PulteGroup Inc (PHM) — Q3 2015 Earnings Call Transcript

Great. Thank you, Carol, and good morning, everyone participating in this morning's conference call to discuss PulteGroup's third quarter financial results for the three months ended September 30, 2015. Joining me for today's call are Richard Dugas, Chairman, President, and CEO; Bob O'Shaughnessy, Executive Vice President and CFO; and Jim Ossowski, Vice President, Finance and Controller. A copy of this morning's earnings release and the presentation slides that accompany today's discussion are posted to our corporate website at pultegroupinc.com. We will also post an audio replay of today's call to the site later on. Let me remind all participants that today's presentation may include forward-looking statements about PulteGroup's future performance. Actual results could differ materially from those suggested by any comments made today. The most significant risk factors that could affect future results are summarized as part of today's earnings release and within the accompanying presentation slides. These risk factors and other key information are detailed in our SEC filings, including our annual and quarterly reports. Now let me turn the call over to Richard Dugas. Richard?

Thank you, Jim, and good morning, everyone. PulteGroup's third quarter financial results reflect another quarter of strong business performance across key operating metrics, partially offset by the challenging production environment that is impacting us in many housing markets across the country. More specifically, I would highlight our strong sales performance and the increase in absolute signups and absorption paces, both of which moved higher in the quarter. I believe these results attest to the sustained rebound in overall U.S. housing demand and are consistent with our expectations that the recovery path for this housing cycle will be gradual and prolonged. Beyond signups, I would also highlight that our gross margins of 23.6% are up 70 basis points over last year and up 30 basis points from the second quarter of 2015. Pulte's gross margins continue to be among the highest in the whole building industry, which demonstrates the tremendous progress we have made from when we began this journey less than five years ago. I believe that our gains in third quarter signups, absorption paces, and gross margins have all benefited from the quality of the land positions we have been putting under contract over the past few years. As we have talked about on prior calls, we have worked hard to maintain a disciplined approach toward acquiring better-located land positions that we believe will generate higher risk-adjusted returns. In addition to supporting the idea of better land locations, the strength of our gross margins demonstrates continued success in implementing our strategic pricing initiatives, and in expanding the use of commonly managed plans. In the third quarter, commonly managed plans accounted for almost 60% of closings, which is up from 45% last year, and keeps us on track to reach our goal of 70% in 2016. Our margins are also benefiting from prior actions to significantly reduce our debt balances, which, in turn, has helped to lower our annual interest expense. Through the first nine months of 2015, interest expense running through the cost of sales is down almost $37 million from last year. Our disciplined approach to capital allocation, including reducing our overall balance sheet leverage these past few years, is clearly having an impact. And finally, I look at our contract backlog, approaching 9,000 homes with a total value of $3.1 billion, up 18% over last year, and note that these are our highest Q3 backlog statistics since 2007. Given the strength of our backlog and a roughly $100 million year-over-year increase in homes under production on the balance sheet, I am encouraged by how well we are positioned for the remainder of the year and heading into 2016. These same backlog statistics, however, reflect the struggles that we, and as reported, the broader industry, continue to face in getting homes delivered on a consistent schedule, due primarily to constraints across the production system. We talked on prior calls about working to overcome construction bottlenecks that had developed, but these delays are taking longer than expected to correct. The reality is that resource constraints, particularly as it relates to labor, exist across a number of our markets and are continuing to hinder our progress. With almost 8,000 homes under construction, which is up 1,000 units over this time last year, the houses are clearly in the production pipeline and will ultimately be delivered. We would anticipate that we'll close some of the gap with prior-year production metrics in the fourth quarter, and then work to make additional progress in 2016. The good news is that overall demand for housing continues to be positive. Overall, I see a lot to be proud of within our third quarter results and what they say about our commitment to running this business to deliver earnings growth with higher returns over time. Consistent with our long-term objectives with regard to delivering higher returns, we continue to allocate capital in alignment with our stated priorities: first, to invest in the business, which we did in the form of $586 million of land and development spend in the third quarter; second, to fund an increase in dividend; third, to consider opportunistic M&A; and fourth, to return excess funds to shareholders via share repurchases, which we did in the third quarter to the level of $121 million. Our land investment for the quarter keeps us on track with prior guidance of allocating roughly $2.3 billion to land acquisition and development in 2015. We expect this level of investment to be supportive of future volume and, more importantly, earnings growth for the company. This investment level is also consistent with our expectation that U.S. housing demand continues to move higher over the next few years, as an improving economy generates new jobs and ultimately higher wages and helps sustain the recent gains in household formation numbers the country has been experiencing. Against this positive demand environment, we see generally favorable supply dynamics with reasonable inventories of existing homes and a manageable supply of new homes available for sale. If you wanted to find a silver lining in a cloud of tight land and labor resources, it would be that the supply of new homes is not as likely to get ahead of consumer demand as in past cycles. Overall, our expectations remain positive with regard to the broader economy and related macro-housing conditions across the U.S. We see a lot of runway out in front of the new home industry, with particularly bright prospects for PulteGroup, given our strong sales and margin performance, driven, in part, by our disciplined land investments. Now, let me turn over the call to Bob for a more thorough review of the quarter. Bob?

