of these other merchandise items are items such as rent, occupancy and the product and supply chain costs as well?

PG
PJ GuidoCFO

Yes, Kate, this is PJ. The main factor influencing gross margin moving forward remains the decrease in product costs. We have experienced an increase in markdown and mix. There are still opportunities to optimize our supply chain by scaling and improving efficiency across our distribution network. However, we are facing some pressures related to investments in distribution centers. We opened a facility in Toronto, which incurred some startup costs. Our collocated and international stores have higher rental expenses, so we expect slight pressure from occupancy and depreciation. Nevertheless, for the quarter, these impacts were relatively minimal. Going forward, we will continue to invest in product development, expanding our assortment with new categories like bras and outerwear. Thus, overall, we anticipate modest growth as previously guided, but there will be some pressure from the factors I mentioned.

Operator

The next question comes from Adrienne Yih of Wolfe Research.

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AY
Adrienne Yih-TennantAnalyst

Congratulations. Great quarter. Calvin, I was wondering if you can give us an update on the Robert Geller and lab collection. And any learnings thus far for your go-forward strategy? And then, PJ, just to clarify, the comments you made on the tariffs, were those the increase from 10% to 25% on List 3? Or is this predicated on the List 4? And can you give us the amount of sourcing directly out of China at this point?

CM
Calvin McDonaldCEO

Great. I'll kick off and just comment on both Robert Geller and lab. On Robert Geller, we're very pleased with the results of the collaboration. And similar to many of the collaborations we've done, our guests are responding very favorably in general to this newness and an opportunity to either buy into a new category or a unique aesthetic. With Robert Geller, in particular, some of the key learnings was this one showed up very strong from an international perspective, in particular, in our Asia Pacific markets, which is really exciting when we think of the opportunity for these collabs going forward. The marketing buzz through social was significant behind this collaboration, which is exciting as we look for ways to continue to leverage our marketing and create an impact and acquire new guests and raise the awareness of the brand, which then leads to the final learning, which is it responded very well with recruiting new guests into the brand, but equally, our current guests were heavily engaged in the product, which is a great opportunity for us as we look for ways to continue to broaden and increase the share of wallet with our highly loyal and high spenders. So overall, the collaboration performed very well with a lot of key learnings. In the lab, those ideas will feed into our lab, of which we shared earlier. We're planning some shop-in-shops in the fall, and we'll continue to expand rollout from there.

PG
PJ GuidoCFO

Regarding tariffs, it's important to note that our direct exposure to China is relatively small, with only 6% of our total finished goods exported to the U.S. being affected. Currently, under the tranche 3 tariffs, just 1% of our finished goods are impacted, while the remaining 5% falls under the tranche 4 tariffs. The primary expense arises from our indirect exposure. We expect port congestion to begin around mid to late July, and we believe it's essential to introduce new products for our customers and safeguard sales related to those products. This is why we've increased airfreight.

Operator

The next question comes from Paul Lejuez with Citigroup.

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PL
Paul LejuezAnalyst

Curious, as you open stores in some of your less mature markets, if you're seeing a lift to your e-com business in that market? And if there's any way for you to quantify that. And then second, what percent of your product sales come from new SKUs? And what was that number in 1Q if you do try to quantify it that way? And I'm curious about what your philosophy about what that percentage should be over time coming from new SKUs versus existing winners.

SH
Stuart HaseldenCOO and EVP International

It's Stuart speaking. I'll address your first question regarding our less developed markets. What we observe in our international regions aligns with our experience in North America. As we open new stores, we notice that our online business accelerates in the areas surrounding those new locations. Additionally, we utilize our digital business as a tool to identify potential areas for new store openings, focusing on where demand and brand awareness are increasing. This insight helps us evaluate markets and trade areas for new store opportunities. Our experiences have shown consistent results in international markets, and we observe a positive, synergistic effect from expanding our store footprint, which drives awareness and traffic across both channels.

CM
Calvin McDonaldCEO

And Paul, relative to the second part of your question, the majority of our sales growth is coming from our core products, our core franchises, that we either continue to innovate on or introduce new color pallets, which the guests are responding very favorably to. We do introduce a number of drops on a weekly basis. The guest responds very well to those. We monitor but don't share sort of the makeup as a percentage of sales. But overall, core is driving our business. We take franchises and innovate behind them, and I think we shared Metal Vent that's coming in Q3, tail end of Q2, which is a wonderful innovation on a very powerful, strong franchise. That will continue to drive. And as we test and learn into new categories, as we expand into yoga, train and run and OTC, which are the areas that we mentioned, our focus areas for the merchants and our product team to design into, the growth is coming from core.

Operator

The next question comes from Omar Saad who's with Evercore ISI.

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OS
Omar SaadAnalyst

I wanted to ask about the recent loyalty program launch, what insights you've gained so far as it's in the third iteration. When do you anticipate a broader rollout? What type of data are you collecting from the program at the local market level? It's remarkable to me that you're seeing these results without having customer-level data to inform some of your decisions. I'm interested to learn more about how significant of an impact this could have.

CM
Calvin McDonaldCEO

Great. Thanks, Omar. We did roll out. So we're now testing in Edmonton, in Denver and Austin. And each market, we tweak the program slightly from the product that we make available to the guests to the price point. As you know, we raised the price point in our later tests to see how the guests would respond. We're playing with the events, which are the primary benefit from joining into the membership. And in each market, the results have been well above our expectations going in, very favorable from the guests. And we continue to tweak and learn and do plan to roll into more markets, and we'll have more to announce at a later point in time. But 2020 is a year in which we see expanding into more markets. And we are very excited about the potential of this membership and the platform to drive new guest acquisition, which is what we're seeing with the program, which is super exciting; driving guest loyalty and engagement into the brand, which is what we expected; but also, on the back of having to be a revenue stream for the business in a way in which we can achieve and drive that engagement through that system.

Operator

The next question comes from John Kernan who's with Cowen.

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JK
John KernanAnalyst

I wanted to go back to the buy online, pick up in-store. I think it's scaling from 35 to 150 stores. And it's a full rollout, I think, you said, by the end of the third quarter. What are your learnings from this? And how much of a incremental driver of demand do you think this can be?

CM
Calvin McDonaldCEO

We have expanded to 150 stores, and our goal is to have all locations operational by the end of Q3, which will position us well for the holiday season. We anticipate gaining valuable insights as this rollout progresses. We are pleased with the results so far, as 80% of orders are ready for pickup within one hour, which is a key internal metric that reflects our operational readiness. This ensures that we can effectively meet the increasing demand from customers. As we expand to more stores, we can enhance our website and checkout experience, making this service more prominent and allowing us to market it more effectively. Early feedback has been positive, and we recognize that this is crucial for executing our omni-channel strategy, one of our main growth pillars. We know it's essential to implement this. I believe that in the fourth quarter, with a complete rollout and aggressive marketing on our website and during checkout, customers will clearly see it as an option across our entire network. We are optimistic about it and see it as a great opportunity to drive store traffic, increase pickups, and contribute to revenue growth.

JK
John KernanAnalyst

Got it. And then just on that topic. Obviously, the Lincoln Park store opening in Chicago, is this a test? Or is this like larger-scale, experiential-type store, something you think that you're considering scaling even greater?

CM
Calvin McDonaldCEO

It's definitely a test. Our vision is to be an experiential brand, and we know we can effectively deliver those experiences both in-store and outside. The Lincoln Park location will enable us to consistently bring many of those experiences into the community. This is a test from which we will learn and determine how, within our flexible fleet—from seasonal stores to smaller formats up to our larger ones—we can incorporate this into our market strategy. We believe it could become just another variation in our portfolio for delivering experiences to our guests. It's a test, and we will learn from it moving forward.

Operator

The next question comes from Camilo Lyon who's with Canaccord Genuity.