Thanks, Richard, and good morning. As Richard indicated, there are a lot of positives to be taken from PulteGroup's business results, and how the quarter positions the company for improved performance going forward. Looking at the specifics for the quarter, homebuilding revenue totaled $1.5 billion, which is down 6% from the prior year. The change in homebuilding revenues was driven by a 6% decline in closings to 4,356 homes, which was partially offset by a 1% increase in average selling price, to $336,000. Per Richard's comments, home deliveries in Q3 were below our expectations. As we discussed on our most recent call, we expected that our conversion rate would trend toward more recent norms over the back half of this year. Resource constraints, however, particularly related to labor and land development delays triggered by tough weather conditions at the start of the year, hindered our efforts. We remain confident that we will work through this, and with a healthy backlog of sold homes, this is fundamentally a timing issue. We continue to expect to make up some ground in Q4 relative to historical closing metrics and then we'll work to realize further gains as we get into 2016. In the third quarter, closings by brand were as follows: 23% in Centex communities; 49% in Pulte; and 28% in Del Webb. This compares with closings of 24%, 46%, and 30%, respectively, in the third quarter of last year. On our last call, we talked about targeted consumer groups, or TCGs, being a more granular approach to defining the buyers we serve. Breaking the business down by TCGs shows that 33% of our third quarter closings were first-time buyers, 35% were move-up buyers, and 32% were active adult buyers. As we've discussed on our last call, one of the primary differences between discussing brands versus TCGs is among first-time buyers. We continue to invest in developing infill communities under the Pulte Homes name, designed to serve first-time buyers, typically older millennials, who want to live closer-in and can afford to pay the higher prices such locations can typically command. For the quarter, the company reported gross margins of 23.6%, which represents a year-over-year increase of 70 basis points and a sequential increase of 30 basis points from Q2 of this year. Based on our current backlog, we anticipate Q4 gross margins to be consistent with the third quarter of this year. Q3 margins continued to benefit from increased option and lot premium revenues. In fact, option revenues increased 7%, or $3,300 per closing, and lot premiums increased 6%, or $674 per closing, compared with last year. Sales discounts in the quarter totaled just 2% per home, which is up roughly 30 basis points from last year but still remains relatively modest at only $6,900 per closing. As our numbers indicate, our focus on driving greater profitability through our strategic pricing programs continues to yield benefits. Reported Q3 SG&A of $159 million, or 10.9% of home sale revenues, includes the benefit of approximately $6 million, resulting from a recent legal settlement realized by the company. I think it's important to also highlight the litigation-related charge we recorded in the quarter. PulteGroup received an unfavorable jury verdict in the amount of $20 million associated with a contract dispute. We have already filed post-trial motions seeking to, among other things, overturn the jury verdict, and are prepared to appeal the decision should that action be required. However, in light of the decision, we recorded a reserve in the full amount of the jury award. The charges reflected on our income statement and other expenses net. Our financial services segment reported pre-tax income of $14 million in the quarter, which is up from 11% in the comparable prior-year period. Our mortgage capture rate in Q3 increased to 83%, up from 80% in last year's third quarter. For the quarter, our effective tax rate was 40%, which is up slightly from last year and from our guidance. The higher rate was driven primarily by adjustments to our deferred tax assets, resulting from changes in certain state tax rates. Net income for the third quarter was $108 million, or $0.30 per share. Our per share earnings were calculated using approximately 353 million shares outstanding for the quarter, which is down 6% from last year, largely as a result of our share repurchase activities. Looking at our homebuilding operations, we ended the third quarter with 7,849 homes under construction, of which 17% were spec. Consistent with comments we made on our last earnings call, we're putting additional spec units into production with the goal of helping to even out quarter-to-quarter fluctuations in future construction cadence. Even with this increase, we ended Q3 with only 343 finished spec homes. Looking at our land position, we approved approximately 6,000 lots for purchase during the quarter, and ended the period with 137,000 lots under control. Approximately 41,000 of these lots, or 30% of our land position, are controlled via option. Continuing a trend you have seen over the past few years, we continue to strategically increase our use of land options as a way to enhance returns on our invested capital and to lower our overall risk profile. Of our controlled lots, approximately 24% are finished, and 17% are currently under development. While our land spend has been increasing, we continue to invest under a disciplined process that is focused on identifying well-located parcels that can generate higher risk-adjusted returns. In addition to keeping our preference for closer-in locations, we are also seeking to manage the duration of our projects. In the quarter, we spent $586 million on land acquisition and development. Of this spend, 56% was for the development of previously acquired land, and 44% was for the acquisition of new positions. This brings our total land investment for the first nine months of 2015 to $1.5 billion and keeps us on track to invest the $2.3 billion previously announced. Excluding the handful of Del Webb positions we've added this year, the average lot count in our newly approved communities is roughly 100 homes. While generally keeping the duration of our projects shorter means a lot of work for our operations teams, it helps to reduce the risks associated with any single land position. In addition to risk mitigation, another benefit of a disciplined land investment process is the better margins that well-positioned land parcels can support. As Richard said, PulteGroup's strong margins are partly the result of our defined investment practices. Along with investing in the business, we returned $121 million to shareholders through the repurchase of 5.9 million common shares at an average price of $20.29 per share. In the third quarter, we executed a $500 million term loan agreement. The proceeds from this transaction are expected to be used for working capital and general corporate purposes. Inclusive of these funds, the company ended the quarter with $760 million of cash and a debt-to-capital ratio of 31%. On a year-over-year basis, signups in the third quarter were up 8%, to 4,092 homes. This reflects a 6% increase in our absorption paces over last year. On a dollar basis, signups increased 17%, to $1.5 billion as the average sales price in our backlog rose 7%, to $354,000. For the third quarter, the company operated out of 611 communities. This is up 2% from last year and within the range of 610 to 625 communities we provided on our Q2 earnings call. As Richard highlighted, we ended the quarter with a backlog of 8,734 homes, with a value of $3.1 billion, which is up 18% over last year. Now, let me turn the call back to Richard.

Thanks, Bob. Before opening the call to questions, let me provide some brief comments on the market conditions we experienced in the third quarter. As you would anticipate given our increased signups and absorption paces, demand in the third quarter continued the positive trends we saw in the first half of 2015. On average, traffic to our communities was up over last year, and we continue to see opportunities to selectively push pricing through our strategic pricing programs. At a market level, we have not seen material shifts in demand conditions over the past several quarters. Broadly speaking, we continue to see better performance from communities that are closer-in and well-located. More specific to the geographies, demand conditions in the third quarter were as follows: We continue to see good demand trends along the entire East Coast, but particularly as you look to the Southeast. Consistent with our comments we have made on many of our recent earnings calls, the Carolinas, Georgia, and Florida remain areas of strong demand. In the middle third of the country, demand conditions were generally positive, although we did note some meaningful volatility in the performance of individual markets. Looking specifically at Texas, total signups for the state were down about 5%, as the strength in Dallas's Q3 orders effectively offset softness in Houston and San Antonio. Land development and related community opening delays caused by tough weather earlier in the year certainly had an impact on sales for the quarter, and we are continuing to see some oil-related weakness in Houston, most notably at the higher selling prices. And finally, out West, we continue to experience robust demand across the major markets in California, Arizona, Nevada, and New Mexico. Let me close out our prepared remarks with a final thought. U.S. housing demand has been improving over the past few years, and we would say that it has been good in 2015. The reality is, however, that at a pace of 500,000, plus or minus, annual new home sales, the market is still 30% or more away from being just average. Assuming the economy continues to chug along, even at what most consider only a modest pace of growth, we expect new home sales can continue to grind higher in the coming years. As we have been saying since the housing recovery began, we expect the slope of the recovery will continue to be gradual, and there may be a pause or two along the way, but we believe there is more upside opportunity over the coming years. We see PulteGroup as being extremely well-positioned to be successful within this type of environment. We are putting incremental capital to work in the business, which we expect will support future growth. We continue to focus on construction and overhead efficiency to leverage that growth into greater earnings potential, and we are further enhancing that earnings potential by reducing outstanding shares and returning excess capital to our shareholders through dividends and routine share buybacks. We believe that this approach of running a balanced business through the cycle, versus trying to time the market, will benefit our shareholders over the long run. And finally, let me close by thanking the employees of PulteGroup, who do an amazing job operating our business every day and who work passionately to deliver a great home buying experience to our customers. Let me now turn over the call back to Jim Zeumer. Jim?

Great. Thank you, Richard. We will now open the call for questions. So that we can speak with as many participants as possible during the remaining time of this call, we ask that you limit yourselves to one question and one follow-up. Carol, if you'll explain the process, we'll get started.

Good morning, gentlemen.

Morning.

Morning.