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CL
Camilo LyonAnalyst

Really good job here. Calvin, I think in your comments about the strength of the women's business, you talked about the bottoms category continuing to be a leading category for you. But what was interesting to us was the mention and callout of joggers. Can you talk about how your female consumer is expanding their aperture with respect to your offering such that you're gaining a larger share of closet? It seems like that is starting to manifest in a way that could serve you well from the perspective of creating a bigger moat around the customer that you've invested in all these years.

CM
Calvin McDonaldCEO

Yes. No, for sure. What I would tell you in terms of the depth of our business, both across men's and women's, but I'll speak specifically to women's, is the number of new guests we're seeing as well as our reactivated guests in addition to a current active guest. So bottoms continues to be the #1 driver of new guest acquisition, and both leggings and joggers are performing incredibly well at achieving that, as well as we dial up our digital marketing initiatives and our e-mail campaigns. We're proving that many of those tactics are proving very effective to reactivate guests into the brand. And then as you've mentioned, to grow that share of wallet, which is equally something that we're focused on and excited. So bottoms really is a very balanced growth across those 3 pillars. When we look to building out our core and filling in the assortment opportunities we have around yoga, train and run as well as OTC, we expect that much of that will drive the share of wallet with our existing guests because what we're doing is truly bringing incremental assortment and choice to her and him, but in this case, to her in the categories in which she sweats today where we don't have product offering, but we know we have an opportunity to deliver it through our unique lens of science of feel. So moving forward, we expect to continue to grow that share of wallet and, as you mentioned, depth of wardrobe and see a lot of opportunity to do that by just expanding into the sweat categories we already have a relationship for or with her today.

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Camilo LyonAnalyst

My follow-up question relates to the differences in purchasing behavior between your existing guests and the new guests you're bringing into the store and brand. Can you provide any insight into the average spending of these two groups? This information would be useful for understanding the potential to increase the spending of new guests over time, making them resemble more established, higher-spending consumers.

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Calvin McDonaldCEO

Yes. We don't share sort of the average spend across our different guests. What I can tell you is, directionally, that our e-mail file growth continues to be very strong as well as our new guest acquisition. And as we're building our CRM capability, our ability to then migrate or trade up those guests into new categories or deeper into the categories they're in is proving to be a very effective way in which we're keeping the guests very engaged and active as well as increasing their share of wallet but equally focused on our high-value guests, which we have incredible loyalty retention numbers within retail. So they're highly engaged. The retention numbers are very high. And getting them to continue to engage in the category and drive growth is proving to be a big area of focus for us and something that we're really excited about as we look to yoga, train, run and OTC as categories where we can expand the assortment with that engagement and retention to be able to increase the share of wallet. That whole CRM initiative is a big area, and we're seeing some really good success from it.

Operator

The next question comes from Kimberly Greenberger who's with Morgan Stanley.

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Kimberly GreenbergerAnalyst

PJ, I wanted to just follow up on the potential port congestion. I'm wondering what you're hearing from your production department around the risk of port congestion. Is it that ocean cargo capacity is tight right now? Or are there other signals that your production department is seeing that suggests we could see this port congestion either late second quarter, early third quarter? And with regard to your deliveries in particular, it sounds like you've protected all of your deliveries from these potential delays, but I just want to confirm that you don't have any inventory on order that would be at risk of late delivery. And then I wasn't sure if I missed it, but did you offer any color or guidance on the second quarter SG&A?

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PJ GuidoCFO

Thank you, Kimberly. I will address your questions one by one. Regarding airfreight, you are correct that we are safeguarding our fall deliveries to mitigate risk. We're using airfreight to avoid congestion, similar to past instances where companies rushed to address tariffs. There's also a broader concern with carriers consolidating cargo, known as transshipments, which is something we're also managing. I hope this clarifies your question about port congestion. As for SG&A, we are committed to maintaining modest leverage for the year and are focused on that objective. As previously mentioned, we're leveraging our strong performance to invest in both current and long-term growth, and we're already seeing positive outcomes. This quarter, we've increased our digital marketing efforts to enhance brand awareness and attract new customers. As Calvin discussed, we're expanding our trials of new growth initiatives, including loyalty programs and a focus on Selfcare. We're also continuing to invest in enhancing the online guest experience in North America, as well as in data and analytics to improve conversion rates. Although we've ramped up our investments in recent quarters, we anticipate seeing benefits from these in the second half of the year. For Q2, we expect SG&A to remain flat. Our greatest opportunities for SG&A leverage will be in Q3 and Q4, but we will continue to make investments as we believe this is the right strategy for the business.