My question – I'd like to follow up a bit on the construction bottlenecks comment you made earlier, which appeared to be impacting your conversion rates. If I'm understanding this correctly, it sounds like an issue with, I guess, obtaining and retaining labor? If that's the case, what can you do, or what are you willing to do to remediate the issue, or are you comfortable with the lower conversion? And, I guess, are you offering incentives to buyers in your backlog like we've heard some of your peers doing? Would you be willing to offer incentives to people experiencing delays in home deliveries?

Haendel, this is Richard. There's quite a few questions there. In general, labor is the primary culprit of our lower conversion. No, we're not happy about it; overall, it's clearly impacting our production. In general, we're having to pay more for labor, and we're beginning to work hard to try to source additional trades, either taking trades from some markets that have capacity to other markets or look for additional trades in markets beyond the ones that we've been using. Having said that, it's going to be a slower process to correct than we had anticipated, which is one of the reasons why our conversion was weak this quarter. Having said that, we are not offering incentives to buyers to extend their closing. We're doing our best to estimate proper closing times when they sign contracts, so we have not had issues in that regard. And then finally, we are beginning to start a little bit more spec inventory at this time of year to have additional deliveries available for us in the early part and middle part of 2016, in order to help even our production flow out, so we're not quite as spiked toward Q3 and Q4 like we have been. That's going to take some time to implement, but those are the broad pieces of the issue as I can get to.

Okay.

Thank you. Good morning, guys.

Hi, Steve.

Richard, maybe just talk a little bit more on the orders. You gave a nice roundup on what's happening geographically. Your absorption has moved up, your ASP moved up a bit. What's your strategy right now? You're also putting more specs on the ground. At this point, given your land spend, are you trying to drive absorptions much more quickly than you have in the past, or are you trying to ramp your margin as much as you can? I know that's been your strategy in the past, but just trying to understand if there has been any change here on your strategy?

Yes, Steve, there has been absolutely no change to be clear. Our absorption strength, we believe, is driven by good land locations and sticking to our discipline of driving as much price as we can, particularly in a constrained environment where we're having difficulty getting homes delivered. With regard to increased spec, I want to be crystal clear. It's a modest increase in spec, and it's, frankly, timed when the spec inventory would be available during the strength of the selling season, which we would say would start, call it, late January through May or June. It's not sort of a broad brush change in strategy. But with only 17% of our homes in production being spec, we have cut it pretty far back, and we think there's an opportunity to potentially modestly even the flow of deliveries in the future, which will help reduce the dependence on this kind of maddening Q3 and Q4 spike at the end of the year. But no change in terms of policies with regard to discounting and/or driving absorptions over price. It's still a focus on return. We obviously balance both, but I will say, as evidenced by Bob's comments, this is the umpteenth quarter in a row that option – margin – excuse me – option dollar contributions and lot premiums are up, and that's not by accident.

Okay. Thanks. One thing I forgot to mention, before I go on to my next question. The West, you've categorized is robust, we've heard some rumblings recently that the West has slowed. One, I was wanting to know if you're seeing anything on that? And then, as you look at your land spend, any difference in brand allocation, where you're going with it moving forward, or your regions? And what's land market look like as far as re-trading with costs moving up? Have you started to see more re-trading in the market?

Okay. I'll start and then throw it to Bob for a little more color. With regard to the West, specifically, Stephen, Arizona is doing quite well. Our Northern California business continues to do well. We don't have as much investment as some in Southern Cal, but we are doing well with the good locations there. And then we have a pretty small business in Pac-Northwest that we're trying to ramp up, so it's not as relevant to our total; but in general, we're pleased with what we see. With regard to land spend, we're continuing to allocate most of the dollars to the Pulte brand and selective Del Webb positions as we rotate out of others, with a little bit less in the Centex brand, but as Bob highlighted, we're beginning to put more money into the first-time category that is served through the Pulte brand for this urban millennial category in many markets, which we have really good demand characteristics from. With regard to land pricing and any re-trading, I've not heard of much, but Bob, any more color on land pricing?

No. As we've talked about, we're typically staying closer into the core. We haven't seen a significant pullback there. It's still competitive for just about every position we look at, and we're not seeing a lot of returning.

Okay. Thanks a lot, guys.

Hey, guys. Thanks very much for taking my call.

Good morning.

Good morning.

First question, just touching back on labor for a minute, if we can. It's been widely talked about that there's been labor constraints in the market, but our feeling was that it was kind of isolated to markets like Colorado and Texas. Are you seeing more of a widespread impact at this point?

John, this is Richard. The Journal had an article a couple of weeks ago that referenced this. It is definitely widespread. There's no question about it. There's not a market in the country that we're not experiencing some degree of labor shortage pressure. So, yes, it's definitely more than just Texas and Colorado.

And it may be a different trade base, depending upon the geography that you're dealing with. It may be framers in one area; it may be masons in another, but you can find it across most of our major markets.

That's helpful. Thanks. And then, moving on, there has been some bank data that has come out, and some of the retailers have even talked about the environment in Texas just starting to soften even more than some had expected. You guys are just still seeing it kind of at the higher end, is that correct?

The higher end in Houston, to be more specific. I think, as we indicated, Dallas had a good quarter. Houston and San Antonio effectively offset that to give us that negative 5% comp; so, candidly, it doesn't feel a lot different than it has for most of the year with some oil-related softening at the higher end, and Houston being the primary driver of Texas weakness.

Great. Thanks very much, guys.

Hey, guys, good morning. Thanks for taking my question.

Hey, Alan.

So, I know the focus this morning is obviously on the construction delays, but I was actually hoping to ask a question on another topic, which I think is a big focal point of Pulte investors, which is the growth potential over the next few years. And as we look here at your forward-looking growth indicators here, your land spend is going to be up about 30% this year. Your lot count is up double digits over the last couple of years. Your SG&A dollars are up about 10% year-over-year, which usually come in advance of community count growth. And I know you've been reluctant to talk about community count guidance in the past, but when I look at all those metrics, it points to inflection point that should be coming soon. And what I was really hoping you could give is a little bit of a blueprint on where you see the business growing over the next several years? Are we wrong to extrapolate those numbers and think that growth should eventually break out of this low single-digit range that you've been in on the community count side for the last couple of years? And any timing and magnitude of that, I think, would be helpful just in framing expectations out there.

So, Alan, this is Richard. First of all, we will be giving community count guidance on the Q4 call, as we traditionally do. It gives us a little better window as we get to our planning season right now, as we put our business plan together for 2016. Having said that, we certainly expect growth in the future years. The investment ramp-up that you're seeing is definitely having an impact. I will point out that we specifically, in our script, emphasized our future earnings potential, and we also talked about volume potential, but we're really focused on driving earnings and return, over time. So, my point is that dollars spent, depending on where they are spent, don't create lots equally. And, frankly, as an example, for investing in the Southeast or Texas, we're getting quite a few more lots than if we're in Northern California, and we had been reasonably balanced with our overall investment. So, that's why community count to us is only partially the indicator and why we're emphasizing absorption rates for community. Having said all that, Alan, we do expect growth in the out-years from here. I'm not in a position to tell you how much that is, but we haven't been ramping up our investment spend to stay flat.

Got it. Thank you. And if I could squeeze in a second one. I was hoping you could just give us your construction cycle timelines, where they're running today versus a year ago, and any margin impact that you expect these delays to have going forward as you look out over the next few quarters?

So, our cycle time is roughly, and this is rough. I'm not going to give granular detail. About 10% higher, in terms of overall construction cycle times versus, say, a year ago. Indicative of the labor shortages that we're seeing. I'm sorry, Alan. What was the second piece of that?

Just any potential impact on margin as a result of these delays on deliveries?

Yeah, I don't think there is much of a margin impact based on delays. We have not heard, I've been talking to our operators frequently, of incentives or any offerings to consumers. I think we're doing a good job of setting expectations when we sign a contract that, as an example, instead of a home being delivered five months out, it may be seven months or eight months out based on where we slot in the production cycle. So, that, in and of itself, I don't think has much impact on margin. Now, again, we're not providing forward margin guidance beyond what Bob's prepared remarks said about Q4, which we expect to be approximately where we are in Q3.

Yeah, Alan, the only thing I'd add to that is, and it goes to the question of labor rates and pricing. We have seen, obviously, some pressure on that. So, the 1.5%-ish increase in house costs that we've said is probably likely a little bit higher this year, as a result of that. Offsetting that is a relatively benign commodity market. So, you can see it in our margins this quarter sequentially, being up 30 basis points. Now, there's interest benefit in that, but the homebuilding margin has stayed flat, and it's our expectation that, based on the backlog, we see that through the end of the year. So, it doesn't necessarily translate to margin compression just because we've got time extension.

Thanks. Good morning, everyone.

Morning, Mike.

Morning, Mike.

First question on – just going back to the gross margins for a moment. A little bit better, I think, than we were looking for, perhaps than what you were implying in your guidance last quarter. And I just wanted to get a sense of, number one, to the extent that's true, it was maybe a little bit better, what was driving that? And as you look into 2016, I know you don't want to give guidance at this point, but just strategically, you've talked in the past about not going too far down the rabbit hole, chasing the entry-level buyer, given that you feel that the absorption isn't there yet to justify the lower gross margins. If that's something that as you kind of balance margin versus, perhaps, incremental segment in that area, is there a balance? Are you willing to kind of increase that by a little bit? I know the Centex piece, which you consider more entry-level, is more focused on that segment and seems to continue to shrink. Just how to think about that segment's influence on gross margins going forward?