Operator

The next question comes from Brian Nagel who's with Oppenheimer.

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Brian NagelAnalyst

On another very nice quarter. I want to dive a little deeper. If you look at the gross margin trajectory here in Q1, clearly, still very solidly positive year-on-year. But the rate of year-on-year increase has moderated a bit over the past few quarters or so. So my question there is if we can understand better what's occurred to sort of facilitate that more modest rate or more modest pace of gross margin expansion? How should we think about that line going forward?

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Stuart HaseldenCOO and EVP International

So Brian, it's Stuart. Let me address the factors within our supply chain that have contributed to the improvement over the last few years, and specifically to your recent question. We built programs that led to significant improvements in 2016 and 2017, which we have continued into 2018 and 2019. This forms part of our long-term guidance that PJ discussed at our Analyst Day, which aims for modest gross margin improvement over the coming years. There are four main factors driving this: first, scale, which allows for price breaks from volume increases; second, the segmentation of our supply chain, enabling us to source more of our products from lower-cost segments; third, increased transparency that has led to stricter production standards and better negotiations for costs across a wider range of products; and fourth, the distribution efficiencies that PJ also mentioned. These four aspects are key to our gross margin improvement. While we are seeing some significant improvements compared to previous years, they will naturally slow down in the future, but we still anticipate substantial opportunities in the coming years as reflected in our guidance.

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Brian NagelAnalyst

That's very helpful. I appreciate it. If I could ask a quick follow-up regarding sales, Calvin, you mentioned in your prepared comments some weakness in soft lines or apparel. Clearly, that did not occur in the quarter. However, I would like to know if you observed any signs of stress among consumers in that category, whether looking at regional performance across the country or considering month-to-month or week-to-week comparisons, especially in light of those very strong numbers.

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Calvin McDonaldCEO

Looking at Q1, we observed a balanced performance across our product categories for both men and women, including tops and bottoms. Our brand activations, such as membership tests and event activities, alongside enhanced data analytics and digital marketing efforts, have resonated well with our guests. Store traffic increased by 8%, and e-commerce grew by over 40%, indicating a highly engaged customer base. We typically do not experience significant fluctuations from week to week or season to season. Throughout Q1, we were pleased with the momentum, as traffic played a crucial role in driving sales among both new and returning guests, maintaining balance across our product offerings.

Operator

The next question comes from Dana Telsey with Telsey Advisory Group.

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Dana TelseyAnalyst

Congratulations on a terrific result. As you look at the comps, beyond the traffic, how are the other components of comp? And how did they compare to last quarter? What are you seeing? And is there any more color on the merchandise margin and the progress there?

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PJ GuidoCFO

So Dana, it's PJ. So with regard to comp drivers, it is predominantly a traffic story. Again, traffic in store is up 8%; online, over 40%. North American conversion online had shown significant improvement due to our ongoing investment there, so we're seeing a result there. As far as AUR, UPT, they have effectively we had a relatively stable average order value or basket size. So it's predominantly a traffic story.

HT
Howard TubinVice President, Investor Relations

This concludes time allocated for questions on today's call. I'll now turn the conference back over to Howard Tubin for any closing remarks. Thanks for joining us, everyone. We appreciate the time, and we look forward to speaking with you in about 3 months when we report our second quarter results. Thanks.

Operator

This concludes today's conference call. You may now disconnect your lines. Thank you for participating, and have a pleasant day.

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