Mike, this is Richard. I have a couple thoughts in that regard. First of all, we're not going to give specific margin targets for next year. I would suspect that most of our margin performance will be driven by whatever costs are coming through the pipeline with regard to land and house and, obviously, offset by whatever the revenue side is from a selling environment. The reason I point that out, is we do not intend to kind of change our strategy with regard to our focus. You pointed out the declining focus on entry-level. I'll just point out that the first-time buyer, as reflected in some of these urban projects, we are ramping up some investment in overall. But it's really going to be largely dependent on what happens when we get into the spring selling season, in terms of what kind of margins we deliver next year, along with the land costs coming through. And just lastly, I will tell you that our Centex margins continue to be strong, even though we're driving a combination of pace and price there. So, again, I apologize for not providing details for you in terms of guidance going forward. I think the most relevant thing you can take away is that we're not intending to change our strategy.

And just so I'm clear on that question. Was the gross margins maybe a little bit better than expected in 3Q – and then my second question is – and if that's so, what was driving that? And my second question is, the interest expense amortization continues to come down. Directionally, should we expect that to continue in 2016 as a percent of sales and on an absolute basis? Any thoughts there would be helpful.

Yeah. So, on Q3 margins, obviously mix matters, Mike. The margins were in line with what we expected. The relative mix of it moved it a little bit. But, we don't have complete vision of what our margins are going to be. So, when we said 23.3%-ish that is reflective of what we saw actually in the third quarter. On interest expense, no commentary yet on next year. Although, our cash spend has been less than what we're expensing, so you can expect it to go down more. We'll give some color on that towards the end of the year. But, as a percentage of sales, you'd have to look at what your model projects for volumes.

Hi. This is actually Matt on for Mike. Thanks for taking my questions. So, just with respect to the challenging production environment, you were very clear that labor was the bulk of that. But was it all labor issues you're referring to or is there something else on the land development side, or even lingering weather delays that we should be thinking about?

Yeah, Matt, we indicated in our prepared remarks it was primarily labor, but there were also some community delays, primarily from earlier in the year that impacted our ability to get homes begun on time, and then ultimately get closed on time, that had a portion of it. So, the way to read it is, the majority was labor; some of it was community opening delays, and I think Bob indicated in his prepared remarks that some of that was driven by weather from earlier in the year that got us started slower than expected, and we were not able to make up as much ground as we anticipated. But the majority of it was labor.

Okay. That's helpful. Thank you. And then, you disclosed a very balanced mix of a first-time move-up and active adult. So, just wondering if you could provide some historical context. How has that looked year-over-year? And then, maybe the relative strength of each one currently?

Yeah, this is Richard. I can speak to a couple pieces there. We just began the breakout of first-time move-up in active adult last quarter. So, we don't have a huge amount of historical data at our fingertips. Perhaps, we could get back to you later with some detail, if we can find it there. In terms of the demand characteristics for each category, both the first-time category, as well as the move-up category, had strong absorption growth for the quarter. I don't have at my fingertips the exact numbers. And then active adult was relatively flat; it was actually slightly down on a same-store sales basis from prior. But the other two categories were up fairly strongly.

Thanks for taking my – I guess, my second question.

There you go.

Sorry about that. Too many pieces in the first one. Sorry about that.

Looks like you caught me trying to be sneaky there. I guess the question I had is a bit on the absorption pace trend during the quarter in each segment, and how it's currently trending. Can you give some color on that? And then a little color on the weakness in San Antonio, please?

Through the quarter, Haendel, if I'm understanding your question, through the quarter, we were relatively sort of normal seasonality there. Didn't see a tremendous amount of variation through the quarter. So, if you are asking sort of sequentially, there was nothing unusual there. We didn't see one month in the quarter spike. In terms of San Antonio, did you ask specifically? We had some weakness in San Antonio, along with Houston, kind of offset by Dallas. It wasn't anything dramatic, but the net combine there had us down 5% in Texas.

Can you give us a little color on what's driving the weakness, though, in San Antonio, a little bit of market color?

Candidly, I don't have much more because it, frankly, wasn't a big move, one way or another. So, we didn't get real granular on that one. So, we could certainly look for that after the call if we want to get back to you. But there was nothing unusual driving things in San Antonio. It wasn't a gigantic drop.

Good morning. Question for Bob. Looking at the backlog conversion for the fourth quarter, you guys have been in the high-60%s the last couple of years. And I just want to get some clarification. I think your commentary was, it would be better than that, am I understanding you correctly? And are you able to maybe put a sharper point on how we should think about conversion rates into the fourth quarter, given some of the delays?

Yeah, I think what we were saying was not that it was better than that, but we'd be moving towards it, and that we would seek to catch up on the difference for what we've left on the table to this point this year through the first half of next year. And you're right. The last two years or three years, we've been 66%, 67%. And so, that is something that we will look to get towards, but I wouldn't say we told you we were going to beat it.

Okay. Thanks. And then I know you had said earlier, you haven't been incenting to keep buyers in the backlog, but have you seen any change in cancellation rates with the construction delays?

No. The sales environment continues to be strong and, frankly, the level of inventory out there continues to be modest. So, those would both indicate not significant cancellation worries, and we certainly are not seeing a spike.

Yeah. So, actually, third quarter versus third quarter, it's 17.1% this year, it was 17.6% last year.

Hey. Good morning.

Hey, Bob.

I noticed in new orders, it looks like your average selling price rose from $331,000 last year to $358,000 this quarter, and that's an 8% year-over-year increase. And that's one of the better trends we've seen out of the homebuilders that are reported. What's driving the big uptick in order growth ASP? And is that something – and I know you're not giving forward guidance, but how critical is that in terms of offsetting higher labor costs and sustaining a 23% gross margin?

Bob, this is Richard. It's reflective of a couple things. One is just the shifting mix from the prior investments that we've made in the Pulte category, the move-up category primarily, which would have been our 2014 and early 2015 investments beginning to sort of come through. And then secondly, obviously, the pricing environment. In terms of its overall impact on margins and profitability, again, we're not trying to give any projections for 2016, but ASPs matter. I'll just point out, it's one quarter, and we have to see what ASPs develop like, say, in Q4, as it reflects into our next year's backlog, et cetera. But it was a pretty significant move; you're right.

Your land spend expectations of $2.3 billion this year, just even taking or adjusting for the delays on closings in this quarter, it seems like you're sort of targeting around 38% or something in that vicinity as a percentage of revenues, which is quite high, particularly given the fact that you already have close to 100,000 lots owned. So, I was wondering, are you implying a geographic or price-point repositioning that's forthcoming? Just given the fact that you have a very significant amount of land-owned already. You are forecasting a fairly elevated level of land spend now. Just wondering whether or not there's maybe certain areas that you feel your current land base can't provide you the opportunity to go into, and so that's some of what is driving the increased land spend?

Steve, this is Richard. I'll offer three or four different pieces there. First of all, roughly a third of our total lot count is still tied up in Del Webb positions, many of which are long-lived positions, and that trend is going to take years to modify. There's only so much we can drive out of each existing Del Webb position. So, when you look at our overall balance of land, you have to factor that in as a significant chunk, makes our matrix look a little different than others. Secondly, Bob pointed out in the prepared remarks that we are skewing our land investment towards the shorter end, and most of our new land investment communities are roughly around 100 homes each, so at any kind of a normalized absorption pace, that's no more than a couple of year's worth in each land position. So, while our land spend is certainly up, the characterization of it or the mix of it is significantly different than Pulte's habits in the past of investing in very large transactions with long trajectories of six years, seven years, eight years at a time. So, the total health of our balance sheet as it relates to land, frankly, continues to get better and better. And then thirdly, we continue to be very disciplined with regard to the way we're allocating capital, and our risk-adjusted return criteria, we believe, is keeping us in check, as evidenced by the fact that our margins haven't fallen 200 basis points or 300 basis points or 400 basis points, which would be indicative potentially of reaching. So, we are trying to grow the business. We feel good about sort of the long-term potential for housing over the next few years. But, we are paying attention, and we've seen nothing yet to suggest that over the next, two years, three years, four years, we should be worried; but just to keep our bets safe, we're investing the majority of things in shorter positions. And then finally, I'd just point out that roughly 60% of our total spend in the quarter was development. Only about 40% is new acquisition dollars. So, for what it's worth, that's investing to bring lots on where we already have invested.

And Steve, just to put a finer point on that, it's raw land. So, the land we've been buying over the last couple of years, we are now developing. And so, the spend is on bringing those lots to fruition.

Good morning.

Good morning, Susan.

You mentioned in your comments that you're at about 60% of your closings are commonly managed. That's up pretty considerably year-over-year. Given all of these issues that we've talked about on this call, how do you think that that has helped you, or how do you think the commonly managed plans have helped with that? And maybe are there any changes in the way you are rolling it out, given what you are facing?

Susan, I would say, if anything, the commonly managed plans give us an advantage in two regards. One is our absorption pace. The commonly managed plans are all consumer tested. We have a warehouse facility here in Atlanta that we bring buyers through to test all of our plans before we put them out into the field, and I think our absorption rates per community are being helped by designs, candidly, that our consumers tell us they really like. And then specifically, we believe it's helping to hold up our margins. That, along with the pricing data that Bob gave are the two components that we feel are helpful, so those are the benefits from commonly managed plans, and we're really pleased that it's this big a portion of our total production.

Okay. And then at the beginning of this month, we finally had the implementation of TRID that came in. Have you seen any disruptions related to that or anything that has changed meaningfully?

Well, certainly for us, I would tell you we were ready for it. We have loans in production under the new process. Actually, some of them are slated to close in October. I think it's too soon to tell from an industry perspective. I'm hearing that people were generally ready; smaller mortgage lenders might be having a little bit more systemic issues with it, and so time will tell. But we haven't seen it as an impediment to this point. So far, so good.

Thanks. Following up on Susan's question about the new mortgage rules. With their initial proposed implementation being right at the beginning of the fourth quarter, was there any volatility around your order flows, or trying to get contracts and mortgage applications in? And, really, I guess the question there would be, was there any pull forward of orders from 4Q into 3Q, as a result of that original implementation date?

Certainly not for us, Nishu.

Got it. Great. And I know there has been a lot of discussion about the cost issues. Just taking a step back. I think the broad-level concern that investors have is that, with labor and then, obviously, land as well, prices running the way that they have, that the dynamic is if they would threaten – and it would threaten to overwhelm pricing power, which has obviously slowed from where it was a year or two ago. And, therefore, threaten the longer-term profitability of the business. I know, obviously, you're not, and you've said this many times, giving forward guidance; but Richard, as you sit back and look at the dynamics that are in place right now, would you share that concern? Is that a legitimate concern? Or do you see a situation in which it's a healthy dynamic which is driving those cost increases, and therefore, there should be the pricing power longer-term to match those cost increases? Or do you share that concern about the unhealthy dynamic?

Nishu, I'll say it this way. I understand people's concern about it overall. I can simply tell you that, given our visibility into our backlog, we have not yet seen it manifest itself in terms of significant pressure. Given our Q4 closings that are upcoming, as we've indicated, we expect margins, frankly, to be about what they are in Q3, which is a very robust level. Again, I won't comment on margins going forward. We don't have enough visibility to really do that. We'll try to give you as much as we can each quarter regarding kind of the next quarter overall. So, I certainly understand it, but I do think that the normal tendency in this industry that I've seen in my time has been for us to be able to get price generally to offset costs. I can't guarantee that that's the case going forward, but that would be an expectation that would be reasonable based on what we've seen throughout the industry. I do think that there is an acute shortage of some trades today that have not come back as quickly into this business after the last downturn, and I think it's been elongated more than many, including us, in the industry would have expected. Having said that, we'll work our way through it, and live to fight another day, so to speak.

Morning, gentlemen.

Morning, Ken.

Morning, Ken.

So, your gross margins, at the 26% level, pre the interest, have been steady. I wonder, could you highlight some of these components? Because your commonly managed plan, which obviously was part of your redesign process, in addition to just being very steady and focusing on a more capital-return model. Could you highlight how much that community, you said, Richard, that you think it's helping. I assume you have some metrics around that? Talk about the labor, how much that's going up? And have you considered paying the people more to get more labor on site? Because some larger builders haven't really highlighted this labor issue, but they've done more. So, I'm just trying to figure out the different components, as you think about your very steady gross margins?

Yeah, well, certainly, our margins, we think, are a factor or are impacted by lots of things. First of all, the land we're buying, the process we're using, the value creation efforts that we've talked about. So, you've seen lot premiums increasing, options increasing. Maintaining low discounts because we're not doing a lot of spec building. Clearly, things that will influence our margin going forward are; land prices are going up, so we'll have an increase there, and labor rates will change depending on different markets. So, I don't think you can point to any one thing, commonly managed plans or anything else, that says this is why margins are what they are. It's the way we're approaching the business and all those different things that we think will allow us, over time, to generate higher gross margins than we historically would have.

And Ken, this is Richard. Just to add one other quick thing. Higher relative to what others may be doing with their business. To Bob's point, our business model is such that we believe the commonly managed plans, the pricing, et cetera, help us to stay at the high end. We are obviously subject to market conditions. We're subject to labor pressure. We are paying more for labor than we have. But on a relative basis, we continue to outperform on the margin line, we think because of all the pieces that Bob ran through.

Hey. Thanks. Can I ask one more question?

Certainly.

Of course.

Did you foresee this demand continuing after the holiday season, especially since you mentioned earlier that demand trends are generally positive?

Absolutely, we see no reason why demand wouldn't continue.

Great. Thank you, everyone, and I apologize for the technical difficulties in the middle of this. We are around all day, so if you've got any follow-up questions, please give us a call. Otherwise, we'll look forward to talking to you in Q4. Thank you.